{"id":5296,"date":"2026-03-14T03:40:34","date_gmt":"2026-03-14T03:40:34","guid":{"rendered":"https:\/\/www.whitehattoolbox.com\/jobsinindia\/were-hiring-people-manager-user-acceptance-testing\/"},"modified":"2026-03-14T03:40:34","modified_gmt":"2026-03-14T03:40:34","slug":"were-hiring-people-manager-user-acceptance-testing","status":"publish","type":"post","link":"https:\/\/www.whitehattoolbox.com\/jobsinindia\/were-hiring-people-manager-user-acceptance-testing\/","title":{"rendered":"We\u2019re Hiring PEOPLE MANAGER &#8211; USER ACCEPTANCE TESTING"},"content":{"rendered":"<p>Some careers shine brighter than others.<span class=\"br\"><\/span>If you&#8217;re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.<span class=\"br\"><\/span>HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.<span class=\"br\"><\/span>We are currently seeking an experienced professional to join our team in the role of PEOPLE MANAGER &#8211; USER ACCEPTANCE TESTING<span class=\"br\"><\/span><b>Purpose of the role<\/b><\/p>\n<ul>\n<li>The Central Testing team is responsible for the Business Acceptance Testing (BAT) for HSBCnet, and HSBC Connect. The team will function in co-ordination with the Test and Release Management and Digital Channels. The purpose of the role will be to lead and manage the Business Acceptance testing for HSBCnet and HSBC Connect by ensuring the application is tested as per the requirement specifications and to maintain 100% quality. The job holder is responsible for people management and overseeing projects, ensuring productivity and quality standards are met, managing team performance and fostering a positive and collaborative work environment.<\/li>\n<\/ul>\n<p><b>In this role, you will:<\/b><\/p>\n<ul>\n<li>Provide technical leadership by adopting best practices, monitoring industry trends, sharing knowledge, and encouraging continuous learning.<\/li>\n<li>Promote constructive cross-country and cross-business teamwork, championing diversity and challenging non-inclusive behaviors.<\/li>\n<li>Organize, prioritize, and complete work within agreed timescales, ensuring productivity and quality targets are met.<\/li>\n<li>Implement effective succession planning, proactive coaching, and feedback to build team capabilities and manage underperformance.<\/li>\n<li>Address employee concerns such as retention, absenteeism, morale, conflict resolution, grievances, and underperformance.<\/li>\n<li>Plan, manage, and execute regional and project-specific test plans, ensuring thorough analysis, accurate test scripts, and timely completion with no production defects.<\/li>\n<li>Monitor project performance, provide regular status updates to senior management, escalate issues as needed, and ensure all deliverables are completed and signed off on time.<\/li>\n<li>Ensure all activities comply with HSBC&#8217;s policies, operational risk, and audit requirements, and proactively identify and resolve or escalate issues.<\/li>\n<li>Recommend and implement changes to operating models, procedures, and practices based on expertise and market best practices.<\/li>\n<li>Maximize the use of central testing teams, identify opportunities for centralization, and support business managers in focusing on sales and development.<\/li>\n<\/ul>\n<p><b>To be successful you will:<\/b><\/p>\n<ul>\n<li>Experience with e-channels as a product.<\/li>\n<li>Prior experience in customer support for e-channels.<\/li>\n<li>People management and project management experience.<\/li>\n<li>Strong stakeholder management and relationship-building skills.<\/li>\n<li>Excellent written and verbal communication and interpersonal skills.<\/li>\n<li>Flexibility to adapt to rapidly changing business scenarios and unexpected events.<\/li>\n<li>Knowledge of SDLC, with expertise in test and release management.<\/li>\n<\/ul>\n<p> You&#8217;ll achieve more at HSBC<span class=\"br\"><\/span>www.hsbc.com\/careers<span class=\"br\"><\/span>HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.\u201d<span class=\"br\"><\/span>Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.<span class=\"br\"><\/span>***Issued By HSBC Electronic Data Processing (India) Private LTD***<\/p>\n<p><center><b><a rel=\"nofollow noopener\" href=\"https:\/\/www.careerjet.co.in\/jobad\/inef606929f9f844d025e0ebdc7711420e?affid=1e18623d919a855447a16dd0557b1bec\" class=\"button purchase\" target=\"_blank\">Apply Now<\/a> <\/b><\/center><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Some careers shine brighter than others. If you&#8217;re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[22],"tags":[],"class_list":["post-5296","post","type-post","status-publish","format-standard","hentry","category-testing-jobs"],"jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"jetpack-related-posts":[],"jetpack_shortlink":"https:\/\/wp.me\/pgs0IK-1nq","jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.whitehattoolbox.com\/jobsinindia\/wp-json\/wp\/v2\/posts\/5296","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.whitehattoolbox.com\/jobsinindia\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.whitehattoolbox.com\/jobsinindia\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobsinindia\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobsinindia\/wp-json\/wp\/v2\/comments?post=5296"}],"version-history":[{"count":0,"href":"https:\/\/www.whitehattoolbox.com\/jobsinindia\/wp-json\/wp\/v2\/posts\/5296\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.whitehattoolbox.com\/jobsinindia\/wp-json\/wp\/v2\/media?parent=5296"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobsinindia\/wp-json\/wp\/v2\/categories?post=5296"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobsinindia\/wp-json\/wp\/v2\/tags?post=5296"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}