{"id":44707,"date":"2025-02-27T07:59:46","date_gmt":"2025-02-27T07:59:46","guid":{"rendered":"https:\/\/www.whitehattoolbox.com\/jobs\/workplace-technology-manager-uae-n-abu-dhabi-full-time\/"},"modified":"2025-02-27T07:59:46","modified_gmt":"2025-02-27T07:59:46","slug":"workplace-technology-manager-uae-n-abu-dhabi-full-time","status":"publish","type":"post","link":"https:\/\/www.whitehattoolbox.com\/jobs\/workplace-technology-manager-uae-n-abu-dhabi-full-time\/","title":{"rendered":"Workplace Technology Manager (UAE-N) &#8211; Abu Dhabi, Full Time"},"content":{"rendered":"<p>Workplace Technology Manager (UAE-N) &#8211; Abu Dhabi, Full Time<span class=\"br\"><\/span>A leading organization in Abu Dhabi is seeking a Workplace Technology Manager to oversee IT support, ensuring efficient resolution of incidents and requests while maintaining high service standards.<span class=\"br\"><\/span>Note: A UAE National is required for this vacancy, due to this role being part of our client\u2019s Nationalization hiring quota.<span class=\"br\"><\/span><b>Responsibilities:<\/b><\/p>\n<ul>\n<li>Manage IT incidents, requests, and user support, ensuring first-touch resolution.<\/li>\n<\/ul>\n<ul>\n<li>Maintain compliance with service, security, and risk policies.<\/li>\n<li>Monitor IT service queues, prioritize VIP requests, and escalate issues as needed.<\/li>\n<li>Collaborate with internal teams to enhance workplace technology efficiency.<\/li>\n<li>Provide regular reports on service performance and identify improvement opportunities.<\/li>\n<li>Participate in an on-call rota when required.<\/li>\n<\/ul>\n<p><b>Qualifications:<\/b><\/p>\n<ul>\n<li>Experience in IT support and service management.<\/li>\n<li>Proficiency in Managed Engine, Windows, Office 365, Outlook, and Active Directory.<\/li>\n<li>Experience with Apple device support (iPhones, iPads, Mac infrastructure).<\/li>\n<li>Knowledge of ITIL processes and best practices.<\/li>\n<li>Strong communication, documentation, and problem-solving skills.<\/li>\n<li>Ability to engage with stakeholders and ensure top-tier user support.<\/li>\n<\/ul>\n<p> Salary: Competitive + Nafis benefits.<br \/>\n       Benefits: Bonus, Visa &#038; Medical insurance (family)<span class=\"br\"><\/span><b>FOR MORE INFORMATION<\/b><span class=\"br\"><\/span>CONTACT Dan Wardle<\/p>\n<p><center><b><a rel=\"nofollow noopener\" href=\"https:\/\/www.careerjet.ae\/jobad\/aeaafad4849b57b2a0f86e1be1401ed230?affid=0852fd5db5a52cbcd75bf945aa534932\" class=\"button purchase\" target=\"_blank\">Apply Now<\/a> <\/b><\/center><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Workplace Technology Manager (UAE-N) &#8211; Abu Dhabi, Full Time A leading organization in Abu Dhabi is seeking a Workplace Technology Manager to oversee IT support, ensuring efficient resolution of incidents and requests while maintaining high service standards. Note: A UAE National is required for this vacancy, due to this role being part of our client\u2019s<\/p>\n","protected":false},"author":1,"featured_media":44708,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[17,31],"tags":[],"class_list":["post-44707","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-jobs-in-gulf-countries","category-jobs-in-uae"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/www.whitehattoolbox.com\/jobs\/wp-content\/uploads\/2025\/02\/44707-workplace-technology-manager-uae-n-abu-dhabi-full-time.png?fit=%2C&ssl=1","jetpack-related-posts":[{"id":61727,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/workplace-technology-manager-uae-n-abu-dhabi\/","url_meta":{"origin":44707,"position":0},"title":"Workplace Technology Manager (UAE-N) &#8211; Abu Dhabi","author":"Admin","date":"April 12, 2025","format":false,"excerpt":"Workplace Technology Manager (UAE-N) - Abu Dhabi, Full Time A leading organization in Abu Dhabi is seeking a Workplace Technology Manager to oversee IT support, ensuring efficient resolution of incidents and requests while maintaining hig...","rel":"","context":"In &quot;Jobs In Gulf Countries&quot;","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":143873,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-jpc-4734-specialist-helpdesk\/","url_meta":{"origin":44707,"position":1},"title":"We\u2019re Hiring JPC &#8211; 4734 &#8211; Specialist &#8211; Helpdesk","author":"Admin","date":"February 21, 2026","format":false,"excerpt":"JPC - 4734 - Specialist \u2013 Helpdesk Job Location: Abu Dhabi, UAE Job Type: 12 months - renewable contract Experience: 3-5 Years Education: Bachelor's Degree Languages: Arabic and English Key Responsibilities: Serve as the initial point of contact for all IT-related queries, logging user issues and escalating incidents to the\u2026","rel":"","context":"In &quot;Jobs In Gulf Countries&quot;","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":144141,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-jpc-4734-specialist-helpdesk-2\/","url_meta":{"origin":44707,"position":2},"title":"We\u2019re Hiring JPC &#8211; 4734 &#8211; Specialist &#8211; Helpdesk","author":"Admin","date":"February 21, 2026","format":false,"excerpt":"JPC - 4734 - Specialist \u2013 Helpdesk Job Location: Abu Dhabi, UAE Job Type: 12 months - renewable contract Experience: 3-5 Years Education: Bachelor's Degree Languages: Arabic and English Key Responsibilities: Serve as the initial point of contact for all IT-related queries, logging user issues and escalating incidents to the\u2026","rel":"","context":"In &quot;Jobs In Gulf Countries&quot;","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":104888,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/field-service-manager-3\/","url_meta":{"origin":44707,"position":3},"title":"Field Service Manager","author":"Admin","date":"August 15, 2025","format":false,"excerpt":"Location: Abu Dhabi, Abu Dhabi, United Arab Emirates Job ID: R0099933 Date Posted: 2025-08-13 Company Name: HITACHI ENERGY SYSTEMS LLC Profession (Job Category): Engineering & Science Job Schedule: Full time Remote: No Job Des...","rel":"","context":"In &quot;Jobs In Gulf Countries&quot;","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":132900,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-flutter-developer-31\/","url_meta":{"origin":44707,"position":4},"title":"We\u2019re Hiring Flutter Developer","author":"Admin","date":"January 24, 2026","format":false,"excerpt":"Sorry, the page you are looking for could not be found. Enter a job search below Latest jobs \u0635\u0627\u0644\u0648\u0646 \u0646\u0633\u0627\u0626\u064a Al Ain, Abu Dhabi We are a home service based women'salon in Al Ain, serving all areas of Al Ain. We need a nail technician and a hairstylist with experience\u2026","rel":"","context":"In &quot;Flutter Jobs&quot;","block_context":{"text":"Flutter Jobs","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/jobs-in-uae\/it-jobs-jobs-in-uae\/software-developer-jobs\/mobile-app-developer-jobs\/flutter-jobs-mobile-app-developer-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":139187,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-operations-manager-heavy-transportation-3\/","url_meta":{"origin":44707,"position":5},"title":"We\u2019re Hiring Operations manager-Heavy Transportation","author":"Admin","date":"February 14, 2026","format":false,"excerpt":"Job Vacancy: Operations Manager \u2013 Heavy Transport We are currently seeking an experienced Operations Manager to join our team in Abu Dhabi. Job Requirements: Minimum 3 years of proven experience as an Operations Manager in a heavy transport \/ heavy equipment company. Previous experience within Abu Dhabi or Dubai is\u2026","rel":"","context":"In &quot;Jobs In Gulf Countries&quot;","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pg9e9d-bD5","_links":{"self":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts\/44707","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/comments?post=44707"}],"version-history":[{"count":0,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts\/44707\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/media\/44708"}],"wp:attachment":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/media?parent=44707"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/categories?post=44707"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/tags?post=44707"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}