Responsibilities:
- Installation, troubleshooting, maintenance, and repair of multi-functional printers (MFPs) and copiers.
- Ensure all customer calls (Corrective Maintenance or Preventive Maintenance) are attended within 2–4 working hours.
- Work towards customer satisfaction and deliver expected quality service for customer products.
- Attend and resolve all customer requests/complaints related to OAS products.
- Troubleshoot and resolve technical problems as per supplier guidelines with minimal use of spare parts.
- Regularly attend technical training sessions (online or classroom-based).
- Control the cost of spare parts within the provided range and optimize usage as per manufacturer-recommended modifications.
- Complete all technical trainings as assigned by management.
Job Requirements:Education:
- Bachelor’s degree in Electrical and Electronics Engineering
Experience:
- 5–7 years of professional experience in the Office Automation industry as a Service Representative
Other Requirements:
- Gender: Male
- Age: 21–35 years
- Preferred Languages: Arabic, English
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