Job Responsibilities
- Handle queries and operational orders between offices, delivery agents and customers
- Handle invoices and maintain delivery management till completion.
- Ensure delivery processes are being adhered to and ensure systems are kept up to date.
- Creation of shipment orders
- Handle and monitor the monthly reports and dashboard.
- Develop and maintain good relationships with stores & customers to increase revenues.
- Statistical understanding and reporting of deliveries, returns and NPS.
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