{"id":49834,"date":"2025-03-11T14:01:15","date_gmt":"2025-03-11T14:01:15","guid":{"rendered":"https:\/\/www.whitehattoolbox.com\/jobs\/guest-service-representative\/"},"modified":"2025-03-11T14:01:15","modified_gmt":"2025-03-11T14:01:15","slug":"guest-service-representative","status":"publish","type":"post","link":"https:\/\/www.whitehattoolbox.com\/jobs\/guest-service-representative\/","title":{"rendered":"Guest Service Representative"},"content":{"rendered":"<p>The Guest Service Representative (GSR) embodies the property\u2019s commitment to exceptional service, ensuring guests receive efficient, courteous, and professional assistance in all front office operations. The Guest Service Representative plays a key role in ensuring guests have a memorable and enjoyable stay at our properties. They are responsible for providing exceptional customer service and addressing any guest inquiries or issues.<span class=\"br\"><\/span>We seek highly motivated team members. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience.<span class=\"br\"><\/span><b>Benefits:<\/b><\/p>\n<ul>\n<li>Insurance (health, dental, vision, etc.)<\/li>\n<li>Paid time off (vacation, sick leave, holidays)<\/li>\n<li>401K retirement plan<\/li>\n<li>DailyPay: Access your earned wages when needed.<\/li>\n<li>Special team member hotel rates for travel enthusiasts.<\/li>\n<\/ul>\n<p><b>Responsibilities:<\/b><\/p>\n<ul>\n<li>Check guests in and out of the property<\/li>\n<li>Handle guest inquiries and provide information about the local area<\/li>\n<li>Assist with resolving guest complaints and issues<\/li>\n<li>Process payments and maintain accurate records<\/li>\n<li>Collaborate with other team members to ensure guest satisfaction<\/li>\n<\/ul>\n<p><b>Requirements:<\/b><\/p>\n<ul>\n<li>Excellent customer service skills<\/li>\n<li>Strong communication and interpersonal abilities<\/li>\n<li>Attention to detail and problem-solving skills<\/li>\n<li>Ability to work in a fast-paced environment<\/li>\n<li>Previous experience in a customer-facing role is a plus<\/li>\n<\/ul>\n<p> Note: Duties may adapt to meet evolving business needs. All offers are contingent on background checks and drug screening. Adhering to Newport Handbook policies is required.<span class=\"br\"><\/span>Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.<\/p>\n<p><center><b><a rel=\"nofollow noopener\" href=\"https:\/\/www.careerjet.com\/jobad\/us71c05d82ab92dd84caeae27dd35bb00b?affid=0852fd5db5a52cbcd75bf945aa534932\" class=\"button purchase\" target=\"_blank\">Apply Now<\/a> <\/b><\/center><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Guest Service Representative (GSR) embodies the property\u2019s commitment to exceptional service, ensuring guests receive efficient, courteous, and professional assistance in all front office operations. The Guest Service Representative plays a key role in ensuring guests have a memorable and enjoyable stay at our properties. They are responsible for providing exceptional customer service and addressing<\/p>\n","protected":false},"author":1,"featured_media":49835,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[224,16],"tags":[],"class_list":["post-49834","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-jobs-in-altoona","category-jobs-in-usa"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/www.whitehattoolbox.com\/jobs\/wp-content\/uploads\/2025\/03\/49834-guest-service-representative.png?fit=1306%2C840&ssl=1","jetpack-related-posts":[{"id":103666,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/guest-service-representative-6\/","url_meta":{"origin":49834,"position":0},"title":"Guest Service Representative","author":"Admin","date":"August 11, 2025","format":false,"excerpt":"The Guest Service Representative (GSR) embodies the property\u2019s commitment to exceptional service, ensuring guests receive efficient, courteous, and professional assistance in all front office operations. The Guest Service Representative pla...","rel":"","context":"In &quot;Jobs in Altoona&quot;","block_context":{"text":"Jobs in Altoona","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-usa\/jobs-in-altoona\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":167683,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-premium-guest-relations-representative-3\/","url_meta":{"origin":49834,"position":1},"title":"We\u2019re Hiring Premium Guest Relations Representative","author":"Admin","date":"March 28, 2026","format":false,"excerpt":"Make the world your home At Etihad, we believe that exceptional journeys begin with exceptional people. As the national airline of the United Arab Emirates and one of the world\u2019s fastest-growing airlines, we connect Abu Dhabi to over 100 destinations worldwide but it\u2019s our people who make every journey truly\u2026","rel":"","context":"In &quot;Jobs In Egypt&quot;","block_context":{"text":"Jobs In Egypt","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/jobs-in-egypt\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":170026,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-premium-guest-relations-representative-7\/","url_meta":{"origin":49834,"position":2},"title":"We\u2019re Hiring Premium Guest Relations Representative","author":"Admin","date":"March 30, 2026","format":false,"excerpt":"Make the world your home At Etihad, we believe that exceptional journeys begin with exceptional people. As the national airline of the United Arab Emirates and one of the world\u2019s fastest-growing airlines, we connect Abu Dhabi to over 100 destinations worldwide but it\u2019s our people who make every journey truly\u2026","rel":"","context":"In &quot;Jobs In Egypt&quot;","block_context":{"text":"Jobs In Egypt","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/jobs-in-egypt\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":166797,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-premium-guest-relations-representative\/","url_meta":{"origin":49834,"position":3},"title":"We\u2019re Hiring Premium Guest Relations Representative","author":"Admin","date":"March 27, 2026","format":false,"excerpt":"Make the world your home At Etihad, we believe that exceptional journeys begin with exceptional people. As the national airline of the United Arab Emirates and one of the world\u2019s fastest-growing airlines, we connect Abu Dhabi to over 100 destinations worldwide but it\u2019s our people who make every journey truly\u2026","rel":"","context":"In &quot;Jobs In Egypt&quot;","block_context":{"text":"Jobs In Egypt","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/jobs-in-egypt\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":168274,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-premium-guest-relations-representative-4\/","url_meta":{"origin":49834,"position":4},"title":"We\u2019re Hiring Premium Guest Relations Representative","author":"Admin","date":"March 28, 2026","format":false,"excerpt":"Make the world your home At Etihad, we believe that exceptional journeys begin with exceptional people. As the national airline of the United Arab Emirates and one of the world\u2019s fastest-growing airlines, we connect Abu Dhabi to over 100 destinations worldwide but it\u2019s our people who make every journey truly\u2026","rel":"","context":"In &quot;Jobs In Egypt&quot;","block_context":{"text":"Jobs In Egypt","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/jobs-in-egypt\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":168754,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-premium-guest-relations-representative-5\/","url_meta":{"origin":49834,"position":5},"title":"We\u2019re Hiring Premium Guest Relations Representative","author":"Admin","date":"March 29, 2026","format":false,"excerpt":"Make the world your home At Etihad, we believe that exceptional journeys begin with exceptional people. As the national airline of the United Arab Emirates and one of the world\u2019s fastest-growing airlines, we connect Abu Dhabi to over 100 destinations worldwide but it\u2019s our people who make every journey truly\u2026","rel":"","context":"In &quot;Jobs In Egypt&quot;","block_context":{"text":"Jobs In Egypt","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/jobs-in-egypt\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pg9e9d-cXM","_links":{"self":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts\/49834","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/comments?post=49834"}],"version-history":[{"count":0,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts\/49834\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/media\/49835"}],"wp:attachment":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/media?parent=49834"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/categories?post=49834"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/tags?post=49834"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}