{"id":43958,"date":"2025-02-25T10:59:52","date_gmt":"2025-02-25T10:59:52","guid":{"rendered":"https:\/\/www.whitehattoolbox.com\/jobs\/application-support-coordinator\/"},"modified":"2025-02-25T10:59:52","modified_gmt":"2025-02-25T10:59:52","slug":"application-support-coordinator","status":"publish","type":"post","link":"https:\/\/www.whitehattoolbox.com\/jobs\/application-support-coordinator\/","title":{"rendered":"Application Support Coordinator"},"content":{"rendered":"<p>\u00b7 Company application administration: Deploy, configure, integrate, and test the implemented solution based on Technical and Business requirements.<span class=\"br\"><\/span>\u00b7 Work with multiple teams (external \/ internal) for successful resolution of issues and incidents.<span class=\"br\"><\/span>\u00b7 Delivering regular and customized training to teams within the business<span class=\"br\"><\/span>\u00b7 Execution of database scripts\/extracts as needed.<span class=\"br\"><\/span>\u00b7 Company application troubleshooting and supporting during UAT and Production.<span class=\"br\"><\/span>\u00b7 React to High Severity issues technical situation that requires immediate attention.<span class=\"br\"><\/span>\u00b7 Performing analysis on software application functionality and suggesting improvements.<span class=\"br\"><\/span>\u00b7 Keeping a record of configuration changes and scheduling application updates.<span class=\"br\"><\/span>\u00b7 Documenting processes and monitoring application performance metrics.<span class=\"br\"><\/span>\u00b7 Establishing the root causes of application errors and escalating serious concerns to vendor and RDMC management.<span class=\"br\"><\/span>\u00b7 Consulting with the software vendors, internal users, and clients to improve application performance.<span class=\"br\"><\/span>\u00b7 Managing code migration across environments to ensure continued and synchronized functionality.<span class=\"br\"><\/span>\u00b7 Open to flexible working conditions including after-hours scheduled application maintenance and support.<span class=\"br\"><\/span>\u00b7 Prepare reports timely and accurately to meet department requirements, policies, and standards.<span class=\"br\"><\/span>\u00b7 Monitor the adherence to all relevant safety and environmental management procedures and controls to guarantee employee safety, legislative compliance, delivery of high-quality products\/service and a responsible environmental attitude.<span class=\"br\"><\/span>\u00b7 Able to manage more than one project in-parallel aside from the application support. \u00b7 Perform other related duties or assignments as directed and added responsibilities might be assigned.<span class=\"br\"><\/span><b>QUALIFICATIONS:<\/b><\/p>\n<ul>\n<li>Bachelor&#8217;s degree is preferred in Computer Science, Business Information Systems or related study.<\/li>\n<\/ul>\n<ul>\n<li>Technical certification in business applications, ERP, Database administration is preferred.<\/li>\n<\/ul>\n<ul>\n<li>Professional business English is essential, French is a plus<\/li>\n<\/ul>\n<p> \u00b7<span class=\"br\"><\/span><b>KNOWLEDGE:<\/b><\/p>\n<ul>\n<li>Intimate knowledge of an organization&#8217;s computing systems.<\/li>\n<\/ul>\n<ul>\n<li>Experience seeing projects through the full life cycle.<\/li>\n<\/ul>\n<ul>\n<li>Expert in Microsoft Office.<\/li>\n<\/ul>\n<ul>\n<li>Experience in relational database Engines (SQL Server, MySQL, Oracle, etc). This includes the ability to write SQL queries.<\/li>\n<\/ul>\n<p><b>EXPERIENCE:<\/b><\/p>\n<ul>\n<li>Up to 2 years of experience in application analysis and support.<\/li>\n<\/ul>\n<ul>\n<li>Understanding of corporate environment or ERP system.<\/li>\n<\/ul>\n<ul>\n<li>Able to write clear reports and prepare technical user guides \u2022 Fluent Excel user<\/li>\n<\/ul>\n<p><center><b><a rel=\"nofollow noopener\" href=\"https:\/\/www.careerjet.com.eg\/jobad\/egf4e2edae5ad8ba9e9dc19f8c83a0fb82?affid=0852fd5db5a52cbcd75bf945aa534932\" class=\"button purchase\" target=\"_blank\">Apply Now<\/a> <\/b><\/center><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00b7 Company application administration: Deploy, configure, integrate, and test the implemented solution based on Technical and Business requirements. \u00b7 Work with multiple teams (external \/ internal) for successful resolution of issues and incidents. \u00b7 Delivering regular and customized training to teams within the business \u00b7 Execution of database scripts\/extracts as needed. \u00b7 Company application troubleshooting<\/p>\n","protected":false},"author":1,"featured_media":43959,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[37,17],"tags":[],"class_list":["post-43958","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-jobs-in-egypt","category-jobs-in-gulf-countries"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/www.whitehattoolbox.com\/jobs\/wp-content\/uploads\/2025\/02\/43958-application-support-coordinator.png?fit=1306%2C840&ssl=1","jetpack-related-posts":[{"id":170705,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-application-support-engineer\/","url_meta":{"origin":43958,"position":0},"title":"We\u2019re Hiring Application Support Engineer","author":"Admin","date":"April 2, 2026","format":false,"excerpt":"Altrocks Team are with more than 100 software experts across 4 countries. We stay at the forefront of the current and emerging technologies, delivering expertly crafted software solutions in Digital Transformation, AL\/ML, Salesforce and Cloud. Job Description Responsibilities Provide technical support for applications, addressing user inquiries and resolving issues. Monitor\u2026","rel":"","context":"In &quot;Jobs In Singapore&quot;","block_context":{"text":"Jobs In Singapore","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-singapore\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":139277,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-dot-net-net-production-application-support-3\/","url_meta":{"origin":43958,"position":1},"title":"We\u2019re Hiring Dot Net(.Net) Production\/Application Support","author":"Admin","date":"February 14, 2026","format":false,"excerpt":"Talent Worx is seeking a dedicated Dot Net Production\/Application Support professional to join our client's operations team. 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