We are hiring for Make IT Real Tech!The Dubai-based subsidiary of The Customization Group. We are an information technology firm that provides consulting services in IT, software, and advanced areas such as Artificial Intelligence. Our AI-driven global team is committed to creating workflows and solutions that enhance efficiency across the manufacturing, supply chain management, and e-commerce space.The Customization Group is a global leader in mass customization, leveraging AI and automation to revolutionize the personalized products industry. With a strong international presence across Asia, Europe, North America, and the Middle East, we manufacture up to 2.5 million unique products daily, reaching millions of customers through 20+ own online shops and 1000+ partner stores. Our AI-first strategy drives efficiency & scalability keeping us ahead in a fast-moving market while growing through AI-driven acquisitions and partnerships.Our diverse team of 700+ professionals from 40+ nationalities thrives in a culture of collaboration and ambition. Whether in our tech hubs, production facilities, or business locations, you’ll find the perfect environment to take ownership and drive impact in the future of e-commerce.We have a brand-new opportunity for a Hands-on Automation Testing Lead to join our team.
This role blends deep execution, technical leadership, and ownership of quality at scale. One day you’ll be building and refining automation frameworks, the next you’ll be leading engineers, reviewing test strategy, and protecting releases across complex, real-world systems.You’ll work in an AI-driven, fast-moving product environment, collaborating closely with engineering, product, and operations teams to ensure our platforms remain reliable, scalable, and ready to grow. Sounds good? Then keep reading.Why you will love working with us:Global Collaboration: Gain international experience by working with globally distributed teamsRemote Work: Enjoy the convenience of working from home, with the flexibility to manage your own environmentPrivate Health Insurance: Prioritize your well-being with comprehensive medical coverage for peace of mindGrowth Opportunities: Access to valuable knowledge and experience to support your career developmentInnovation and AI: Be part of an AI-first workplace that enables everyone to drive unique business solutions through state-of-the-art technologyWhat You Will Do:Design, build, and maintain automation test frameworks (Playwright-first)Write and maintain automated tests for functional, regression, and end-to-end flowsRun automation continuously to protect releases across core platformsLead and mentor automation engineers (minimum 2 years leadership experience)Review automation code and enforce testing standardsOwn automation coverage, execution quality, and release readinessValidate workflows across customer-facing, business-facing, and operational systemsEnsure quality across personalization, orders, payments, fulfillment, and post-order flowsWork closely with developers, product managers, operations, and customer supportParticipate in sprint planning, requirement discussions, and release reviewsTurn production issues into long-term automated test coverageContinuously improve automation stability, speed, and reliabilityWhat Will You Bring:5+ years of hands-on automation testing experience2+ years in an Automation Testing Lead / QA Automation Lead roleHands-on experience writing automation scripts using JavaScript / TypeScript, Java, or PythonStrong experience with automation frameworks, with Playwright preferredOr strong experience with Java + Selenium or Python + SeleniumExperience designing, maintaining, and scaling end-to-end automation frameworksStrong experience with UI and API automation for web applicationsHands-on experience using API testing tools such as Postman, SoapUI, or InsomniaExperience integrating automated tests into CI/CD pipelinesProven ability to lead automation efforts while remaining hands-onFluent in English, written and spokenNice to HaveExperience working across multiple platforms or product typesExperience using cloud-based cross-browser testing tools (e.g., LambdaTest)Background in e-commerce, marketplace, or Print-on-DemandExposure to performance or load testing tools (K6, JMeter)Experience working in AI-driven or data-intensive environmentsStrong sense of ownership and accountability for quality outcomesSelf-driven with the ability to push initiatives forward without constant directionProven ability to act as an enabler and leader, helping teams deliver better and fasterEmbrace the opportunities that await you here!
Your journey may lead to new skills, relationships, and success.One team. Millions of happy customers worldwide. Join us!
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