Customer Service | InfoEdge | Noida – Job Hai

Job Description:Don’t miss out on this opportunity! Join us in shaping the future of Job Hai team at Info Edge India Ltd. It’s time to be a part of a dynamic team and make a difference in the industry!Join our team! We are currently hiring for the role of Customer Service Executive for Job Hai vertical | Noida Location. If you are interested, attend your interview in Mega Walk-In drive, we will be happy to meet you 🙂Interview Date – 24th July 2025 (Thursday)Interview Time – 10:00AM – 2:00PMVenue – Express Trade Tower 2, 3rd Floor, Sector 132, Opp. JBM Global School , Noida ( Nearest Metro Botanical Garden)Google Map – https://maps.app.goo.gl/RKjfU3kS8UxT3ugS9Contact Person – Vrinda GuptaDocuments Required – Updated Resume in hard copyAbout BU – Job HaiJob Hai is new venture by Info Edge. Info Edge is successfully running businesses like Naukri.com, Jeevansathi.com, 99 acres.com etc. Job Hai portal focused on Blue and grey collar hiring. Job Hai is serving jobs for Sales/ Business Development, Marketing, Field Sales, Back Office, Customer Support, Housekeeping, Warehouse etc. Job Hai is in 7 metro cities, Mumbai, Delhi, Noida, Gurgaon, Ghaziabad, Faridabad, Greater Noida.Role Overview:As a Recruiter Onboarding Executive, you will be responsible for reviewing recruiter profiles, validating supporting documents, and conducting verification calls to ensure legitimacy and trustworthiness of recruiters onboarding onto our platform. You will play a critical role in maintaining platform integrity and ensuring only authentic recruiters are allowed to post jobs.Key Responsibilities:Review recruiter profiles submitted through the platform for completeness and accuracyVerify and validate submitted documents (e.g., business proof, ID proofs, email domain)Conduct verification calls to recruiters to cross-check key details such as job role, salary, company background, etc.Identify red flags such as fake profiles, suspicious activity, or inconsistent informationTag and flag recruiters as per SOPs (e.g., blacklist, greylist, red flag, non-repeat verified)Maintain accurate and updated logs of actions taken in CRM or internal toolsCollaborate with audit, compliance, and tech teams for escalations or special casesFollow TAT and quality standards set by the onboarding teamKey Requirements:Bachelor’s degree in any discipline1- 2 years of experience in customer support, KYC, operations, or verification rolesExcellent communication skills (Hindi & English) both written and verbalAbility to handle high volumes while maintaining accuracyStrong attention to detail and process orientationComfortable with CRM tools and Google Workspace (Sheets, Docs, etc.)Ability to work independently and in a teamPreferred:Experience in recruitment tech, BPO/KPO, or background verification processesFamiliarity with fraud detection or document verification workflowsSalary Offered – 22k in hand + PF + Medicals + Yearly bonus(10% of ctc)Ready to launch your career with Info Edge?Connect with VRINDA GUPTA for more insightsEmail – vrinda.gupta@naukri.comLinkedIn – https://www.linkedin.com/in/vriiindaa/Department:OperationsSkills Required:Customer Service , Kyc Verification, document verificationYears Of Exp:1 to 3 YearsDesignation:Customer Service | Background Verification KYC | Job Hai | Noida