IT Manager

Responsibilities:

• Infrastructure and Hardware Management:
• Oversee the design, implementation, and maintenance of the corporate network infrastructure (LAN, WAN, Wi-Fi).
• Manage server infrastructure, including physical and virtual servers, and related hardware.
• Manage and maintain all corporate hardware assets, including computers, servers, peripherals, and network devices.
• Ensure the reliability and security of all IT systems and data.
• Implement and manage backup and disaster recovery plans.
• Manage the procurement, deployment, and lifecycle of all hardware.
• Help Desk and User Support:
• Manage the IT help desk and ensure timely resolution of user hardware and software issues.
• Provide technical support and training to employees on hardware and software use.
• Maintain a knowledge base of common IT hardware and software issues and solutions.
• Maintain and manage IT asset inventory, including hardware tracking and lifecycle management.