Senior Manager – IT BRM

Job Description:Qiddiya Investment Company is a pioneering force in creating a unique entertainment and cultural destination in Saudi Arabia. We are currently seeking a skilled and visionary Senior Manager – IT Business Relationship Management (BRM) to join our team. In this vital role, you will serve as a strategic liaison between the IT department and the various business units, ensuring that IT services align with Qiddiya’s operational needs and strategic goals.Responsibilities

• Establish and maintain strong relationships with key stakeholders across the organization to understand their technology needs and business priorities.
• Act as a bridge between IT and business units to ensure clear communication of requirements, priorities, and project statuses.
• Collaborate with business leaders to align IT initiatives with overall business strategy, helping to drive digital transformation within the organization.
• Facilitate the identification and prioritization of IT projects that support business objectives and improve operational efficiency.
• Manage the lifecycle of IT projects, ensuring timely delivery, adherence to budget, and alignment with quality standards.
• Develop and implement processes to collect feedback from business units to continuously improve IT services.
• Provide guidance on best practices for technology usage and alignment with industry standards and emerging trends.
• Monitor service level agreements (SLAs) and key performance indicators (KPIs) to ensure IT service delivery meets business expectations.
• Lead cross-functional teams to deliver technology solutions that enhance business performance.
• Stay abreast of the latest technology trends and developments to recommend innovative solutions that drive business growth.

Requirements:

• Bachelor’s degree in Information Technology, Business Administration, or a related field; Master’s degree is a plus.
• 10+ years of experience in IT management, with at least 5 years in a business relationship management role.
• Strong understanding of IT service management frameworks, such as ITIL.
• Proven experience in managing IT projects and teams, with a track record of delivering successful outcomes.
• Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels.
• Demonstrated ability to analyze and improve processes, utilizing data-driven decision-making.
• Strong problem-solving skills and the ability to manage multiple priorities in a fast-paced environment.
• Experience with stakeholder management and engagement tactics to drive change and adoption of technology solutions.

Benefits:Join Qiddiya’s team and enjoy a dynamic work environment that offers growth opportunities, a collaborative culture, and the chance to make a significant impact as our future Playmaker !