About the internshipSelected intern’s day-to-day responsibilities include:1. Responding to customer inquiries via phone, email, and chat in a timely and professional manner.
2. Providing product information, troubleshooting assistance, and resolving customer complaints effectively.
3. Documenting customer interactions and feedback to improve service quality.
4. Collaborating with cross-functional teams to address customer needs and escalate issues as required.
5. Assisting with order processing, tracking shipments, and managing returns and exchanges.
6. Analyzing customer data in MS Excel to identify trends and recommend process improvements.
7. Participating in training sessions and team meetings to enhance your skills and knowledge in customer service.Skill(s) requiredEnglish Proficiency (Spoken) English Proficiency (Written) MS-ExcelEarn certifications in these skillsWho can applyOnly those candidates can apply who:1. are available for full time (in-office) internship2. can start the internship between 5th Nov’24 and 10th Dec’243. are available for duration of 3 months4. are from or open to relocate to Pune and neighboring cities5. have relevant skills and interests
- Women wanting to start/restart their career can also apply.
PerksCertificate Letter of recommendation Informal dress code 5 days a week Job offerNumber of openings5About DecimlWe are a Fintech startup based in Pune, India, and are creating an app called Deciml, which is a micro-savings platform targeting millennials. We use a concept called round-up investing that allows users to save as they spend. Deciml enables young Indians to achieve financial independence much quicker without restricting their lifestyle in any way.Activity on InternshalaHiring since November 20241 opportunity posted
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