Duties & Responsibilities included but not limited to:
- Maintain JTC customer database.
- Respond to and follow up sales enquiries by email, telephone, and personal visits.
- Formulate bids / quotes in coordination with Supervisor.
- Maintain and develop existing and new customers through planned individual account support, and liaison with JTC order-processing & Operations staff.
- Monitor and report on activities and provide relevant management information.
- Carry out market research, competitor and customer surveys in co-ordination with JTC Business Development Department.
- Monitor and report on upcoming opportunities within Kuwait and other locations identified as “of Interest” to JTC.
- Liaise and attend meetings with other company functions necessary to perform duties and aid business and organizational development.
- Attend training to develop relevant knowledge and sales skills. Formulate, administer and carry out JTC customer satisfaction surveys on 6 monthly intervals.
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