{"id":4372,"date":"2024-11-19T08:59:13","date_gmt":"2024-11-19T08:59:13","guid":{"rendered":"https:\/\/www.whitehattoolbox.com\/jobs\/tamheer-customer-operations-executive\/"},"modified":"2024-11-19T08:59:13","modified_gmt":"2024-11-19T08:59:13","slug":"tamheer-customer-operations-executive","status":"publish","type":"post","link":"https:\/\/www.whitehattoolbox.com\/jobs\/tamheer-customer-operations-executive\/","title":{"rendered":"Tamheer &#8211; Customer Operations Executive"},"content":{"rendered":"<p>This is a Tamheer position. This role is part of the Saudi Governmental programs for fresh graduates to give them chance for corporate exposure and experience the professional environment for the first time. Further employment may be granted if the candidate&#8217;s performance is sufficient.<span class=\"br\"><\/span>The Customer Operations Executive plays a crucial role in ensuring that customer service and operational processes run smoothly within the distribution, supply chain, and logistics sector. This position is ideal for individuals who are detail-oriented and possess strong communication skills. The executive will be responsible for managing customer inquiries, processing orders, and ensuring that all operations align with company policies and customer expectations. The role requires a proactive approach to problem-solving and a commitment to delivering exceptional customer service.<span class=\"br\"><\/span>Responsibilities: * Manage and respond to customer inquiries via phone, email, and chat. <\/p>\n<ul>\n<li>Process customer orders accurately and efficiently.<\/li>\n<li>Coordinate with logistics teams to ensure timely delivery of products.<\/li>\n<li>Maintain accurate records of customer interactions and transactions.<\/li>\n<li>Identify and resolve customer issues promptly to enhance satisfaction.<\/li>\n<li>Assist in the development of customer service policies and procedures.<\/li>\n<li>Monitor and report on customer feedback to improve service quality.<\/li>\n<li>Collaborate with sales and marketing teams to align customer operations with business goals.<\/li>\n<li>Train new staff on customer service protocols and operational procedures.<\/li>\n<li>Participate in regular meetings to discuss operational improvements and customer service strategies.<\/li>\n<\/ul>\n<p> Preferred Candidate: * Strong communication and interpersonal skills. <\/p>\n<ul>\n<li>Ability to work in a fast-paced environment.<\/li>\n<li>Detail-oriented with excellent organizational skills.<\/li>\n<li>Proficient in using customer relationship management (CRM) software.<\/li>\n<li>Problem-solving mindset with a customer-first approach.<\/li>\n<li>Team player with the ability to collaborate effectively.<\/li>\n<li>Adaptable to changing priorities and processes.<\/li>\n<li>Basic understanding of supply chain and logistics operations.<\/li>\n<li>Fluency in both English and Arabic is a plus.<\/li>\n<li>Willingness to learn and grow within the company.<\/li>\n<\/ul>\n<p><center><b><a rel=\"nofollow noopener\" href=\"https:\/\/www.careerjet.com.sa\/jobad\/sa42a49ce0157e1b3162175ce1881f2ba9?affid=0852fd5db5a52cbcd75bf945aa534932\" class=\"button purchase\" target=\"_blank\">Apply Now<\/a> <\/b><\/center><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This is a Tamheer position. This role is part of the Saudi Governmental programs for fresh graduates to give them chance for corporate exposure and experience the professional environment for the first time. Further employment may be granted if the candidate&#8217;s performance is sufficient. The Customer Operations Executive plays a crucial role in ensuring that<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[32],"tags":[],"class_list":["post-4372","post","type-post","status-publish","format-standard","hentry","category-jobs-in-saudi-arabia"],"jetpack_publicize_connections":[],"jetpack-related-posts":[{"id":52890,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/hr-trainee-tamheer-program\/","url_meta":{"origin":4372,"position":0},"title":"HR Trainee &#8211; Tamheer Program","author":"Admin","date":"March 18, 2025","format":false,"excerpt":"Job Description: Ninja is excited to offer an HR Trainee position as part of the Tamheer Program, aimed at developing fresh talent in the field of Human Resources. This program is designed for recent graduates who are eager to learn and g...","rel":"","context":"In &quot;Jobs In Gulf Countries&quot;","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.whitehattoolbox.com\/jobs\/wp-content\/uploads\/2025\/03\/52890-hr-trainee-tamheer-program.png?fit=1200%2C772&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.whitehattoolbox.com\/jobs\/wp-content\/uploads\/2025\/03\/52890-hr-trainee-tamheer-program.png?fit=1200%2C772&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/www.whitehattoolbox.com\/jobs\/wp-content\/uploads\/2025\/03\/52890-hr-trainee-tamheer-program.png?fit=1200%2C772&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/www.whitehattoolbox.com\/jobs\/wp-content\/uploads\/2025\/03\/52890-hr-trainee-tamheer-program.png?fit=1200%2C772&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/www.whitehattoolbox.com\/jobs\/wp-content\/uploads\/2025\/03\/52890-hr-trainee-tamheer-program.png?fit=1200%2C772&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":124818,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-technical-sales-trainee-tamheer\/","url_meta":{"origin":4372,"position":1},"title":"We\u2019re Hiring Technical Sales Trainee- Tamheer","author":"Admin","date":"December 9, 2025","format":false,"excerpt":"Job Description Summary GE Vernova is leading a new era of energy by helping to accelerate the path to more reliable, affordable and sustainable energy. This internship with GE Vernova team will offer a unique opportunity to gain hands-on experience through challenging projects, learn from some of the brightest and\u2026","rel":"","context":"In &quot;Jobs In Gulf Countries&quot;","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":78793,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/tamheer-process-excellence\/","url_meta":{"origin":4372,"position":2},"title":"Tamheer \u2013 Process Excellence","author":"Admin","date":"May 30, 2025","format":false,"excerpt":"Job Description Role Purpose: To assist in implementing the process improvement initiatives in the entire functions of CareConnect in order to eliminate the service failures impacting the patients experience within the agreed timeline, ...","rel":"","context":"In &quot;Jobs In Gulf Countries&quot;","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":172629,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-trainee-tides-financials-tamheer-coop\/","url_meta":{"origin":4372,"position":3},"title":"We\u2019re Hiring Trainee \u2013 TIDES Financials (Tamheer\/Coop)","author":"Admin","date":"April 5, 2026","format":false,"excerpt":"Job Description Role Purpose: The role is responsible for internal planning and operational support related to TIDES consultants and technology solutions, including defining requirements, supporting outsource hiring needs, managing onboarding coordination, budget planning and tracking, and monitoring solution renewals. Key Accountabilities: 1- Support Financial Planning and Budget Tracking; Support preparation\u2026","rel":"","context":"In &quot;Jobs In Gulf Countries&quot;","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":2764,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/tamheer-revenue-cycle-management\/","url_meta":{"origin":4372,"position":4},"title":"Tamheer &#8211; Revenue Cycle Management","author":"Admin","date":"November 12, 2024","format":false,"excerpt":"Job Description Responsible for overseeing all aspects of the revenue cycle, including patient registration, insurance verification, charge capture, coding, billing, and collections. Monitor and manage claims submissions, payments, denials, coding compliance and appeals processes. Ensure accurate and timely processing of medical claims to insurance companies and other third parties. Key\u2026","rel":"","context":"In &quot;Jobs In Saudi Arabia&quot;","block_context":{"text":"Jobs In Saudi Arabia","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/jobs-in-saudi-arabia\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":135233,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-tamheer-elite-program\/","url_meta":{"origin":4372,"position":5},"title":"We\u2019re Hiring Tamheer -Elite Program","author":"Admin","date":"January 28, 2026","format":false,"excerpt":"Job Description Manage members\u2019 experience with the relevant operational functions to ensure that services are delivered to the members end to end in every touch point of their journey on a timely manner. Proactively propose and facilitate Tebtom and all other core healthcare services to the members to ensure that\u2026","rel":"","context":"In &quot;Jobs In Gulf Countries&quot;","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pg9e9d-18w","jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts\/4372","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/comments?post=4372"}],"version-history":[{"count":0,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts\/4372\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/media?parent=4372"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/categories?post=4372"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/tags?post=4372"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}