About the internshipSelected intern’s day-to-day responsibilities include:1. Assist customers with product-related inquiries via email and video calls.
2. Provide timely and accurate responses to customer queries.
3. Collaborate with the customer success team to resolve issues effectively.
4. Document customer interactions and solutions in the system.
5. Help improve customer satisfaction and service level agreements (SLA) by delivering exceptional service.Skill(s) requiredData Analytics Effective Communication English Proficiency (Spoken) English Proficiency (Written)Earn certifications in these skillsWho can applyOnly those candidates can apply who:1. are available for full time (in-office) internship2. can start the internship between 5th Nov’24 and 10th Dec’243. are available for duration of 6 months4. are from or open to relocate to Gurgaon and neighboring cities5. have relevant skills and interestsOther requirements1. Demonstrating strong communication skills, both written and verbal.2. Adopting a customer-first attitude and going the extra mile to ensure satisfaction.3. Managing multiple tasks efficiently in a fast-paced environment.4. Displaying eagerness to learn and adapt to new challenges.5. Applying attention to detail and problem-solving skills to resolve issues effectively.PerksCertificate Letter of recommendation Flexible work hours Informal dress code 5 days a week Free snacks & beveragesNumber of openings2About InFeedoinFeedo is a SaaS-based analytics company that develops an employee engagement platform for enterprises. 7 years ago inFeedo started with a mission to make the voice of every employee feel heard and valued. And we continue on the same journey, building a predictive people analytics platform that is redefining the rules of employee engagement in over 100+ enterprises like GE, Tata, Genpact, and Unilever across more than 50 countries. We dream of a day when every employee on this planet has a friend at work they can confide in. With Amber being that friend, she can help CXOs along with HR take immediate corrective actions at scale. We’ve been laser-focused on adding the depth and expertise required to be the number 1 employee engagement platform in the world. Our objective has not been to build an all-in-one HRMS, customer support chatbot, or other products along those lines as they deviate from our core purpose.Activity on InternshalaHiring since July 202111 opportunities posted
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