Lead I – Software Testing

Job Description:Role Proficiency:Ensuring adherence to test practices and process to improve test coverageOutcomes: * Create Test Estimates and Schedules

• Identify business processes conduct risk analysis and ensure test coverage
• Ensure adherence of processes and standards
• Produce test results defect reports test logs and reports for evidence of testing
• Publish RCA reports and preventive measures
• Report progress of testing
• Contribute for Revenue savings for client by suggesting alternate method
• Quality of Deliverables

Measures of Outcomes: * Test Script Creation and Execution Productivity

• Defect Leakage Metrics (% of defect leaked % of UAT defects and % of Production defects)
• % of Test case reuse
• Test execution Coverage
• Defect Acceptance Ratio
• Test Review efficiency

Outputs Expected:Test Design
Development
Execution: * Participate in reviewwalkthrough
demo and obtain sign off by stakeholder for Test Design * Prepare Test summary report for modules/featuresRequirements Management: * AnalysePrioritize
Identify Gaps and create workflow diagrams based on Requirements/User storiesManage Project: * Participate in Test managementDomain relevance: * Identify business processesconduct risk analysis and ensure test coverageEstimate: * Prepare EstimateSchedule
Identify dependenciesKnowledge Management: * ConsumeContribute
Review (Best Practices
Lesson learned
Retrospective)Test Design
Execution: * Test Plan preparationTest Case/Script Creation
Test ExecutionTest & Defect Management: * Conduct root cause and trend analysis of the defectsTest Planning: * Identify the test scenarios with understanding of systemsinterfaces and application * Identify end-to-end business critical scenarios with minimal support

• Create/Review the test scenarios and prepare RTM

Skill Examples: * Ability to create and manage a test plan

• Ability to prepare schedules based on estimates
• Ability to track and report progress
• Ability to identify test scenarios and prepare RTM
• Ability to analyse requirement/user stories and prioritize testing
• Ability to carry out RCA
• Ability to capture and report metrics

Knowledge Examples:

• Knowledge of Estimation techniques
• Knowledge of Testing standards
• Knowledge of identifying the scope of testing
• Knowledge of RCA Techniques
• Knowledge of Test design techniques
• Knowledge of Test methodologies

Additional Comments:QE Enginner Job Summary As a Quality Engineer for the ITMS product, you will be responsible for ensuring the quality, performance, and reliability of product. Your role includes both manual and automated testing, covering web, mobile, API, and backend systems. You will validate functionality, integration, and data integrity across services and databases. Experience in SQL database validation and backend testing is key, as well as designing automation using Python, Robot Framework, and performance tools such as JMeter. You will work in a fast-paced Agile environment, collaborating with cross-functional teams using platforms like Jira, Confluence, and Teams. Basic Qualification Education and Experience: Education and Experience: Bachelor’s in computer science or related field. Role/Position name: : Quality Engineer Experience Required: 3–5 years of relevant QA experience Skill Classification: Regular Skills Required Mandatory/Optional Experience Required Specific Expectation/Comment Manual Testing (Web application) Mandatory 3+ years Strong experience validating UI/UX flows and business logic API Testing (Postman, REST tools) Mandatory 2+ year Comfortable validating REST APIs Test Automation (Python, Robot Framework or similar) Mandatory 3+ years Experience designing reusable, maintainable automation scripts Performance Testing (JMeter) Preferred 1+ year Able to simulate load and monitor app performance Backend Testing Mandatory 3+ years Validate business logic and workflows at the service layer SQL/Database Validation Mandatory 2+ years Able to write queries to validate data integrity and processing Jira, Confluence, Microsoft Teams Mandatory 2+ years Agile/Scrum Methodology Mandatory 3+ years Experience working in Agile development teams CI/CD Pipeline Familiarity (e.g., Jenkins, Harness) Optional 1+ year Knowledge of integrating tests into CI processes is a plus Mobile App Testing (iOS/Android) Preferred 2+ year Ability to test and validate mobile functionality is desirable “Other specific expectations for this role: – Required to participate in monthly production releases that occur on Saturdays, ensuring smooth deployment and post-release validation.” “Specific Hardware /Software requirements: -Both Windows and MacOS laptop with latest software – Scanners , Phone/Tablet for testing, (Shared devices)” “Standard overlap hours with onsite: EST 8 am – 11 am, CST 7 am – 10 am – Availability to assist with production support during off-hours on an as-needed basis. -An extended overlap in working hours is preferred during the first three months to ensure effective knowledge transfer. – Longer overlap may occur on Sprint Ceremony days within the 2-week sprint cycle.”Skills:Python, Robot Framework or similar,SQL/Database validation-Backend testing,Jira, Confulence, AgileAbout Company:UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.