QA & Testing Advisor – HIH – Evernorth

QA & Testing AdvisorABOUT EVERNORTH:Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable, and simple health care,
we solve the problems others don’t, won’t or can’t.Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference.We are always looking upward. And that starts with finding the right talent to help us get there.Position OverviewThe role of the Advisor in Performance Testing is responsible for leading performance testing efforts, developing strategies and ensuring the performance and scalability of applications. They guide teams on performance testing best practices, analyze performance data, drive triage calls for troubleshooting issues and bottlenecks identified during testing and collaborate with various stakeholders to optimize application performance.ResponsibilitiesDevelop and implement performance testing strategies, including test plans, scripts, and scenarios, aligned with project goals and business requirements.Conduct load, stress, and endurance tests using various tools, analyze results, and identify performance bottlenecks and areas for improvement.Collaborate with development and other teams to resolve performance issues and optimize application performance, including code optimization and system configurationMonitor system performance, track key metrics, and generate performance reports for stakeholders, providing insights into application behavior and performance trends.Mentor junior performance testers, providing guidance on performance testing methodologies, tools, and best practices.Develop and maintain performance testing frameworks, explore new tools and technologies, and integrate performance testing into CI/CD pipelines.Collaborate with cross-functional teams, including development, operations, and product management, to ensure alignment on performance goals and requirements.Identify and mitigate performance-related risks, ensuring that applications meet performance and scalability requirements.Recommend strategies and methods to improve test plans and test processesMaintain well organized records of test results and generate historical analysis of test results. Lead the team by example and be accountable for all deliverables from offshore team.As a member of the scrum team, closely interact with both onsite and offshore team members. The onsite and offshore interactions include scrum team members (Scrum masters, developers, Product Owners and QA at onsite and offshore)Qualifications10+ years of Performance Testing ExperienceDeep understanding of performance testing methodologies, tools (e.g., JMeter, Neoload), and concepts (load, stress, endurance testing).Proficiency in scripting languages like Java, Python, or shell scripting for test automation and performance analysisAbility to analyze system performance data, identify bottlenecks, and troubleshoot complex performance issuesExcellent communication and interpersonal skills to effectively collaborate with diverse teams and stakeholdersExperience in mentoring junior team members and leading performance testing efforts.Familiarity with Agile methodologies and CI/CD pipelines, enabling integration of performance testing into development workflows.Equal Opportunity StatementEvernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.About Evernorth Health ServicesEvernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.