{"id":47176,"date":"2025-03-05T10:00:55","date_gmt":"2025-03-05T10:00:55","guid":{"rendered":"https:\/\/www.whitehattoolbox.com\/jobs\/retention-sales-representative-call-center\/"},"modified":"2025-03-05T10:00:55","modified_gmt":"2025-03-05T10:00:55","slug":"retention-sales-representative-call-center","status":"publish","type":"post","link":"https:\/\/www.whitehattoolbox.com\/jobs\/retention-sales-representative-call-center\/","title":{"rendered":"Retention Sales Representative-Call Center"},"content":{"rendered":"

Eagle, Vyve and Northland are leading broadband Internet providers serving largely non-urban communities in 16 states. A technology leader in the cable and broadband sectors, Vyve Broadband offers an extensive range of broadband, fiber connectivity, cable television and voice services for commercial and residential customers. Residential services include high-speed Internet with speeds up to Vyve Gig, all-digital, high-definition video and fully featured digital voice. Vyve Business Services provides optical Ethernet, PRI and hosted voice services to the business community. Together, Eagle, Vyve and Northland serve areas of Alabama, Arkansas, California, Colorado, Georgia, Idaho, Kansas, Louisiana, Nebraska, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Washington, and Wyoming<\/span>The RSR serves as the primary point of contact via telephone with customers, expected to handle all call types and save\/sell appropriate services to customers. The RSR is accountable to achieving daily, weekly, and\/or monthly sales and retention goals. Individuals in this position understand the complete line-up of Vyve products and their value to the customer. The RSR routinely answers inbound calls and performs at multiple task levels with computer and software applications for 8 to 10 hours per day while in a seated position.<\/span>This is a remote\/work from home position!<\/span>Job Duties and Responsibilities<\/b><\/p>\n