Job SummaryThe Senior HR Operations Manager leads the implementation of the HR strategies, coordinate recruitment, develop robust systems, policy and practice on people management. This role develop, manage and coordinates the overall functioning of administrative support systems for the Business Unit as well as service providers which includes office management, facilities management, development and maintenance of policies and procedures, travel, and staff management.Job Responsibilities 1Work closely with the Group Human Resources in the development of the business’s overall human resources strategies to guarantee the implementation of HR best practice Facilitates communication among employees and management. May guide managers and employees on problem solving, dispute resolution, regulatory compliance and litigation avoidance.Provide a broad range of consultative services to all levels of employees regarding policies and procedures.Monitor, measure and report on HR issues, opportunities and development plans and achievements within agreed formats and timescalesDesign and develops HR training programs for management and employees.Stay abreast of, and inform leadership and teams of updates to employee policies and corporate standardsMaintain a human resources system to manage employee and organization records and information with a high level of confidentialityManage the overall management and development of all aspects of HR and Talent Management for the Company, including:Lead in planning, implementation and ongoing maintenance of labor relations, employee relations, equal employment opportunity, and diversity and compensation programs.Consult with management and employees on equal employment opportunity issues and chargesAdminister performance and salary review programs to retain and develop talent and ensure fair distribution of compensation and employee incentivesConduct performance management system, collaborating with line managers in performance review termsAssist with the development and progression of employee performance standards and expectations. Coordinate and track the annual performance review and performance goal setting processDevelop and oversee new employee orientation and training programsEstablish and maintain appropriate systems for identifying, planning, delivering and measuring learning and development.Ensure training activities meet and integrate with Company strategies and policiesManage a training plan that details required training that is delivered within the agreed/specific timescales and ensure outcomes are appropriately measured and reported onSupport the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policiesJob Responsibilities 2Additional Responsibilities 3Job Knowledge & SkillsPossess extensive knowledge of HR processes, policies, and procedures to ensure efficient and compliant HR operations.Strong analytical skills are essential for evaluating HR metrics, identifying trends, and making data-driven decisions to improve HR processes and practices.Proficiency in HRIS (Human Resources Information Systems) and HR technology enables effective management of employee data, payroll processing, and reporting.Experience in process improvement methodologies, such as Six Sigma or Lean Management, enhances the ability to streamline HR processes and drive operational efficiency.Leadership and team management skills are vital for leading a team of HR professionals, providing guidance, coaching, and support to ensure the smooth functioning of HR operations.ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.Job ExperienceMinimum 8 years working experience, 5 years in a relevant supervisory position, 2 years GCC experience is a plusCompetenciesLeadershipAgilityResilienceQualityData Driven L4Digital Integration L4SAP ERP Human Resources L4HR Consulting L4People Advocacy L4Build High-Performing TeamsProvide DirectionEducationBachelor’s Degree in any related field
