Sales Associate – Mall of Arabia EG132

PURPOSE & IMPACT ON ORGANIZATION
You contribute to the store sales and adidas profit targets by:
– Passionately inspiring and serving and selling to our consumers
– Diligently executing store operations
– Contributing to a culture of consumer centricity within the storeKEY RESPONSIBILITIES
– Actively connect and engage with consumers entering the store
– Be aware of store KPI’s (key performance indicators) and contribute to store sales
– Responsible for improving the consumer experience by executing the CONNECT-ENGAGE-INSPIRE service standards
– Be a Brand advocate, consistently exhibiting our 6 Values
– Use seasonal product and Brand knowledge effectively during consumer interactions
– Communicate product features and benefits, and unique selling points clearly to address consumer needs
– Connect our Consumers to relevant digital & omnichannel tools to provide a seamless shopping experience
– Be aware of all omnichannel related sales tools
– Guide our Consumers through the digital touchpoints in the store
– Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor
– Complete sales transactions quickly and accurately while adhering to cash protection procedures
– Uses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty
– Minimize loss in the stockroom and the sales floor
– Perform all store operations in a safe, effective, and efficient manner
– Comply with all operational policies and procedures
– Maintain an appealing, easy to shop environment, for Consumers by executing visual merchandising and house-keeping standards
– Know the store KPIs and how you personally contribute to them
– Plays a role in maximizing sales and minimizing loss
– Keeps an up-to-date awareness of our competitors
– Offers suggestions and ideas on how to improve operations and processes
– Collaborate productively and respectfully with team members
– Communicates a desire for ongoing learning, and welcomes all available opportunities to increase own and store performance
– Seek coaching and learning opportunities to continually improve performance
– Complete all applicable training programs and effectively apply the learning on the job
– Seek coaching and learning opportunities to continually improve performance
– Always work with a team-first mindset, fully respecting all colleagues and actively contributing to making adidas an inclusive and welcoming environment for allAUTHORITIES
– Not ApplicableKEY RELATIONSHIPS
– Consumers
– Peers and SupervisorKNOWLEDGE, CAPABILITIES AND EXPERIENCE
– Retail Professional CompetenciesMINIMUM QUALIFICATIONS
– Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment.
– Basic numeracy, literacy, and verbal communication skills
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