{"id":47508,"date":"2025-03-06T04:00:32","date_gmt":"2025-03-06T04:00:32","guid":{"rendered":"https:\/\/www.whitehattoolbox.com\/jobs\/support-engineer-iii-3\/"},"modified":"2025-03-06T04:00:32","modified_gmt":"2025-03-06T04:00:32","slug":"support-engineer-iii-3","status":"publish","type":"post","link":"https:\/\/www.whitehattoolbox.com\/jobs\/support-engineer-iii-3\/","title":{"rendered":"Support Engineer III"},"content":{"rendered":"<p><b>DESCRIPTION<\/b><span class=\"br\"><\/span>Transportation Financial Systems (TFS) owns the technology components that perform the financial activities for transportation business. These systems are used across all transportation programs and retail expansion to new geographies. TFS systems provide financial document creation &#038; management, expense auditing, accounting, payments and cost allocation functions. Our new generation products are highly scalable and operate at finer level granularity to reconcile every dollar in transportation financial accounts with zero manual entries or corrections. The goal is to develop global product suite for all freight modes touching every single package movement across Amazon. Our mission is to abstract logistics complexities from financial world and financial complexities from logistics world. There are ample opportunities in the team to build domain expertise in financial system as well as transportation.<span class=\"br\"><\/span>Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (Perl, Ruby, Java), performing SQL queries, updating, tracking and resolving technical challenges. Responsibilities also include working alongside development on Amazon Corporate and Divisional Software projects, updating\/enhancing our current software, automation of support processes and documentation of our systems.<span class=\"br\"><\/span>The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.<span class=\"br\"><\/span><b>BASIC QUALIFICATIONS<\/b><span class=\"br\"><\/span>&#8211; 2+ years of software development, or 2+ years of technical support experience<br \/>\n       &#8211; Experience scripting in modern program languages<br \/>\n       &#8211; Experience troubleshooting and debugging technical systems<span class=\"br\"><\/span><b>PREFERRED QUALIFICATIONS<\/b><span class=\"br\"><\/span>&#8211; Knowledge of web services, distributed systems, and web application development<br \/>\n       &#8211; Experience troubleshooting &#038; maintaining hardware &#038; software RAID<br \/>\n       &#8211; Experience with REST web services, XML, JSON<span class=\"br\"><\/span>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country\/region you&#8217;re applying in isn&#8217;t listed, please contact your Recruiting Partner.<\/p>\n<p><center><b><a rel=\"nofollow noopener\" href=\"https:\/\/www.careerjet.co.in\/jobad\/inc18552abb5f7318c32c2ced2de22654d?affid=0852fd5db5a52cbcd75bf945aa534932\" class=\"button purchase\" target=\"_blank\">Apply Now<\/a> <\/b><\/center><\/p>\n","protected":false},"excerpt":{"rendered":"<p>DESCRIPTION Transportation Financial Systems (TFS) owns the technology components that perform the financial activities for transportation business. These systems are used across all transportation programs and retail expansion to new geographies. TFS systems provide financial document creation &amp; management, expense auditing, accounting, payments and cost allocation functions. Our new generation products are highly scalable and<\/p>\n","protected":false},"author":1,"featured_media":47509,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[20,71,15,150],"tags":[],"class_list":["post-47508","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-it-jobs","category-it-jobs-jobs-in-uae","category-jobs-in-india","category-ruby-jobs"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/www.whitehattoolbox.com\/jobs\/wp-content\/uploads\/2025\/03\/47508-support-engineer-iii.png?fit=1306%2C840&ssl=1","jetpack-related-posts":[{"id":117401,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-logistics-manager\/","url_meta":{"origin":47508,"position":0},"title":"We\u2019re Hiring Logistics Manager","author":"Admin","date":"November 24, 2025","format":false,"excerpt":"Job Summary The Logistics Manager is responsible for overseeing the inventory management process, defining departmental strategies for appropriate inventory levels, eliminating obsolete and off-spec material, and reduce aging material. 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It distributes its products through an extensive network of branches, agents, brokers, and bancassurance channels to ensure broad market reach. The organization focuses on customer-centric services\u2026","rel":"","context":"In &quot;IT Jobs&quot;","block_context":{"text":"IT Jobs","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-india\/it-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":100110,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/accounts-supervisor-5\/","url_meta":{"origin":47508,"position":4},"title":"Accounts Supervisor","author":"Admin","date":"July 31, 2025","format":false,"excerpt":"Who we are: GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. 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