{"id":5313,"date":"2024-11-23T15:00:35","date_gmt":"2024-11-23T15:00:35","guid":{"rendered":"https:\/\/www.whitehattoolbox.com\/jobs\/now-hiring-virtually-for-customer-service-roles-taguig-city\/"},"modified":"2024-11-23T15:00:35","modified_gmt":"2024-11-23T15:00:35","slug":"now-hiring-virtually-for-customer-service-roles-taguig-city","status":"publish","type":"post","link":"https:\/\/www.whitehattoolbox.com\/jobs\/now-hiring-virtually-for-customer-service-roles-taguig-city\/","title":{"rendered":"Now Hiring Virtually For Customer Service Roles &#8211; Taguig City"},"content":{"rendered":"<p><b>Requirements<\/b><\/p>\n<ul>\n<li>Preferably Fresh Grad \/ Entry Level specializing in Customer Service or equivalent.<\/li>\n<\/ul>\n<p><b>Responsibilities<\/b><\/p>\n<ul>\n<li>You will respond to customer service inquiries and issues by identifying the topic and type of assistance the customer needs. This may include, among others, inquiries or concerns on their benefits, eligibility and claims.<\/li>\n<li>You will guide and educate the customer about the fundamentals and benefits of consumer- driven health care topics to help manage their health and well-being. To do this, you will provide guidance in selecting the best benefit plan options and choosing a quality care provider.<\/li>\n<li>You will intervene with care providers (doctor\u2019s offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance, when needed.<\/li>\n<li>You will provide our customer real time resolutions or through comprehensive and timely follow-up with the member<\/li>\n<\/ul>\n<p> Your role is critical in allowing our members, families, facilities and health professionals to have greater confidence in the exceptional care we provide. And for you, an everyday opportunity to do your life\u2019s best work.SM<span class=\"br\"><\/span><b>Additional Requirements<\/b><span class=\"br\"><\/span><b>WHAT WE OFFER:<\/b><\/p>\n<ul>\n<li>Market Competitive Pay Levels<\/li>\n<li>Retirement Plan<\/li>\n<li>Medical Plan (HMO) from Day 1 of employment<\/li>\n<li>Dental, Medical, and Optical Reimbursements<\/li>\n<li>Life and Disability Insurance<\/li>\n<li>Paid Time-Off Benefits<\/li>\n<li>Sick Leave Conversion<\/li>\n<li>Tuition Fee Reimbursement<\/li>\n<li>Employee Assistance Program (EAP)<\/li>\n<li>Annual Performance Based Merit Increases<\/li>\n<li>Employee Recognition<\/li>\n<li>Training and Staff Development<\/li>\n<li>Employee Referral Program<\/li>\n<li>Employee Volunteerism Opportunity<\/li>\n<li>All Mandatory Statutory Benefits<\/li>\n<\/ul>\n<p><b>Additional Info<\/b><\/p>\n<ul>\n<li>Location: Taguig City, NCR.<\/li>\n<li>Full Time position(s) are available.<\/li>\n<li>Number of vacancies: 50.<\/li>\n<\/ul>\n<p> Social Media Footer<span class=\"br\"><\/span><b>About Us<\/b><span class=\"br\"><\/span>Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.<span class=\"br\"><\/span>Being a part of Optum means working to improve health outcomes for everyone, including yourself. Here is how:<span class=\"br\"><\/span>Caring. Your total health and well-being are important to us. Whatever matters most to you \u2014 we have resources to help you be your best at work and at home. The benefits range from free Peloton courses to financial counseling.<span class=\"br\"><\/span>Connecting. We recognize our collective power to make an impact across our communities because we believe the health of any society is measured by the overall health of its people.<span class=\"br\"><\/span>Growing together. Optum is full of inspiring career stories, and we offer a lifetime of opportunities.<span class=\"br\"><\/span>UnitedHealthcare and Optum make up UnitedHealth Group as two distinct but complementary businesses, working to build a better health system for all.<\/p>\n<p><center><b><a rel=\"nofollow noopener\" href=\"https:\/\/www.careerjet.ph\/jobad\/phf1ec071239d2334df81e5d53b2d0afe1?affid=0852fd5db5a52cbcd75bf945aa534932\" class=\"button purchase\" target=\"_blank\">Apply Now<\/a> <\/b><\/center><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Requirements Preferably Fresh Grad \/ Entry Level specializing in Customer Service or equivalent. Responsibilities You will respond to customer service inquiries and issues by identifying the topic and type of assistance the customer needs. This may include, among others, inquiries or concerns on their benefits, eligibility and claims. You will guide and educate the customer<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[45],"tags":[],"class_list":["post-5313","post","type-post","status-publish","format-standard","hentry","category-jobs-in-philippines"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack-related-posts":[{"id":102869,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/omni-channel-contact-center-agent\/","url_meta":{"origin":5313,"position":0},"title":"Omni Channel Contact Center Agent","author":"Admin","date":"August 8, 2025","format":false,"excerpt":"Get paid to talk, listen, and resolve issues!! Remote Contact Center Agent (salary range - $29,000.00-$35,000.00 annually, PLUS annual bonus of 5% of base pay) Amazing Benefits: Courtesy cable, internet, and voice services (if in service area), 401k with match, health benefits (Medical, Dental, Vision), Paid Training, PTO, and career\u2026","rel":"","context":"In &quot;Jobs in Forest City&quot;","block_context":{"text":"Jobs in Forest City","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-usa\/jobs-in-forest-city\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":123027,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-customer-service-agent\/","url_meta":{"origin":5313,"position":1},"title":"We\u2019re Hiring Customer Service Agent","author":"Admin","date":"December 6, 2025","format":false,"excerpt":"DispatchHealth San Antonio, TX $43.00 per hour Permanent Full-time DispatchHealth is seeking a dedicated and empathetic Remote Customer Service Agent to support our mission of bringing high-quality, same-day medical care directly to patients\u2019 homes. In this role, you\u2019ll be the first point of contact for patients, families, and healthcare partners\u2014ensuring\u2026","rel":"","context":"In &quot;Jobs In USA&quot;","block_context":{"text":"Jobs In USA","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-usa\/"},"img":{"alt_text":"DispatchHealth","src":"https:\/\/i0.wp.com\/logoimg.careerjet.net\/140d25b65acc5c517df944c34767d1c0_mobile.png?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":148762,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-customer-service-executive-4\/","url_meta":{"origin":5313,"position":2},"title":"We\u2019re Hiring Customer Service Executive","author":"Admin","date":"February 27, 2026","format":false,"excerpt":"Job description Basic Salary + Commission = RM 3500 to RM 5000 Managing sales inquiries through Facebook, Instagram and social media platform, promoting health screening products and close deal as well as upselling other screening products ...","rel":"","context":"In &quot;Jobs In Malaysia&quot;","block_context":{"text":"Jobs In Malaysia","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-malaysia\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":148682,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-261\/","url_meta":{"origin":5313,"position":3},"title":"We\u2019re","author":"Admin","date":"February 27, 2026","format":false,"excerpt":"Req ID: 356404 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a BPO Customer care senior analyst to join our team. Position: Customer\u2026","rel":"","context":"In &quot;BPO\/KPO Jobs&quot;","block_context":{"text":"BPO\/KPO Jobs","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-india\/it-jobs\/bpo-kpo-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":150495,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-280\/","url_meta":{"origin":5313,"position":4},"title":"We\u2019re","author":"Admin","date":"March 2, 2026","format":false,"excerpt":"Req ID: 356404 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a BPO Customer care senior analyst to join our team. Position: Customer\u2026","rel":"","context":"In &quot;BPO\/KPO Jobs&quot;","block_context":{"text":"BPO\/KPO Jobs","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-india\/it-jobs\/bpo-kpo-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":149331,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-270\/","url_meta":{"origin":5313,"position":5},"title":"We\u2019re","author":"Admin","date":"February 28, 2026","format":false,"excerpt":"Req ID: 356404 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a BPO Customer care senior analyst to join our team. 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