Engineering Consultant – Windows Engineer, Admin Role – Hyderabad

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing togetherPositions in this function design, engineer, and manage the organization’s infrastructure and operational platforms. From a cloud services model, this includes services commonly thought of as IaaS and PaaS and their underlying foundational components. Additionally, this function also has responsibility for traditional enterprise infrastructure and operational platforms such as email, file transfer, and collaboration technologies, among others. This role must understand functional and non-functional requirements to ensure they can be achieved through system design and engineering to meet the needs of the customers. Work closely with business and technology stakeholders to develop roadmaps for their respective technology portfolios, resolve cross-system and domain dependencies, ensure effective integration among the services offered to the end customer, and efficient usage of infrastructure and operational platforms. Monitor technological advancements and industry trends to influence company standards and ensure that solutions are continuously improved and maintained through product management practices, including recommendations to invest in a solution or retirement of redundant or out-of-date systems. Understand the interactions between systems, the applications and services hosted, and evaluate the impact of changes and additions. Perform analysis on existing systems to ensure performance and reliability, enhance scalability, meet security requirements, and interoperable and maintainable technology portfolio.Primary Responsibilities:

• Install, configure and maintain Windows Servers (2019,2022,2025) and applications
• Perform Windows Server administration tasks including software and security updates
• Monitor and address server performance and scalability issues
• Research and document technical processes
• Provide direct support to our users
• Use routine troubleshooting methodologies that provide efficient, effective resolution, and minimize impact to the customer
• Adheres to all documented departmental policies, procedures, and knowledge base documentation
• Familiar with ITIL Change Management best practices
• Analyzes and investigates
• Provides explanations and interpretations within area of expertise
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Undergraduate degree
• 3+ years Windows (2019/2022/2025) Server administration and support in an enterprise IT or service provider setting
• Experience remediating OS security vulnerabilities
• Knowledge of Active Directory, DHCP and DNS
• Knowledge of virtualization technologies such as Hyper-V or VMware
• Knowledge of cloud computing
• Solid communication/problem-solving and interpersonal skills
• Ability to work independently and as part of a team
• Ability to participate in on-call support rotation

Preferred Qualification:

• Proficiency with a scripting language

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone – of every race, gender, sexuality, age, location and income – deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.