- Greeting guests
- Answering phone calls and setting appointments
- Knowledgeable of hotel services and amenities
- Checking guests in and out
- Facilitates correspondence with customers
- Experience with office equipment and software
- Manage administrative chores and organisational tasks
- Managing appointments and reservations
- Monitoring office supplies and ordering replacements
- Process and collect payments
- Verifying guests’ payment methods during check-in
- Answer any questions guests have
- Answer questions and address complaints
- Arrange transportation for guests
- Collaborating with hotel staff
- Copying, scanning, and filing documents
- Create and maintain positive team atmosphere
- File and maintain record
Company ProfileRecruitment Ageny
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