Case Aid & Family Time Coordinator (Social Service Assistant)

Initial Posting Date: 07/28/2025Application Deadline: 08/12/2025Agency: Department of Human ServicesSalary Range: $4,023 – $5,575Position Type: EmployeePosition Title: Case Aid & Family Time Coordinator (Social Service Assistant)Job Description:The is proud to be an Equal Opportunity Employer. We are guided by our and our vision for a positive that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.Opportunity awaits!Imagine working with a team that is committed to serving children, families, and communities equitably. You will be involved with several different cases, interact with a wide range of people, and enjoy a position where each day is unique. If you’re looking for interesting workdays and a chance to make a difference, this Case Aid & Family Time Coordinator (Social Service Assistant) position may be for you!Summary of DutiesAs a Case Aid & Family Time Coordinator, you will:Support caseworkers with office tasks, managing documentation, scheduling, and giving feedback.Schedule, manage, and monitor visitation and agreements, explain expectations, document what happens, and ensure children’s safety during visits and transport.Contribute to risk and safety assessments, ensure timely health and family assessments, case plans, and support decisions and activities for change.Identify and connect with relatives for placements and support, and coordinate background checks.Support children being assessed for abuse or neglect and help them transition to temporary placements.Attend and participate in case-related meetings, staffing sessions, and conferences.Minimum QualificationsOne year of experience assisting professionals in one or more specialized social programs such as family services, children services, senior services, mental or developmental disability services, substance abuse programs, juvenile corrections programs, or occupational skills programs. OrPossession of a current certification in child development, early childhood education, addiction counseling preparation or juvenile corrections. Or45 quarter hours, or 30 semester hours of college course work in sociology, psychology, early childhood education, criminal justice, human services, juvenile corrections, or occupational skills training. OrAn associate degree in a field not closely related to social work/human services; and six months of human services-related experience (e.g., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, mental or physical disabilities, juvenile prevention, health, cultural competencies, and/or inadequate housing).Essential AttributesWe are looking for candidates with:Experience communicating clearly and respectfully in-person, by phone, and in writing, while valuing and respecting cultural diversity.Experience handling case information, compiling reports, and maintaining accurate records using digital tools.Experience using time management, organization, and prioritization to meet deadlines.Experience supporting youth and diverse groups in different settings.Experience guiding individuals through conflicts and behavioral challenges using positive de-escalation and a trauma-informed approach.Experience managing and coordinating multiple calendars to schedule meetings and appointments that meet everyone’s needs.Experience taking initiative and independently managing tasks and recognizing the right time and method to seek support.Working ConditionsWork will be conducted in offices, participant’s homes, and other community sites.Frequent travel is required for transporting children and families, attending meetings and trainings, and conducting case related activities.Employee’s work schedule will be Monday – Friday from 8 am – 5 pm PT; hours may fluctuate based on service needs.Occasional, compensated overtime may be required, including evening and weekend work.Should business needs arise, temporary lodging support may be required, and could include evening, weekend, or overnight work.May work with individuals experiencing trauma or crisis. Some individuals may have challenges managing their emotions.May encounter situations requiring quick decision-making to ensure the safety of oneself or others.Activities include traversing stairs, moving on uneven terrain, and helping children (weighing up to 50 pounds) in and out of car seats.Attention all candidates!Application materials are screened for minimum qualifications and essential attributes to determine if you advance in the selection process. Clearly describe how you meet these requirements in your application materials.Your application materials are used to determine your starting salary range. Please ensure that all education and experience you would like considered is included in your application materials.Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application. You can attach multiple files in this area at once.Artificial Intelligence (AI) Usage: The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.Background Checks and RequirementsIf selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification.The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check.A valid driver’s license and acceptable driving record are required for this position.Benefitscommunities that promote shared learning.Cost of Living Adjustments.Annual salary increases (until you reach the top of the listed salary range).Amazing .Possible eligibility for the .Employment PreferenceVeterans’ preference.. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.General InformationThis is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).This recruitment may be used to fill future vacancies in the same classification.Contact InformationPlease contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), and application or Job-specific questions.Please include the job requisition number: REQ-184607.Recruiter: Amanda Alvarado.Email: AMANDA.K.ALVARADO@odhs.oregon.govPhone (call or text): 541-709-8695.