Key Responsibilities : * Work with stakeholders to understand business requirements and translate them into technical specifications.
- Provide first level technical support for existing application issues
- Participate in IT projects from initiation to completion, including planning, execution, and post-implementation review and support.
- Provide training to end-users on new systems, software, and best practices.
- Liaise with external vendors and service providers to ensure that Applications and services meet organizational needs and timely response to issue resolution.
- Regular Communication with business and align with theier needs and requirments.
- Ability to Collaborate with various departments to gather and document business and technical requirements for new projects.
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