We’re Hiring Track Manager – IT Operations Management, RESTful API, Angular

We use cookies for the best user experience on our website, including to personalize content & offerings, to provide social media features and to analyze traffic. By clicking “Accept All Cookies” you agree to our use of cookies. You can also manage your cookies by clicking on the “Cookie Preferences” and selecting the categories you would like to accept. For more information on how we use cookies please visit our and Modify Cookie PreferencesReject All Cookies Accept All CookiesTrack Manager – IT Operations Management, RESTful API, AngularIndiaJob DescriptionTrack Manager – IT Operations Management, RESTful API, AngularJob SummaryThis role is accountable for leading the technical delivery and operational excellence of ServiceNow IT Operations Management (ITOM) solutions in large-scale environments. The individual ensures seamless integration with REST/SOAP APIs and AngularJS-driven interfaces, driving innovation, optimizing business processes, and empowering teams to meet and exceed client SLAs. They play a pivotal part in strategic problem-solving, process improvement, and mentoring technical teams to deliver high-impact ITOM outcomes.Key Responsibilities1. Architect and implement automation solutions using ServiceNow ITOM modules, ensuring seamless integration with enterprise systems via REST/SOAP APIs.
2. Lead the development of custom dashboards and interactive user interfaces using AngularJS to enhance operational visibility and reporting.
3. Provide expert technical guidance to resolve complex incidents and problems in IT operations management workflows, ensuring alignment with client SLAs.
4. Design and optimize data exchange processes between ServiceNow ITOM and external platforms using REST/SOAP APIs for reliable information flow.
5. Drive continuous improvement initiatives by analyzing operational metrics and identifying automation opportunities within the ServiceNow ITOM ecosystem.
6. Mentor and guide project teams in adopting best practices for ServiceNow development, API integration, and front-end automation, fostering knowledge sharing and professional growth.
7. Collaborate with stakeholders to translate business requirements into robust technical solutions, ensuring process innovation and alignment with organizational goals.Skill Requirements1. Excellent Skills In Designing And Integrating Rest/Soap Apis For EnterpriseScale Solutions.
2. Advanced Proficiency In Angularjs For Developing Dynamic Interfaces And Custom Dashboards.
3. Strong Understanding Of It Operations Management Concepts And Process Optimization.
4. Excellent Analytical And ProblemSolving Abilities, With A Proactive Approach To Continuous Improvement.
5. Advanced Ability To Mentor And Technically Lead Teams In Tools And Automation Projects.Other Requirements1. ServiceNow Certified Implementation Specialist � ITOM (recommended).
2. ServiceNow Certified Application Developer (optional but valuable).
3. ITIL Foundation Certification (optional but valuable)Information at a GlanceWhy HCLTech?At HCLTech, you’ll supercharge your potential. You’ll find your career. And you’ll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.Copyright © 2025 HCL Technologies Limited×Cookie Consent ManagerWhen you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.Required CookiesThese cookies are required to use this website and can’t be turned off.Show More DetailsRequired Cookies Provider Description Enabled
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