Role: Zonal Head – SalesWe are seeking a dynamic Sales and Operations Leader to drive business growth across West India for our Data Recovery, Data Erasure Services, and Software Products.This role demands a proven track record in direct and indirect software sales, with a strong ability to solution complex IT offerings and lead high-performing, multi-location teams. The leader will be responsible for managing P&L, achieving revenue targets, and delivering operational excellence across the West Zone.Key Deliverables:- Own overall business administration, revenue, profitability, and operations for all assigned branches in the West Zone. – Lead and manage multi-location branch teams to achieve zonal targets and operational excellence. – Design and execute sales and operations plans, maintain healthy pipelines, and conduct regular business reviews. – Drive new customer acquisition and explore untapped segments for short- and long-term growth. – Deepen wallet share through strong account mapping and relationship building with existing clients. – Maintain and grow client relationships, ensuring consistent repeat business and high satisfaction levels. – Build strategic relationships with key decision-makers in IT and procurement departments. – Conduct competitive benchmarking and market analysis to provide actionable insights to teams and leadership. – Capture emerging customer needs and relay insights to R&D and product teams to fuel innovation. – Lead regular client visits with the sales team to strengthen relationships and motivate performance. – Mentor and train the sales team, fostering peak performance, motivation, and capability development. – Build, retain, and inspire a high-performing team while ensuring adherence to SOPs and compliance. – Strategize and represent the company at trade events to drive brand visibility and business opportunities. – Deliver regular progress reports and sales forecasts using key metrics for internal and external stakeholders. – Ensure high levels of client satisfaction and service quality at all times.Experience and Skills: – 12 -18 years of progressive experience in software/IT services sales to corporate clients. – Proven experience of managing multi-location operations with teams of 20+ professionals, driving revenue growth and operational excellence. – Strong strategic mindset with exceptional analytical and communication skills to influence stakeholders at all levels. – Well-established relationships across large, mid-sized, and SMB B2B segments, leveraging both direct and indirect (channel) sales models. – Hands-on understanding of digital lead generation and social media marketing to support sales initiatives. – Meticulous attention to detail, ensuring flawless execution and consistent achievement of business targets. – Strong written and verbal communication skills in English are mandatory, along with fluency in local language.- Proficiency in other Indian languages will be an added advantage.Qualification: – Any Graduate or BE/B.Tech in IT or related fields (Preferred). – Certifications in Backup, Storage, Windows, or VMware are a plus. – PGDM/MBA in Sales & Marketing (Preferred)- Core Competencies/Leadership & Behavioral Skills – Excellent interpersonal skills to build and maintain strong relationships with clients, partners, and internal teams. – Confident presentation skills to effectively communicate complex solutions to diverse audiences. – Strong emotional intelligence and behavioral skills to lead, motivate, and manage teams across multiple locations. – Ability to adapt communication style and approach based on stakeholder needs and cultural nuances.Perks: – Health & Wellness – Work-Life Balance – Recognition & Awards – Collaborative Culture – Learning & Development – Professional Growth (ref:updazz.com)
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