Job Summary:The Human Resources Manager is responsible for overseeing all aspects of the HR function, including recruitment, employee relations, performance management, training, and compliance. This role is integral to creating a positive work environment that supports both employee satisfaction and the hotel’s business objectives.Key Responsibilities: * Recruitment & Staffing

  • Manage the full-cycle recruitment process, including job postings, interviews, hiring, and onboarding.
  • Partner with department heads to understand staffing needs and ensure timely placement of qualified candidates.
  • Develop and maintain talent pipelines for key roles within the hotel.
  • Employee Relations & Engagement
  • Serve as the main point of contact for employee concerns, fostering open communication and addressing grievances.
  • Promote a positive workplace culture aligned with the hotel’s values and goals.
  • Organize employee engagement activities and initiatives to enhance morale and retention.
  • Performance Management
  • Implement and manage the hotel’s performance review process, supporting managers with performance evaluations.
  • Work with department leaders to set clear job expectations and objectives for employees.
  • Develop strategies to improve productivity and support employee growth and development.
  • Training & Development
  • Design and implement training programs for employees, including new hire orientation, skill development, and compliance training.
  • Identify training needs by consulting with department heads and reviewing performance metrics.
  • Monitor the effectiveness of training programs and make adjustments as necessary.
  • Policy Development & Compliance
  • Develop and enforce HR policies that comply with labor laws and industry standards.
  • Ensure hotel operations meet legal requirements regarding employee rights, safety, and confidentiality.
  • Conduct periodic audits and work closely with management to ensure all HR activities are compliant with local regulations.
  • Compensation & Benefits Administration
  • Oversee payroll processing, benefits administration, and any employee incentive programs.
  • Conduct periodic market research to ensure competitive and fair compensation practices.
  • Provide support in resolving payroll or benefits-related inquiries from employees.
  • Health, Safety & Well-being
  • Promote a safe work environment by implementing health and safety policies and conducting training.
  • Coordinate with management to manage occupational health concerns and monitor wellness programs.
  • Handle any workplace accidents or incidents in compliance with health and safety regulations.
  • HR Reporting & Strategy
  • Generate HR reports, including turnover rates, recruitment metrics, and training outcomes, for management review.
  • Develop HR strategies that align with the hotel’s business goals and support operational efficiency.
  • Monitor HR budgets and recommend adjustments as needed.

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