{"id":730,"date":"2024-11-04T13:01:41","date_gmt":"2024-11-04T13:01:41","guid":{"rendered":"https:\/\/www.whitehattoolbox.com\/jobs\/2024\/11\/04\/band-8c-head-of-operational-performance\/"},"modified":"2024-11-04T13:01:41","modified_gmt":"2024-11-04T13:01:41","slug":"band-8c-head-of-operational-performance","status":"publish","type":"post","link":"https:\/\/www.whitehattoolbox.com\/jobs\/band-8c-head-of-operational-performance\/","title":{"rendered":"Band 8c Head of Operational Performance"},"content":{"rendered":"<p>Do you want to make a difference?<span class=\"br\"><\/span>We&#8217;re looking for a highly motivated individual with extensive acute sector experience to join us as our Head of Operational Performance. You&#8217;ll bring an improvement mindset, a focus on solutions and exceptional leadership skills.<span class=\"br\"><\/span>In return, we&#8217;ll provide an incredibly rewarding role and the opportunity to make a real difference to patients, while working alongside some fantastic people. As one of the largest Trusts in the NHS, we can offer you a vibrant and diverse workplace, with extensive opportunities to further enhance your professional experience and develop your career.<span class=\"br\"><\/span>Working within the Chief Operating Officer&#8217;s portfolio, you&#8217;ll be in a highly visible role, engaging on all aspects of performance improvement with our Hospital Senior Leadership Teams, as well as clinicians and senior managers across the Trust and the wider healthcare system. A good understanding of elective and diagnostics targets will be important, but more than this, you&#8217;ll have a track record in motivating others and getting the best out of them.<span class=\"br\"><\/span>Your role will be fast-paced and highly varied. Leading a central team, you&#8217;ll ensure the organisation has effective processes in place for managing its waiting lists, as well as establishing effective performance assurance arrangements across our hospitals. You&#8217;ll also be key to ensuring the delivery of high-quality training and support of our operational and clinical teams across the organisation.<span class=\"br\"><\/span>We can&#8217;t wait to meet you.<span class=\"br\"><\/span><b>Main duties of the job<\/b><span class=\"br\"><\/span>Lead on the delivery and monitoring of the core performance frameworks within the Trust, with a focus on achieving and sustaining national and local requirements in relation to access quality and performance.<span class=\"br\"><\/span>Work closely with Hospital teams to support the delivery of the organisation&#8217;s improvement priorities, taking autonomous decisions consistent with delivering sustainable performance and ensuring that planning processes are robust.<span class=\"br\"><\/span>Support the establishment of policies and processes that ensure patients are regularly monitored, remain safe while on waiting lists and are clinically reviewed and expedited appropriately.<span class=\"br\"><\/span>Act as key source of expertise for the interpretation of national guidance and provide expert advice to operational and clinical teams, including in relation to the Trust Access Policy and Access Protocol.<span class=\"br\"><\/span>Provide leadership to the new pathway compliance team, undertaking regular audit, spot-checks and initiatives that underpin a rolling programme of improvement.<span class=\"br\"><\/span>Work closely with operational teams to effectively plan capacity and take remedial action where necessary, ensuring there are robust systems in place to forecast performance and identify risks to delivery.<span class=\"br\"><\/span>Identify and support the monitoring of performance indicators within the team, improving the transparency and scrutiny of delivery both within and outside, the department.<span class=\"br\"><\/span><b>About us<\/b><span class=\"br\"><\/span>We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.<span class=\"br\"><\/span>Our commitment to our staff is to create the best place for them to work, and we are dedicated to:<span class=\"br\"><\/span>Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.<span class=\"br\"><\/span>UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their &#8216;whole self&#8217; to a kinder, more connected and bold place to work.<span class=\"br\"><\/span>University Hospitals Birmingham is a Smoke-Free premises hospital.<span class=\"br\"><\/span>Date posted<span class=\"br\"><\/span>01 November 2024<span class=\"br\"><\/span>Pay scheme<span class=\"br\"><\/span>Agenda for change<span class=\"br\"><\/span>Band<span class=\"br\"><\/span>Band 8c<span class=\"br\"><\/span><b>Salary<\/b><span class=\"br\"><\/span>\u00a374,290 to \u00a385,601 a year<span class=\"br\"><\/span>Contract<span class=\"br\"><\/span>Permanent<span class=\"br\"><\/span>Working pattern<span class=\"br\"><\/span>Full-time, Flexible working<span class=\"br\"><\/span>Reference number<span class=\"br\"><\/span>304-1087499YS<span class=\"br\"><\/span>Job locations<span class=\"br\"><\/span>Trustwide<span class=\"br\"><\/span>Mindelsohn Way<span class=\"br\"><\/span>Birmingham<span class=\"br\"><\/span>West Midlands<span class=\"br\"><\/span>B15 2TH<span class=\"br\"><\/span><b>Job description<\/b><span class=\"br\"><\/span><b>Job responsibilities<\/b><span class=\"br\"><\/span>Please note for a specific detailed job description for this vacancy please see attached job description. Job description<span class=\"br\"><\/span><b>Job responsibilities<\/b><span class=\"br\"><\/span>Please note for a specific detailed job description for this vacancy please see attached job description.<span class=\"br\"><\/span><b>Person Specification<\/b><span class=\"br\"><\/span><b>Qualifications<\/b><span class=\"br\"><\/span><b>Essential<\/b><\/p>\n<ul>\n<li>* Professional knowledge acquired through degree supplemented by specialist training or experience and short courses to Master&#8217;s level in Health care Management or similar<\/li>\n<li>discipline<\/li>\n<li>* Evidence of continuing professional development<\/li>\n<li>* Trained in the principles of effective waiting list management, including application of national best practice approaches.<\/li>\n<li>* Trained in the use of NHS systems including PAS, and referral management systems.<\/li>\n<\/ul>\n<p><b>Experience<\/b><span class=\"br\"><\/span><b>Essential<\/b><\/p>\n<ul>\n<li>* Significant experience in an acute provider leadership role.<\/li>\n<li>* Extensive knowledge of RTT, Cancer and Diagnostic rules and technical datasets.<\/li>\n<li>* Extensive knowledge of NHS performance framework and associated mandatory data submissions and SitReps.<\/li>\n<li>* Extensive experience in designed and undertaking demand and capacity modelling, including the application of recognised methodologies.<\/li>\n<li>* Experience of leading teams, including delivering of organisational development change processes.<\/li>\n<li>* Experience of performance managing teams and individuals, including setting and monitoring effective recovery plans.<\/li>\n<\/ul>\n<p> Person Specification<span class=\"br\"><\/span><b>Qualifications<\/b><span class=\"br\"><\/span><b>Essential<\/b><\/p>\n<ul>\n<li>* Professional knowledge acquired through degree supplemented by specialist training or experience and short courses to Master&#8217;s level in Health care Management or similar<\/li>\n<li>discipline<\/li>\n<li>* Evidence of continuing professional development<\/li>\n<li>* Trained in the principles of effective waiting list management, including application of national best practice approaches.<\/li>\n<li>* Trained in the use of NHS systems including PAS, and referral management systems.<\/li>\n<\/ul>\n<p><b>Experience<\/b><span class=\"br\"><\/span><b>Essential<\/b><\/p>\n<ul>\n<li>* Significant experience in an acute provider leadership role.<\/li>\n<li>* Extensive knowledge of RTT, Cancer and Diagnostic rules and technical datasets.<\/li>\n<li>* Extensive knowledge of NHS performance framework and associated mandatory data submissions and SitReps.<\/li>\n<li>* Extensive experience in designed and undertaking demand and capacity modelling, including the application of recognised methodologies.<\/li>\n<li>* Experience of leading teams, including delivering of organisational development change processes.<\/li>\n<li>* Experience of performance managing teams and individuals, including setting and monitoring effective recovery plans.<\/li>\n<\/ul>\n<p><a rel=\"nofollow noopener\" href=\"https:\/\/www.careerjet.co.uk\/jobad\/gb48a8460ac603dd98f3c4b87e83598b99?affid=0852fd5db5a52cbcd75bf945aa534932\" class=\"button purchase\" target=\"_blank\">Apply Now<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Do you want to make a difference? We&#8217;re looking for a highly motivated individual with extensive acute sector experience to join us as our Head of Operational Performance. You&#8217;ll bring an improvement mindset, a focus on solutions and exceptional leadership skills. In return, we&#8217;ll provide an incredibly rewarding role and the opportunity to make a<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[47],"tags":[],"class_list":["post-730","post","type-post","status-publish","format-standard","hentry","category-jobs-in-united-kingdom"],"jetpack_publicize_connections":[],"jetpack-related-posts":[{"id":106905,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/head-of-ops-consulting-firm\/","url_meta":{"origin":730,"position":0},"title":"Head of Ops &#8211; Consulting Firm","author":"Admin","date":"August 21, 2025","format":false,"excerpt":"Job Description: Job Title: Head of Operations - Global Management Consulting Firm Company Overview: Our client is a highly reputable consulting firm with an established track record In Asia. Established in over 40 countries, they offer expertise in strategy, operations, technology, and sustainability. With a focus on emerging technologies, they\u2026","rel":"","context":"In &quot;Jobs In Singapore&quot;","block_context":{"text":"Jobs In Singapore","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-singapore\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":170611,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-hotel-manager-2\/","url_meta":{"origin":730,"position":1},"title":"We\u2019re Hiring Hotel Manager","author":"Admin","date":"April 2, 2026","format":false,"excerpt":"Job Category: Executive Leadership Job Description: Hotel Manager We are seeking an accomplished and visionary Hotel Manager to lead the day-to-day operations of a distinguished luxury hotel. 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The role requires a hands-on leader who can balance strategic direction with strong execution across the organization. Key Responsibilities: 1. Strategy, Growth &\u2026","rel":"","context":"In &quot;Jobs In Gulf Countries&quot;","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":150784,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-distribution-centre-manager\/","url_meta":{"origin":730,"position":3},"title":"We\u2019re Hiring Distribution Centre Manager","author":"Admin","date":"March 2, 2026","format":false,"excerpt":"Morgan McKinley is exclusively representing a key client in the distribution sector in the appointment of a Distribution Centre Manager for their South Dublin operation. Our client is a well-established and market-leading distribution business with a strong national footprint. Due to continued growth and strategic focus on operational excellence, they\u2026","rel":"","context":"In &quot;Jobs in Dublin&quot;","block_context":{"text":"Jobs in Dublin","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-usa\/jobs-in-dublin\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":173236,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-general-manager-glass-manufacturing-jeddah\/","url_meta":{"origin":730,"position":4},"title":"We\u2019re Hiring General Manager (Glass Manufacturing ) Jeddah","author":"Admin","date":"April 6, 2026","format":false,"excerpt":"Overview Our client is a leading large company in the field of Glass Manufacturing, specifically specializing in glass container production. With a robust presence in the industrial sector, they are seeking a visionary and highly experienced General Manager to oversee their extensive operations in Jeddah, KSA. This role is pivotal\u2026","rel":"","context":"In &quot;Jobs In Gulf Countries&quot;","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":147628,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-delivery-lead-software-architecture-services-2\/","url_meta":{"origin":730,"position":5},"title":"We\u2019re Hiring Delivery Lead &#8211; Software &#038; Architecture Services","author":"Admin","date":"February 25, 2026","format":false,"excerpt":"Why you would like it Lead a team of 10 which are a mixture of Software Engineers & Architects Own day-to-day delivery across apps, dev, and architecture Improve reliability, standards, and CI\/CD ways of working Work closely with senior leaders and diverse stakeholders Blend people leadership with hands-on delivery governance\u2026","rel":"","context":"In &quot;IT Jobs&quot;","block_context":{"text":"IT Jobs","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-india\/it-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pg9e9d-bM","jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts\/730","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/comments?post=730"}],"version-history":[{"count":0,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts\/730\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/media?parent=730"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/categories?post=730"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/tags?post=730"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}