{"id":4161,"date":"2024-11-18T08:59:19","date_gmt":"2024-11-18T08:59:19","guid":{"rendered":"https:\/\/www.whitehattoolbox.com\/jobs\/call-center-agent\/"},"modified":"2024-11-18T08:59:19","modified_gmt":"2024-11-18T08:59:19","slug":"call-center-agent","status":"publish","type":"post","link":"https:\/\/www.whitehattoolbox.com\/jobs\/call-center-agent\/","title":{"rendered":"Call Center Agent"},"content":{"rendered":"

About the job<\/b><\/span>Responsibilities:<\/b><\/span>-Answering large incoming calls and assisting callers with their inquiries in a timely manner.<\/span>-Resolving complaints or forwarding to the appropriate department<\/span>-Maintaining records and updating information in the database-<\/span>-Following up with callers to ensure their issues are resolved<\/span>-Meeting performance targets and goals<\/span>-Identifying their needs, clarify information, research every issue and providing solutions.<\/span>-Keep records of all conversations in our call center database in a comprehensible way<\/span>-Following up with callers to ensure their issues are resolved<\/p>\n

Apply Now<\/a> <\/b><\/center><\/p>\n","protected":false},"excerpt":{"rendered":"

About the job Responsibilities: -Answering large incoming calls and assisting callers with their inquiries in a timely manner. -Resolving complaints or forwarding to the appropriate department -Maintaining records and updating information in the database- -Following up with callers to ensure their issues are resolved -Meeting performance targets and goals -Identifying their needs, clarify information, research<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[32],"tags":[],"class_list":["post-4161","post","type-post","status-publish","format-standard","hentry","category-jobs-in-saudi-arabia"],"jetpack_publicize_connections":[],"jetpack-related-posts":[{"id":110027,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/call-center-agent-fresh-graduate\/","url_meta":{"origin":4161,"position":0},"title":"Call Center Agent (Fresh Graduate)","author":"Admin","date":"August 30, 2025","format":false,"excerpt":"Answering Inbound Calls: Promptly handling incoming calls and providing assistance to customers. Making Outbound Calls: Proactively reaching out to potential customers, setting appointments, or following up on leads. Providing Accurate Information: Ensuring customers receive correct details about products, services, and policies. Resolving Complaints: Listening to customer issues and working towards\u2026","rel":"","context":"In "Jobs In Gulf Countries"","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":138610,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-call-center-agent\/","url_meta":{"origin":4161,"position":1},"title":"We\u2019re Hiring Call Center Agent","author":"Admin","date":"February 13, 2026","format":false,"excerpt":"Answering Inbound Calls: Promptly handling incoming calls and providing assistance to customers. Making Outbound Calls: Proactively reaching out to potential customers, setting appointments, or following up on leads. Providing Accurate Information: Ensuring customers receive correct details about products, services, and policies. Resolving Complaints: Listening to customer issues and working towards\u2026","rel":"","context":"In "Jobs In Gulf Countries"","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":124811,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-telephone-operator\/","url_meta":{"origin":4161,"position":2},"title":"We\u2019re Hiring Telephone Operator","author":"Admin","date":"December 9, 2025","format":false,"excerpt":"Telephone Operator Application Deadline: 31 January 2026 Department: Rooms Division, Front Office & Guest Services Employment Type: Permanent - Full Time Location: Qatar - Doha Compensation: \u0631.\u06420 \/ month Description The incumbent in this position is responsible for answering all incoming calls originating from within and outside the hotel in\u2026","rel":"","context":"In "Jobs In Gulf Countries"","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":115663,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/sr-sales-relationship-consultant\/","url_meta":{"origin":4161,"position":3},"title":"Sr. Sales Relationship Consultant","author":"Admin","date":"September 16, 2025","format":false,"excerpt":"Long Description Job Summary Develops new prospects and corresponds with existing customers to increase sales of a retailer's products and\/or services. Job Responsibilities 1. Deliver on sales and customer satisfaction objectives 2. Maintains good relationships with customers by meeting and exceeding their expectations 3. Answers customers' questions on the phone\u2026","rel":"","context":"In "Jobs In Gulf Countries"","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":138567,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-technical-support-agent-level-1\/","url_meta":{"origin":4161,"position":4},"title":"We\u2019re Hiring Technical Support Agent Level 1","author":"Admin","date":"February 13, 2026","format":false,"excerpt":"We\u2019re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Technical Support Agent Level 1 Mandaluyong City, Philippines Reporting to: Team Leader\u2026","rel":"","context":"In "Jobs In Philippines"","block_context":{"text":"Jobs In Philippines","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-philippines\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":160733,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-dts-agent\/","url_meta":{"origin":4161,"position":5},"title":"We\u2019re Hiring DTS Agent","author":"Admin","date":"March 19, 2026","format":false,"excerpt":"Job Category: Rooms & Guest Services Operations Job Description: POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise\u2026","rel":"","context":"In "Jobs In Egypt"","block_context":{"text":"Jobs In Egypt","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/jobs-in-egypt\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pg9e9d-157","jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts\/4161","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/comments?post=4161"}],"version-history":[{"count":0,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts\/4161\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/media?parent=4161"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/categories?post=4161"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/tags?post=4161"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}