We’re hiring Product Manager – Drupal

Job Description Summary As Web Experience and Operations Lead, you will have an excellent opportunity to be at the forefront of Novartis Next Generation Customer Engagement transformation. You will be accountable for delivering outstanding and consistent web experiences you will work with marketing, medical, digital and technology teams to define and bring to life a data-driven and performance-optimized web strategy for international markets.Job DescriptionLocation: Hyderabad #HybridResponsibilitiesWe are looking for an individual well-versed on Web CMS (Drupal). As a Test Lead, He/she/they will perform:Strategic Web Experience LeadershipOperationalize the global Drupal Web Strategy, turning goals into clear roadmaps and periodized backlogs
Champion best practices in UX, content, accessibility, and web performance to drive high-quality, consistent experience across markets
Align web roadmap and governance with enterprise priorities, brand guidelines and compliance requirementsDemand ManagementReview and triage incoming requests and tickets from country teams.
Assess priority, propose viable alternatives, and collaborate with Product Owners and DDIT to define scalable solutions as appropriate.
Represent the voice of the countries and ensure solution alignment with business needs.Project Planning & CoordinationCollaborate with the Product Team & DDIT Team to define the release scope, goals, deliverables, and timelines for Drupal releases.
Schedule Product Demo sessions and ensure participation from the country stakeholders in those sessions.Test Planning and ExecutionReview and validate business requirements to ensure completeness and traceability.
Confirm that test scenarios cover all critical business processes and real-world use cases – in collaboration with countries, DDIT, and Product Team
Execute Test Cases: Report defects, inconsistencies, or gaps using the JIRA defect tracker.
Actively participate in walkthroughs and issue resolution meetings.
Drive sign-off on test results once acceptance criteria are met.
Ensure testing is completed within the agreed test window to avoid project delays.Quality Assurance & Sign-OffMaintain high standards of documentation and traceability throughout the release lifecycle.
Perform smoke testing to ensure application quality with the new releases.Essential RequirementsHands on experience in Drupal CMS with experience working on large, complex projects across regions
Proactive, ownership-driven problem solver who turns objectives into clear plans and outcomes with minimal guidance
Resource and self-sufficient: independently unblocks issues, navigates constraints, and mobilizes stakeholders across functions and countries
Excellent presentation and visual communication skills
Experience with and understanding of multiple technology platforms that relate to CMS and Digital Analytics: Drupal, Google, GTM, Salesforce, JIRA
Experience working with senior stakeholders and managing senior level conversations
Understanding of agile product delivery
Ability to work with cross-functional stakeholders.
Strong communication skills and ability to offer simple explanation of complexity.
Strong collaborative skills and natural curiosity with ability to guide and clearly communicate delivery approach to the team membersWhy Consider Novartis?
Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture
You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewardsCommitment to Diversity and Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams’ representative of the patients and communities we serve. Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/networkSkills Desired Agility, Analytical Thinking, Brand Awareness, Business Analytics, Cross-Functional Collaboration, Digital Marketing, Marketing Strategy, Media Campaigns, Project Management, Project Planning, Sales, Stakeholder Engagement, Stakeholder Management, Strategic Marketing, Waterfall Model