Job DescriptionThe position of Security Supervisor is responsible to protect and safeguard all hotel guests, employees, their belongings and all hotel assets under the guidance of the Cluster Security Manager . S/he assists in coordinating the Security operations of the hotel in line with Wyndham standards to ensure maximum efficiency and guest satisfaction and promotes the desired work culture.GENERAL REQUIREMENTS:

  • Have a thorough understanding and knowledge of all hotel related services and products, have the ability to make recommendations to hotel guests and employees.
  • Perform all tasks consistently in line with the Hotel standards and adhere to all Hotel rules and procedures and the UAE legal requirements.
  • Manage in the absence of the Cluster Security Manager the department according to the established standards providing a safe, secure, courteous, professional, efficient and flexible service at all times, following the Hotel Standards of Performance
  • Perform minimum one patrol per each shift of all areas of the property to observe and report any irregularities to CSM.
  • Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, security grooming and key control
  • Maintain proper and accurate records of all documents to include Security Log, Incident Report, Key Control, Lost and Found ,Quarantine list, Visitor Passes and gate pass.
  • Handle investigation and make unbiased incident report on all claims involving thefts, accidents, injury, property damage, vandalism and trespassing from either guests, visitors or employees to the Management.

Desired Skill & Expertise

  • Minimum Five years experience in security feild
  • Holding Valid Secruity supervisor lisence – SIRA
  • Extensive knowledge of security protocol and procedures.
  • Excellent management and supervisory skills.
  • Excellent written and verbal communication skills.
  • Ability to provide training on security policies and procedures.
  • Ability to work with confidential and classified information.
  • Any other training or certifications related security is advantage.

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