{"id":9176,"date":"2024-12-08T15:04:44","date_gmt":"2024-12-08T15:04:44","guid":{"rendered":"https:\/\/www.whitehattoolbox.com\/jobs\/technical-content-designer-and-developer\/"},"modified":"2024-12-08T15:04:44","modified_gmt":"2024-12-08T15:04:44","slug":"technical-content-designer-and-developer","status":"publish","type":"post","link":"https:\/\/www.whitehattoolbox.com\/jobs\/technical-content-designer-and-developer\/","title":{"rendered":"Technical Content Designer and Developer"},"content":{"rendered":"<p><b>Introduction<\/b><br \/>\n       As a Technical Content Professional in IBM, you will be responsible for developing customer documentation and technical content experiences. You will collaborate with a diverse group of developers, designers, and testers in a fast-paced environment with tight deadlines; coordinating your workload with the wider team but working independently. In this role, you will need to quickly gain a sound theoretical and practical understanding of the technical details and produce content that delights our customers. You will also advise the Development and Design Teams on style and language use within the product.<span class=\"br\"><\/span><b>Your Role and Responsibilities<\/b><\/p>\n<ul>\n<li>&#8220;As a Technical Content Professional, you will:<\/li>\n<li>Design, develop, and publish IBM technical content that is easy to use, easy to understand, and easy to find. This content can take many forms: content embedded in the UI (UX writing), product tours, messages, product documentation, API documentation, multimedia (for example, videos, graphics), Support content, chatbots, training, nurture, and community content.<\/li>\n<li>Simplify technically complex concepts and details from multiple sources into consumable content that drives user actions. Deliver clear, inclusive, accessible, and translated content for a global audience.<\/li>\n<li>Research and design content based on user scenarios and use cases: understand personas, deliver content for design iterations, develop and clarify UI terms, actively contribute to design reviews, conduct user testing\/research to validate content.<\/li>\n<li>Work closely with Product Management, Design, Development, Marketing, Support, Sales, Training, to tell a cohesive product story. Use expertise and user empathy to influence product design decisions to deliver the best user experiences we can for our clients.<\/li>\n<li>Own parts of the end-to-end authoring process: design, development, editing, production, translation, life cycle management.<\/li>\n<li>Define documentation plans, audience and purpose, project schedules, and priorities. Work on projects that involve worldwide teams.<\/li>\n<\/ul>\n<p><b>Required Technical and Professional Expertise<\/b><\/p>\n<ul>\n<li>3+ years of experience creating technical content<\/li>\n<li>Markup languages expert (such as DITA XML, Markdown, HTML) and authoring tools (Oxygen, Visual Studio Code)<\/li>\n<li>Proficient at using technology to create technical content that meets audience requirements<\/li>\n<li>Knowledge of agile and continuous delivery development environment<\/li>\n<li>Success working in a dynamic team-based development environment across multiple geographies<\/li>\n<li>Experience with creating content for software products<\/li>\n<\/ul>\n<p><b>Preferred Technical and Professional Expertise<\/b><\/p>\n<ul>\n<li>Conversational style writing experience<\/li>\n<li>Usability\/user testing<\/li>\n<li>Creating multimedia content, audio and video editing, UML<\/li>\n<li>Understanding of Design Thinking practices<\/li>\n<li>Documenting APIs and SDKs<\/li>\n<li>Artificial Intelligence and Natural Language Processing (NLP) \u2014 interest and ability to learn how to infuse AI into our content operations<\/li>\n<li>Writing for globalization and accessibility<\/li>\n<li>Degree in Computer Science, IT, Communications, or related field, or a technical degree<\/li>\n<li>Programming knowledge in any of the following languages: Java, Ruby, PHP, Python, Swift, Go, ObjectiveC, Node, C# (.NET Framework\/Core), Javascript&#8221;<\/li>\n<\/ul>\n<p><center><b><a rel=\"nofollow noopener\" href=\"https:\/\/www.careerjet.co.in\/jobad\/in26c7b3c9e8a6286bb73df6e0fb2c9897?affid=0852fd5db5a52cbcd75bf945aa534932\" class=\"button purchase\" target=\"_blank\">Apply Now<\/a> <\/b><\/center><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introduction As a Technical Content Professional in IBM, you will be responsible for developing customer documentation and technical content experiences. You will collaborate with a diverse group of developers, designers, and testers in a fast-paced environment with tight deadlines; coordinating your workload with the wider team but working independently. In this role, you will need<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[150],"tags":[],"class_list":["post-9176","post","type-post","status-publish","format-standard","hentry","category-ruby-jobs"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack-related-posts":[{"id":148230,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-cloud-amaze-technical-architect-dot-net-practice-3\/","url_meta":{"origin":9176,"position":0},"title":"We\u2019re Hiring CLOUD AMAZE &#8211; Technical Architect-Dot Net (Practice)","author":"Admin","date":"February 26, 2026","format":false,"excerpt":"Job Description: Role \u00b7 Cloud Transformation Architect Responsibilities \u00b7 Will take part in design, development, and implementation of the application in the client environment as a key developer \u00b7 Modernize and migrate applications to cloud environments like AWS, Azure, PCF, GCP etc. using Hexaware patent product Amaze\u00ae The Role Offers\u2026","rel":"","context":"In &quot;.NET Jobs&quot;","block_context":{"text":".NET Jobs","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-india\/it-jobs\/software-development\/net-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":145795,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-cloud-amaze-technical-architect-dot-net-practice\/","url_meta":{"origin":9176,"position":1},"title":"We\u2019re Hiring CLOUD AMAZE &#8211; Technical Architect-Dot Net (Practice)","author":"Admin","date":"February 23, 2026","format":false,"excerpt":"Job Description: Role \u00b7 Cloud Transformation Architect Responsibilities \u00b7 Will take part in design, development, and implementation of the application in the client environment as a key developer \u00b7 Modernize and migrate applications to cloud environments like AWS, Azure, PCF, GCP etc. using Hexaware patent product Amaze\u00ae The Role Offers\u2026","rel":"","context":"In &quot;.NET Jobs&quot;","block_context":{"text":".NET Jobs","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-india\/it-jobs\/software-development\/net-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":107892,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/java-technical-lead-8\/","url_meta":{"origin":9176,"position":2},"title":"Java Technical Lead","author":"Admin","date":"August 24, 2025","format":false,"excerpt":"Details: Stefanini Group is hiring! Stefanini is looking for a Java Technical Lead, Dearborn, MI (Onsite) For quick apply, please reach out Saurabh Kapoor at 248-582-6559\/saurabh.kapoor@stefanini.com We are seeking a highly skilled and experienced Technical Lead with deep expertise in Java and Spring Boot to join our dynamic Order Management\u2026","rel":"","context":"In &quot;Java Jobs&quot;","block_context":{"text":"Java Jobs","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-india\/it-jobs\/software-development\/java-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":130172,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-lecturer-architectural-technology-ite-college-east\/","url_meta":{"origin":9176,"position":3},"title":"We\u2019re Hiring Lecturer &#8211; Architectural Technology [ITE College East]","author":"Admin","date":"January 15, 2026","format":false,"excerpt":"What the role is: As a Lecturer, your contributions go beyond teaching and facilitating learning. You will play a critical role in recognising and nurturing your students' potential and their lifelong learning needs. What you will be working on: In addition to your teaching duties, you will carry out industry\u2026","rel":"","context":"In &quot;Jobs In Singapore&quot;","block_context":{"text":"Jobs In Singapore","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-singapore\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":129402,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-backend-software-developer-golang-java\/","url_meta":{"origin":9176,"position":4},"title":"We\u2019re Hiring Backend Software Developer &#8211; GoLang, Java","author":"Admin","date":"January 14, 2026","format":false,"excerpt":"Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining\u2026","rel":"","context":"In &quot;Golang Jobs&quot;","block_context":{"text":"Golang Jobs","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-india\/it-jobs\/software-development\/golang-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":128091,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-full-stack-engineer-java-4\/","url_meta":{"origin":9176,"position":5},"title":"We\u2019re Hiring Full Stack Engineer &#8211; Java","author":"Admin","date":"December 18, 2025","format":false,"excerpt":"You will participate in implementing full life-cycle solutions for modern application and system platforms from requirements analysis, platform selection, technical architecture design, application design and development all the way till testing, and deployment. Client Details Your key responsibilities will be in implementing end-to-end projects on cloud, you will participate in\u2026","rel":"","context":"In &quot;Jobs in Hong Kong&quot;","block_context":{"text":"Jobs in Hong Kong","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-hong-kong\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pg9e9d-2o0","_links":{"self":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts\/9176","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/comments?post=9176"}],"version-history":[{"count":0,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts\/9176\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/media?parent=9176"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/categories?post=9176"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/tags?post=9176"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}