{"id":38248,"date":"2025-02-11T15:59:25","date_gmt":"2025-02-11T15:59:25","guid":{"rendered":"https:\/\/www.whitehattoolbox.com\/jobs\/supervisor-front-office\/"},"modified":"2025-02-11T15:59:25","modified_gmt":"2025-02-11T15:59:25","slug":"supervisor-front-office","status":"publish","type":"post","link":"https:\/\/www.whitehattoolbox.com\/jobs\/supervisor-front-office\/","title":{"rendered":"Supervisor-Front Office"},"content":{"rendered":"

Job Description:<\/b><\/span>POSITION SUMMARY<\/b><\/span>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating\/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify\/adjust billing. Compile and review daily reports\/logs\/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention\/Security of any guest reports of theft.<\/span>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment\/Open Door Policy process. Develop\/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers\/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<\/span>PREFERRED QUALIFICATIONS<\/b><\/span>Education: High school diploma or G.E.D. equivalent.<\/span>Related Work Experience: At least 1 year of related work experience.<\/span>Supervisory Experience: At least 1 year of supervisory experience.<\/span>License or Certification: None<\/span>Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.<\/span>About the Team: W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever\/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,\u200b begin your purpose, belong to an amazing global\u200b team, and become the best version of you.<\/p>\n

Apply Now<\/a> <\/b><\/center><\/p>\n","protected":false},"excerpt":{"rendered":"

Job Description: POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating\/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify\/adjust billing. Compile and review daily<\/p>\n","protected":false},"author":1,"featured_media":38249,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[17,35],"tags":[],"class_list":["post-38248","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-jobs-in-gulf-countries","category-jobs-in-oman"],"jetpack_publicize_connections":[],"jetpack-related-posts":[{"id":150246,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-receptionist-5\/","url_meta":{"origin":38248,"position":0},"title":"We\u2019re Hiring Receptionist","author":"Admin","date":"March 1, 2026","format":false,"excerpt":"Job Overview: The Reserves Receptionist serve as the first point of contact for guests visiting or staying at the resort. This role involves providing exceptional customer service, handling guest inquiries and requests, managing reservations, and ensuring a positive guest experience throughout their stay. Additionally, the team member is responsible for\u2026","rel":"","context":"In "Jobs In South Africa"","block_context":{"text":"Jobs In South Africa","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-south-africa\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":105858,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/de-mobile-architect-ios\/","url_meta":{"origin":38248,"position":1},"title":"DE-Mobile Architect-iOS","author":"Admin","date":"August 18, 2025","format":false,"excerpt":"Sorry, the page you are looking for could not be found. Enter a job search below Latest jobs Senior Software Engineer Best Buy Bangalore, Karnataka Job Description Key Responsibilities Lead the delivery of complex solutions, coding larger features from start to finish Actively participate in planning, and performing code \u2026\u2026","rel":"","context":"In "Flutter Jobs"","block_context":{"text":"Flutter Jobs","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/jobs-in-uae\/it-jobs-jobs-in-uae\/software-developer-jobs\/mobile-app-developer-jobs\/flutter-jobs-mobile-app-developer-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":147908,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-front-desk-agent-3\/","url_meta":{"origin":38248,"position":2},"title":"We\u2019re Hiring Front Desk Agent","author":"Admin","date":"February 26, 2026","format":false,"excerpt":"Company Description SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella. Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the\u2026","rel":"","context":"In "Jobs In Gulf Countries"","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":139199,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-housekeeping-coordinator-at-the-plaza-doha-lxr-hotels-resorts\/","url_meta":{"origin":38248,"position":3},"title":"We\u2019re Hiring Housekeeping Coordinator at The Plaza Doha LXR Hotels & Resorts","author":"Admin","date":"February 14, 2026","format":false,"excerpt":"A Housekeeping Coordinator is responsible for managing the housekeeping office to deliver an excellent Guest and Member experience while receiving all incoming calls and managing guest requests. What will I be doing? As a Housekeeping Coordinator, you are responsible for managing the housekeeping office to deliver an excellent Guest and\u2026","rel":"","context":"In "Jobs In Gulf Countries"","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":135231,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-guest-relations\/","url_meta":{"origin":38248,"position":4},"title":"We\u2019re Hiring Guest Relations","author":"Admin","date":"January 28, 2026","format":false,"excerpt":"A Guest Relations Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. What will I be doing? As a Guest Relations Team Member,\u2026","rel":"","context":"In "Jobs In Gulf Countries"","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":109367,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/duty-manager-omani-only\/","url_meta":{"origin":38248,"position":5},"title":"Duty Manager ( Omani Only )","author":"Admin","date":"August 29, 2025","format":false,"excerpt":"Company Description Join us at Accor, where life pulses with passion!\u200b As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able\u2026","rel":"","context":"In "Jobs In Gulf Countries"","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pg9e9d-9WU","jetpack_featured_media_url":"https:\/\/i0.wp.com\/www.whitehattoolbox.com\/jobs\/wp-content\/uploads\/2025\/02\/38248-supervisor-front-office.png?fit=%2C&ssl=1","_links":{"self":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts\/38248","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/comments?post=38248"}],"version-history":[{"count":0,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts\/38248\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/media\/38249"}],"wp:attachment":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/media?parent=38248"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/categories?post=38248"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/tags?post=38248"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}