{"id":48896,"date":"2025-03-09T09:59:40","date_gmt":"2025-03-09T09:59:40","guid":{"rendered":"https:\/\/www.whitehattoolbox.com\/jobs\/customer-service-representative-credit\/"},"modified":"2025-03-09T09:59:40","modified_gmt":"2025-03-09T09:59:40","slug":"customer-service-representative-credit","status":"publish","type":"post","link":"https:\/\/www.whitehattoolbox.com\/jobs\/customer-service-representative-credit\/","title":{"rendered":"Customer Service Representative &#8211; Credit"},"content":{"rendered":"<p>Long Description<span class=\"br\"><\/span><b>Job Summary<\/b><span class=\"br\"><\/span>The Customer Service Representative &#8211; Credit is tasked with providing credit solutions to customers by engaging with them and evaluating their needs. Coordination with the sales team is required to ensure that sales targets are met and, that credit specific KPI&#8217;s are achieved through meeting company standards in ensuring that all transactions are accurate, compliant, meet SLA, and maintain the highest level of customer relation and satisfaction by handling related issues within the area of responsibility.<span class=\"br\"><\/span><b>Job Responsibilities<\/b><\/p>\n<ul>\n<li>Processing all credit transactions for electronics, Furniture and online.<\/li>\n<li>Validate and ensure documentation compliance, and authenticity.<\/li>\n<li>Assessing creditworthiness of clients and taking adequate steps to ensure receipt of payments and recovery of debts.<\/li>\n<li>Ensure accuracy of all calculations.<\/li>\n<li>Follow-up on approval of credit applications, transactions, exceptions and other related processes to ensure that SLA&#8217;s are met on all fronts.<\/li>\n<li>Ensure that the Individual monthly sales targets is met.<\/li>\n<li>Ensure that the company standard for customer satisfaction is met and maintained.<\/li>\n<li>Selling related Easy Credit products and Services<\/li>\n<li>Credit collection &#038; instalment payment from customers including Down-Payments, early settlements, Overdue, legal and late payment charges collection.<\/li>\n<li>Issuing Clearance certificates and Deals certificates for normal transactions ( not legal &#8211; no early settlement )<\/li>\n<li>End-Of-Day Transactions batches.<\/li>\n<li>Cash and K-Net reconciliation at End-Of-Day Batches<\/li>\n<\/ul>\n<p><b>Candidate Requirements<\/b><\/p>\n<ul>\n<li>0 &#8211; 2 years of experience.<\/li>\n<li>2-year Diploma in a relevant field.<\/li>\n<li>Customer-centric attitude.<\/li>\n<li>Excellent communication skills.<\/li>\n<li>Basic computer skills.<\/li>\n<li>Bi-lingual (Arabic\/English) preferred.<\/li>\n<\/ul>\n<p><b>Education<\/b><br \/><a rel=\"nofollow noopener\" href=\"https:\/\/www.careerjet.com.kw\/jobad\/kw19869d80e2cca8ec4e1a19de024b9ef6?affid=0852fd5db5a52cbcd75bf945aa534932\" class=\"button purchase\" target=\"_blank\">Apply Now<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Long Description Job Summary The Customer Service Representative &#8211; Credit is tasked with providing credit solutions to customers by engaging with them and evaluating their needs. Coordination with the sales team is required to ensure that sales targets are met and, that credit specific KPI&#8217;s are achieved through meeting company standards in ensuring that all<\/p>\n","protected":false},"author":1,"featured_media":48897,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[17,33],"tags":[],"class_list":["post-48896","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-jobs-in-gulf-countries","category-jobs-in-kuwait"],"jetpack_publicize_connections":[],"jetpack-related-posts":[{"id":155570,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-customer-service-representative-or-2\/","url_meta":{"origin":48896,"position":0},"title":"We\u2019re Hiring Customer Service Representative &#8211; OR","author":"Admin","date":"March 12, 2026","format":false,"excerpt":"Position Summary Under the general supervision of the Store Manager and Area Manager, the Customer Service Representative (CSR) supports daily store operations while upholding the company\u2019s commitment to exceptional customer service. This role is responsible for cashiering, maintaining store presentation, ensuring food and beverage quality, and fostering a safe and\u2026","rel":"","context":"In &quot;Jobs in Prineville&quot;","block_context":{"text":"Jobs in Prineville","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-usa\/jobs-in-prineville\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":154998,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-customer-service-representative-or\/","url_meta":{"origin":48896,"position":1},"title":"We\u2019re Hiring Customer Service Representative &#8211; OR","author":"Admin","date":"March 11, 2026","format":false,"excerpt":"Position Summary Under the general supervision of the Store Manager and Area Manager, the Customer Service Representative (CSR) supports daily store operations while upholding the company\u2019s commitment to exceptional customer service. This role is responsible for cashiering, maintaining store presentation, ensuring food and beverage quality, and fostering a safe and\u2026","rel":"","context":"In &quot;Jobs in Prineville&quot;","block_context":{"text":"Jobs in Prineville","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-usa\/jobs-in-prineville\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":125872,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-control-reporting-associate\/","url_meta":{"origin":48896,"position":2},"title":"We\u2019re Hiring Control &#038; Reporting Associate","author":"Admin","date":"December 10, 2025","format":false,"excerpt":"Job Description: Overview Execute daily financial and control activities across all cycles and handle the CRs and customers\u2019 requirements. Responsibilities Prepare and review the daily settlements (Mobadla) and ensure the completeness of the supporting documents and signature, also ensure that there are no settlements not reviewed. Record the manual invoices\u2026","rel":"","context":"In &quot;Jobs In Egypt&quot;","block_context":{"text":"Jobs In Egypt","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/jobs-in-egypt\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":126537,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-credit-control-associate\/","url_meta":{"origin":48896,"position":3},"title":"We\u2019re Hiring Credit Control Associate","author":"Admin","date":"December 11, 2025","format":false,"excerpt":"Key Responsibilities Assess and monitor customer creditworthiness using financial analysis and credit reports. Set and review credit limits in line with company policy. Maintain accurate customer credit records and ensure compliance with internal controls. Proactively follow up on overdue accounts via phone, email, and written communication. Negotiate payment plans and\u2026","rel":"","context":"In &quot;Jobs In Gulf Countries&quot;","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":142996,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-field-sales-manager-3\/","url_meta":{"origin":48896,"position":4},"title":"We\u2019re Hiring Field Sales Manager","author":"Admin","date":"February 20, 2026","format":false,"excerpt":"Long Description Job Summary The Field Sales Manager ensures that the sales representative and merchandisers achieve the best possible results through effective control, training, and frequent market contact with both the sales force and customers. The Field Sales Manager is accountable for the level of customer service provided by the\u2026","rel":"","context":"In &quot;Jobs In Gulf Countries&quot;","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":108394,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/credit-officer-2\/","url_meta":{"origin":48896,"position":5},"title":"Credit Officer","author":"Admin","date":"August 25, 2025","format":false,"excerpt":"The Credit Officer will oversee and manage the operations and settlement functions related to the company\u2019s financing and investment activities. This role involves ensuring compliance with regulatory authorities, supporting various departments, managing customer accounts, and minimizing associated risks. The ideal candidate will possess strong organizational and leadership skills, a deep\u2026","rel":"","context":"In &quot;Jobs In Gulf Countries&quot;","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pg9e9d-cIE","jetpack_featured_media_url":"https:\/\/i0.wp.com\/www.whitehattoolbox.com\/jobs\/wp-content\/uploads\/2025\/03\/48896-customer-service-representative-credit.png?fit=1306%2C840&ssl=1","_links":{"self":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts\/48896","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/comments?post=48896"}],"version-history":[{"count":0,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts\/48896\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/media\/48897"}],"wp:attachment":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/media?parent=48896"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/categories?post=48896"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/tags?post=48896"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}