Lead I – Software Engineering

Job Description:Role Proficiency:Act creatively to develop applications and select appropriate technical options optimizing application development maintenance and performance by employing design patterns and reusing proven solutions account for others’ developmental activitiesOutcomes: * Interpret the application/feature/component design to develop the same in accordance with specifications.

• Code debug test document and communicate product/component/feature development stages.
• Validate results with user representatives; integrates and commissions the overall solution
• Select appropriate technical options for development such as reusing improving or reconfiguration of existing components or creating own solutions
• Optimises efficiency cost and quality.
• Influence and improve customer satisfaction
• Set FAST goals for self/team; provide feedback to FAST goals of team members

Measures of Outcomes: * Adherence to engineering process and standards (coding standards)

• Adherence to project schedule / timelines
• Number of technical issues uncovered during the execution of the project
• Number of defects in the code
• Number of defects post delivery
• Number of non compliance issues
• On time completion of mandatory compliance trainings

Outputs Expected:Code: * Code as per design

• Follow coding standards

templates and checklists * Review code – for team and peersDocumentation: * Create/review templateschecklists
guidelines
standards for design/process/development * Create/review deliverable documents. Design documentationr and requirements
test cases/resultsConfigure: * Define and govern configuration management plan

• Ensure compliance from the team

Test: * Review and create unit test casesscenarios and execution * Review test plan created by testing team

• Provide clarifications to the testing team

Domain relevance: * Advise Software Developers on design and development of features and components with a deep understanding of the business problem being addressed for the client.

• Learn more about the customer domain identifying opportunities to provide valuable addition to customers
• Complete relevant domain certifications

Manage Project: * Manage delivery of modules and/or manage user storiesManage Defects: * Perform defect RCA and mitigation

• Identify defect trends and take proactive measures to improve quality

Estimate: * Create and provide input for effort estimation for projectsManage knowledge: * Consume and contribute to project related documentsshare point
libraries and client universities * Review the reusable documents created by the teamRelease: * Execute and monitor release processDesign: * Contribute to creation of design (HLDLLD
SAD)/architecture for Applications/Features/Business Components/Data ModelsInterface with Customer: * Clarify requirements and provide guidance to development team

• Present design options to customers
• Conduct product demos

Manage Team: * Set FAST goals and provide feedback

• Understand aspirations of team members and provide guidance

opportunities
etc * Ensure team is engaged in projectCertifications: * Take relevant domain/technology certificationSkill Examples: * Explain and communicate the design / development to the customer

• Perform and evaluate test results against product specifications
• Break down complex problems into logical components
• Develop user interfaces business software components
• Use data models
• Estimate time and effort required for developing / debugging features / components
• Perform and evaluate test in the customer or target environment
• Make quick decisions on technical/project related challenges
• Manage a Team mentor and handle people related issues in team
• Maintain high motivation levels and positive dynamics in the team.
• Interface with other teams designers and other parallel practices
• Set goals for self and team. Provide feedback to team members
• Create and articulate impactful technical presentations
• Follow high level of business etiquette in emails and other business communication
• Drive conference calls with customers addressing customer questions
• Proactively ask for and offer help
• Ability to work under pressure determine dependencies risks facilitate planning; handling multiple tasks.
• Build confidence with customers by meeting the deliverables on time with quality.
• Estimate time and effort resources required for developing / debugging features / components
• Make on appropriate utilization of Software / Hardware’s.
• Strong analytical and problem-solving abilities

Knowledge Examples:

• Appropriate software programs / modules
• Functional and technical designing
• Programming languages – proficient in multiple skill clusters
• DBMS
• Operating Systems and software platforms
• Software Development Life Cycle
• Agile – Scrum or Kanban Methods
• Integrated development environment (IDE)
• Rapid application development (RAD)
• Modelling technology and languages
• Interface definition languages (IDL)
• Knowledge of customer domain and deep understanding of sub domain where problem is solved

Additional Comments:Job Summary As an Akamai Administrator , you will be responsible for managing and optimizing our Akamai Content Delivery Network (CDN) to ensure seamless and efficient delivery of our digital assets across the globe. You will collaborate with cross-functional teams to implement best practices, automate processes, and resolve critical issues, ensuring our e-commerce platform remains fast, secure, and highly available for millions of customers. Key Responsibilities Akamai CDN Management: Administer and maintain the Akamai CDN environment with a deep understanding of its various modules, including but not limited to: Property Manager: Configure and manage delivery properties for optimal performance. Edge DNS: Manage DNS configurations to optimize content delivery. Adaptive Media Delivery: Ensure smooth streaming of media content. Web Application Firewall (WAF): Implement and manage security policies to protect against web threats. Image Manager: Optimize image delivery for performance and quality. Kona Site Defender: Enhance website security against DDoS attacks and other threats. Configuration and Optimization: Develop and maintain high-performing, error-free rules within Akamai’s Delivery Configuration. Design and implement effective caching policies to maximize content delivery efficiency. Continuously optimize asset delivery across the internet to ensure minimal latency and high availability. Automation and DevOps Integration: Apply DevOps principles to automate configuration and change management processes within the Akamai environment. Utilize scripting and automation tools to streamline repetitive tasks and improve operational efficiency. Customer-Facing Support: Serve as a primary contact for internal and external stakeholders regarding CDN-related issues. Prioritize and manage support tickets, ensuring timely resolution of critical incidents. Maintain availability for on-call support to address urgent issues affecting service delivery. Collaboration and Communication: Work closely with development, operations, and security teams to align CDN strategies with overall business objectives. Communicate technical concepts clearly and concisely to both technical and non-technical audiences. Document processes, configurations, and best practices to facilitate knowledge sharing and team efficiency. Qualifications Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. Relevant certifications are a plus. Experience: Minimum of 5 years of hands-on experience administering Akamai CDN in a large-scale, high-traffic environment. Proven experience in a customer-facing role, managing priorities, and handling critical issues effectively. Technical Skills: In-depth knowledge of various Akamai CDN modules, including Edge DNS, Adaptive Media Delivery, WAF, Image Manager, Kona Site Defender, and Property Manager. Strong proficiency in writing and maintaining delivery configuration rules that are both high-performing and error-free. Comprehensive understanding of caching strategies and asset delivery optimization techniques. Solid grasp of DevOps principles and experience with automation tools and scripting languages (e.g., gitlab preferred) to facilitate configuration and change management. Familiarity with monitoring tools and performance analysis to proactively identify and resolve issues. Soft Skills: Excellent problem-solving abilities and attention to detail. Strong communication skills, with the ability to convey complex technical information clearly and concisely. Ability to work effectively in a fast-paced, collaborative environment. Demonstrated ability to prioritize tasks and manage time efficiently, especially during high-pressure situations. Preferred Qualifications Akamai certifications (e.g., Akamai Certified Administrator) are highly desirable. Experience with other CDN platforms and a comparative understanding of their features and benefits. Knowledge of web development technologies and protocols (e.g., HTTP/HTTPS, SSL/TLS). Familiarity with security best practices and web application security standards.Skills:Configuration,CI/CD,AkamaiAbout Company:UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.