{"id":65897,"date":"2025-04-23T22:00:42","date_gmt":"2025-04-23T22:00:42","guid":{"rendered":"https:\/\/www.whitehattoolbox.com\/jobs\/it-end-user-computing-engineer\/"},"modified":"2025-04-23T22:00:42","modified_gmt":"2025-04-23T22:00:42","slug":"it-end-user-computing-engineer","status":"publish","type":"post","link":"https:\/\/www.whitehattoolbox.com\/jobs\/it-end-user-computing-engineer\/","title":{"rendered":"IT End User Computing Engineer"},"content":{"rendered":"<p>At Probe Group, we&#8217;re powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we\u2019re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.<span class=\"br\"><\/span>Responsible for making sure that services are being seamlessly delivered to the assigned site of operation. In charge of a variety of tasks, such as ensuring the availability of technology services in terms of business productivity. A business partner representing IT to enhance the alignment with business objectives, improve user experience, and drive innovation.<span class=\"br\"><\/span>Main Activities and Responsibilities: <\/p>\n<ul>\n<li>Fully onsite duty.<\/li>\n<li>Ensure the availability and productivity of computing the devices on every seat used by the business<\/li>\n<li>Ensure the safekeeping of IT assets and its management<\/li>\n<li>Be part of the primary service relationship interface between key site leaders and IT for service related activities.<\/li>\n<li>Participate on the plan and execute on the service management framework through service review meetings, service improvement and strategy plans and relationship health checks<\/li>\n<li>Foster open communications between site stakeholders, establish relationships and clear understanding of business requirements<\/li>\n<li>Be an effective point of escalation for site key leaders and stakeholders, as required, to manage and resolve IT services issues.<\/li>\n<li>Review the ongoing IT delivery and assurance activities and provide periodic reports<\/li>\n<li>Participate on Monthly business reviews and meetings<\/li>\n<li>Drive appropriate initiatives and improvement plans to achieve increased customer satisfaction<\/li>\n<li>Own and drive to completion issues on improvement and implement action plans as required<\/li>\n<li>Foster a culture of communication and continuous improvement of IT service, tools, technologies, standards and overall performance of the operation.<\/li>\n<\/ul>\n<p><b>Core Competencies:<\/b><\/p>\n<ul>\n<li>Strategic Involvement<\/li>\n<li>Business Acumen<\/li>\n<li>Ability to work and coordinate with cross-functional teams<\/li>\n<li>Increased Autonomy<\/li>\n<li>Ownership of Outcomes<\/li>\n<li>Innovation and Continuous Improvement<\/li>\n<li>Decision-Making Authority<\/li>\n<\/ul>\n<p> Key Skills and Capabilities: <\/p>\n<ul>\n<li>Ability to lead multiple IT teams to meet or exceed business expectations<\/li>\n<li>Quality Focus and Attention to Detail<\/li>\n<li>Strong organizational and time management skills, with the ability to prioritize and manage multiple tasks effectively.<\/li>\n<li>Analytical mindset with the ability to analyze performance metrics and make data-driven decisions<\/li>\n<li>Collaborative mindset and the ability to work effectively with cross-functional teams<\/li>\n<li>Continuous learning mindset, staying updated with industry trends, ITIL framework updates, and best practices.<\/li>\n<li>Experience with enterprise desktop end to end management<\/li>\n<\/ul>\n<p> Qualifications and Typical Experience: <\/p>\n<ul>\n<li>Bachelor\u2019s degree in Information Technology \/ Computer Studies \/ Engineering or similar<\/li>\n<li>ITIL Certification (Desirable but not required)<\/li>\n<\/ul>\n<p><b>Other Position Requirements:<\/b><\/p>\n<ul>\n<li>Additional hours may be required for this role, subject to the operational needs of the business<\/li>\n<li>May be required to travel and work across various sites<\/li>\n<\/ul>\n<p><center><b><a rel=\"nofollow noopener\" href=\"https:\/\/www.careerjet.ph\/jobad\/ph9d58f2aa33d3d7bcffc9859933d8c4bc?affid=0852fd5db5a52cbcd75bf945aa534932\" class=\"button purchase\" target=\"_blank\">Apply Now<\/a> <\/b><\/center><\/p>\n","protected":false},"excerpt":{"rendered":"<p>At Probe Group, we&#8217;re powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we\u2019re no stranger to thinking big and working with innovative minds to achieve great success. We are<\/p>\n","protected":false},"author":1,"featured_media":65898,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[45],"tags":[],"class_list":["post-65897","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-jobs-in-philippines"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/www.whitehattoolbox.com\/jobs\/wp-content\/uploads\/2025\/04\/65897-it-end-user-computing-engineer.png?fit=%2C&ssl=1","jetpack-related-posts":[{"id":143239,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-production-supervisor-2\/","url_meta":{"origin":65897,"position":0},"title":"We\u2019re Hiring Production Supervisor","author":"Admin","date":"February 20, 2026","format":false,"excerpt":"At M\u00f6lnlycke we believe that real impact starts with people. 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You will apply your resourcefulness, strong communication skills\u2026","rel":"","context":"In &quot;Jobs In Singapore&quot;","block_context":{"text":"Jobs In Singapore","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-singapore\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":135207,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-engineer-testing\/","url_meta":{"origin":65897,"position":3},"title":"We\u2019re Hiring Engineer &#8211; Testing","author":"Admin","date":"January 28, 2026","format":false,"excerpt":"Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about\u2026","rel":"","context":"In &quot;IT Jobs&quot;","block_context":{"text":"IT Jobs","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-india\/it-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":127459,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-software-engineer-software-services\/","url_meta":{"origin":65897,"position":4},"title":"We\u2019re Hiring Software Engineer &#8211; Software Services","author":"Admin","date":"December 16, 2025","format":false,"excerpt":"Ever spotted a clunky workflow or messy bit of code and thought, \u201cWe can do better than this\u201d? Great \u2014 that\u2019s exactly the mindset we\u2019re looking for. For over 20 years, we\u2019ve been building financial planning and analytics products that tur...","rel":"","context":"In &quot;IT Jobs&quot;","block_context":{"text":"IT Jobs","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-india\/it-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":133734,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-software-engineer-software-services-3\/","url_meta":{"origin":65897,"position":5},"title":"We\u2019re Hiring Software Engineer &#8211; Software Services","author":"Admin","date":"January 25, 2026","format":false,"excerpt":"Ever spotted a clunky workflow or messy bit of code and thought, \u201cWe can do better than this\u201d? Great \u2014 that\u2019s exactly the mindset we\u2019re looking for. For over 20 years, we\u2019ve been building financial planning and analytics products that tur...","rel":"","context":"In &quot;IT Jobs&quot;","block_context":{"text":"IT Jobs","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-india\/it-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pg9e9d-h8R","_links":{"self":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts\/65897","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/comments?post=65897"}],"version-history":[{"count":0,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts\/65897\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/media\/65898"}],"wp:attachment":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/media?parent=65897"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/categories?post=65897"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/tags?post=65897"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}