Manager, Master Data Management

Ready to shape the future of work?At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies’ most complex challenges.If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on , , , and .Inviting applications for the role of Manager, Master Data Management!In this role, you will be responsible for all the activities related to MDM domain.ResponsibilitiesLeverage strong Pharma domain knowledge to support data governance, compliance, and regulatory reporting requirements.Facilitate client meetings and discussions, using strong communication skills to articulate project progress, manage expectations, and translate technical details into business terms.Manage and maintain Master Data Management (MDM) systems, ensuring accuracy and consistency of critical pharmaceutical data.Collaborate with cross-functional teams to ensure data integration and alignment across all downstream systems.Work with Veeva OpenData to validate and enrich healthcare professional (HCP) and healthcare organization (HCO) data.Execute and manage the day-to-day activities for master data domainsDaily review of process KPI and reportingEscalation managementMentor and Coach, the team members on the processPerform Process Controls & documentation, Quality Check. etc.SOP documentation during OJT/KT and during BAU, capturing all the rules and exceptions in the process. This is an ongoing activity that demands good analytical and writing skillsCollaborate with data stewards for designing and implementing policies, standards, and procedures for all Data Master hierarchies and categoriesWork cohesively with remote teamsReady to stretch during project deliveries.Manage client expectations.Determine all tasks to be completed and maintain key report outs to internal as well client-side stake holdersQualifications we seek in you!Minimum Qualifications / SkillsGraduate or equivalent, MBA (finance full time – with only good institute)Domain knowledge – Master Data ManagementMSC in economics, Statistics, DSPreferred Qualifications/ SkillsExcellent MS Office Skills.Strong analytical, problem-solving skills, and technical aptitude.Expert verbal and written communication skillsHigh degree of energy & execution and client connect experience is a “Must”Ability to work in a global environmentSAP ERP experience on MM and SD Module added advantageProven work experience as a team leader or supervisorGood analytical and problem-solving skillsGood accounting conceptsGood interpersonal skillsWhy join Genpact?Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovationMake an impact – Drive change for global enterprises and solve business challenges that matterAccelerate your career – Get hands-on experience, mentorship, and continuous learning opportunitiesWork with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every dayThrive in a values-driven culture – Our courage, curiosity, and incisiveness – built on a foundation of integrity and inclusion – allow your ideas to fuel progressCome join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.Let’s build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
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