We’re Hiring Executive Manager Home Enablement

Job Summary * Develop/Design Home enablers (Fixed voice , Home managed services ,Home solutions , FTTH ..EXT)

• Develop relevant partnerships for home segments ( technology partners , … Ext)
• Performs the UAT for related products
• Understand key customer needs and industry trends competition, Technology, international benchmarks for home enablers
• Coordinate with Devices, VAS & international teams enhance home enablers services and partnerships
• Engage with governance team and make sure to provide all the requirements of the new home products and services.
• Leads the orchestration of all execution components, including cross department coordination (technology, network, operations, partners, etc.)
• Monitor and analyze Home enablers performance trends from technical, competitive and operational perspectives
• Provide oversight and monitor execution for the segment projects to meet annual and strategic plan goals
• Monitor the performance of home segment customer escalations, technical issues and all aspects of fixing the existing production issues with all related units.
• Partners/Vendor relationship management and selection
• Ensure strong, clear and effective communication across all stakeholders
• Work closly with the Home propositions team in order to offer Home segments best services which will differentiate Mobily in the maket and increase customer’s LTV
• Manage Home enablers team and define their KPIs
• Perform other duties as required by the GM/Home Segment.

SkillsMarketingEducationMarketingManagerial Responsibilities * Contribute to the achievement of the strategic objectives of the sector through performing own responsibilities and coordinating direct reports performance.

• Set the section’s goals and objectives and ensure the cascading of such to the direct reports’ individual goals and objectives.
• Apply individual items of sector’s policies, procedures and processes and ensure adherence and implementation.
• Coordinate with direct reports the performance of their delegated responsibilities.
• Ensure the ongoing development of the section’s employees, and guide the activities of direct reports.
• Oversee the overall performance of direct reports according to communicated KPI’s