{"id":4738,"date":"2026-02-20T04:46:06","date_gmt":"2026-02-20T04:46:06","guid":{"rendered":"https:\/\/www.whitehattoolbox.com\/jobsinindia\/were-hiring-sr-manager-operations-mumbai\/"},"modified":"2026-02-20T04:46:06","modified_gmt":"2026-02-20T04:46:06","slug":"were-hiring-sr-manager-operations-mumbai","status":"publish","type":"post","link":"https:\/\/www.whitehattoolbox.com\/jobsinindia\/were-hiring-sr-manager-operations-mumbai\/","title":{"rendered":"We\u2019re Hiring Sr. Manager Operations (Mumbai)"},"content":{"rendered":"

About Moove<\/span>is building the world\u2019s largest fleet and best-in-class technologies that power mobility platforms. Its flagship Drive-to-Own (DTO) product democratises access to vehicle ownership with a revolutionary revenue based financing model, enabling underserved mobility entrepreneurs to thrive.<\/span>Moove\u2019s growth has been fuelled by its global Uber partnership and support of leading investors and lenders, including Uber, Mubadala, BlackRock, MUFG, and many others. With operations now spanning 19 cities across 6 continents – Africa, Asia, Europe, North America, South America, and the Middle East – Moove continues to expand its offerings through strategic acquisitions and partnerships with industry leaders, including Waymo and Uber. Moove is transforming mobility to make it safer, more efficient and accessible to all, while providing economic opportunities and supporting skills development in the mobility sector.<\/span>About the Role<\/b><\/span>As a Sr. Manager-Operations at Moove, you will be at the forefront of managing and expanding our urban mobility operations within your assigned city. You will oversee a wide range of responsibilities, including fleet operations, driver management, customer support, and partnerships with local stakeholders. Your role will involve optimizing the efficiency and reliability of our transportation services, ensuring exceptional customer experiences, and driving sustainable growth in your city. Join us in revolutionizing urban mobility and shaping the future of transportation in your community.<\/span>What You\u2019ll be Doing<\/span>\u25cf Set-up, Lead, and Scale Moove’s business operations in your city.<\/span>\u25cf Manage and Coach the Operations Team Leads.<\/span>\u25cf Craft and achieve business goals with regards to operational excellence, profitability, and Driver experience.<\/span>\u25cf Work closely with the Head of Operations to drive projects and resolve any operational issues.<\/span>\u25cf Manage City Operations Metrics Dashboard and ensure that the business and operational metrics are healthy at all times<\/span>\u25cf Lead daily stand-ups to review City Ops data and plan the next course of action<\/span>\u25cf Lead the charge on ensuring timely and full collection of all driver receivables<\/span>\u25cf Facilitate timely on-boarding of vehicles and support vehicle supply activities.<\/span>\u25cf Support in-country initiatives to promote Driver Safety and Driver Diversity.<\/span>\u25cf Lead deployment and quality of supply chain (i.e. Moove Driver-partners)<\/span>\u25cf Collaborate with marketing teams to initiate creative local strategies and user growth campaigns<\/span>\u25cf Work with Central Ops and other city managers to help scale our other cities through developing and sharing best practices<\/span>\u25cf Lead local regulatory concerns with our Policy, Legal, and Communications teams.<\/span>What You will need for this position<\/b><\/span>\u25cf Successful candidates will bring a dynamic combination of IQ and EQ and an ability to think strategically and execute tactically.<\/span>\u25cf A keen sense of responsibility, initiative, and an ability to inspire. You should feel comfortable working autonomously and in a team environment.<\/span>\u25cf A minimum of 8 years of experience, but we will consider candidates with less experience if they meet our other requirements<\/span>\u25cf Operational experience is a plus; knowledge of the automotive industry is not required but is a plus.<\/span>\u25cf Excellent communication, organization, and project management skills<\/span>\u25cf Balance attention to detail with swift execution – we need to do things quickly, and We need to do them well. Balancing those can be challenging, and this should be a strength of yours<\/span>\u25cf Ability to prioritize important and urgent activities<\/span>\u25cf Excellent organizational skills and attention to detail.<\/span>\u25cf Excellent time management skills with a proven ability to meet deadlines.<\/span>\u25cf Strong analytical and problem-solving skills.<\/span>\u25cf Excellent verbal and written communication skills.<\/span>\u25cf MBA will be a preferred, but not a mandatory requirement<\/span>\u25cf Growth mindset to scale up products and new geographies<\/span>\u25cf Ability to fuse business, strategy, finance, and legal concepts to lead complex, multi-faceted deals.<\/span>Key Metrics<\/b><\/span>\u25cf Monthly P&L output – Actuals vs Targets<\/span>\u25cf Monthly Rental collection – Actuals vs Targets<\/span>\u25cf Fleet Utilization % of the fleet – Actuals vs Targets<\/span>\u25cf City Driver Partner satisfaction score<\/span>\u25cf Fleet Safety<\/span>\u25cf Overall expenses – Actuals vs Targets<\/span>\u25cf Overall Fleet Growth and Top Line Growth<\/span>\u25cf New product launch and execution<\/span>\u25cf Team Morale & Attrition %<\/span>\u25cf Team Diversity<\/span>\u25cf Advertising execution of campaigns<\/span>Who You’ll Be Working with:<\/span>Directly reporting to our City General Manager, and closely working with our Operations Team.<\/span>About the team<\/b><\/span>Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make financial freedom within reach.<\/span>Moove is strongly committed to diversity within its community. The Company\u2019s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.<\/span>Pre-hiring Notice: Moove relies on the accuracy of information contained in employment applications, as well as the accuracy of other data presented throughout the hiring process and during employment. Any misrepresentations, falsifications, or material omissions in any information or data provided by an applicant may result in the applicant being excluded from further consideration for employment or if an individual has already been hired, termination of employment.<\/span>EEO Statement: Moove is an equal opportunity employer and does not discriminate on the basis of gender, race, sexual orientation, marital status, religion, political affiliation or any other protected characteristic.<\/span>Moove: Moove is a mobility asset finance company and Uber’s preferred fleet partner across Sub-Saharan Africa. Our Vision is to democratize financial services to make our customers more productive and successful. Our Core values are Compassion, Excellence, Innovation, Teamwork, Trust and Ownership.<\/p>\n

Apply Now<\/a> <\/b><\/center><\/p>\n","protected":false},"excerpt":{"rendered":"

About Moove is building the world\u2019s largest fleet and best-in-class technologies that power mobility platforms. Its flagship Drive-to-Own (DTO) product democratises access to vehicle ownership with a revolutionary revenue based financing model, enabling underserved mobility entrepreneurs to thrive. Moove\u2019s growth has been fuelled by its global Uber partnership and support of leading investors and lenders<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[7],"tags":[],"class_list":["post-4738","post","type-post","status-publish","format-standard","hentry","category-mba-jobs"],"jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"jetpack-related-posts":[],"jetpack_shortlink":"https:\/\/wp.me\/pgs0IK-1eq","jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.whitehattoolbox.com\/jobsinindia\/wp-json\/wp\/v2\/posts\/4738","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.whitehattoolbox.com\/jobsinindia\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.whitehattoolbox.com\/jobsinindia\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobsinindia\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobsinindia\/wp-json\/wp\/v2\/comments?post=4738"}],"version-history":[{"count":0,"href":"https:\/\/www.whitehattoolbox.com\/jobsinindia\/wp-json\/wp\/v2\/posts\/4738\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.whitehattoolbox.com\/jobsinindia\/wp-json\/wp\/v2\/media?parent=4738"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobsinindia\/wp-json\/wp\/v2\/categories?post=4738"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobsinindia\/wp-json\/wp\/v2\/tags?post=4738"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}