Sales Advisor

• Achieves after-sales service with the same spirit as in the sale, following company standards in maintaining customer satisfaction and loyalty in order to promote the brand image.
• Contributes to general store activities, thus ensuring maximum customer satisfaction and alignment to the style and qualitative standards of the brand throughout the sales and after-sales process; Takes full advantage of all contacts with customers in the store and promotes both the brand and the product.
• Participates in the inventory and knows the warehouse’s stock count of the assigned products thus maximizing sales.
• Reorganizes the products at hand displayed and ensures that they are displayed properly in his/her department.
• Welcoming and recognizing regular customers, understanding customer’s needs, presenting and adding value to the product range, while demonstrating, recommending and contextualizing the products available.
• Checking customer requirements while the product is being tried and responding to any further requests, in addition to promoting complementary, additional or differential sales.
• Guarantees the constant tidiness and cleanness of the store, follows-up on orders taken, and deals with complaints, with the support of a manager, if necessary.
• Stays up-to-date on all the product range in the store, with in-depth knowledge of all the products in the assigned product range.
• Understand KPI’s value in order to close the sale in a positive way.

Qualifications

• High School Degree or Bachelor Degree
• Minimum 2 years of experience
• Fluency in English. Arabic is a plus
• Proficiency in MS office

• Planning and Organizing: level 2
• Self – Development: level 2
• Communication Skills: level 2
• Commercial Understanding: level 2
• Customer Focus: level 2
• Initiative: level 2
• Teamwork: level 2

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