{"id":22312,"date":"2025-01-17T10:59:01","date_gmt":"2025-01-17T10:59:01","guid":{"rendered":"https:\/\/www.whitehattoolbox.com\/jobs\/customer-care-reporting-officer\/"},"modified":"2025-01-17T10:59:01","modified_gmt":"2025-01-17T10:59:01","slug":"customer-care-reporting-officer","status":"publish","type":"post","link":"https:\/\/www.whitehattoolbox.com\/jobs\/customer-care-reporting-officer\/","title":{"rendered":"Customer Care Reporting Officer"},"content":{"rendered":"<p>Job Summary   Conduct performance analysis and identify the causes for deviation in targeted KPIs  Prepare special reports related to the performance reporting as requested by management team.  Prepare monthly review of Customer Care KPIs  &#8230;<\/p>\n<p><center><b><a rel=\"nofollow noopener\" href=\"https:\/\/jobviewtrack.com\/en-sa\/job-1e48416e58171b014a1152432b001c02456f120e00104f593f6e58171b014a1152432b001c026763151a0c53654d5b444e011d6c6812460a0b041c652641060d68411b1a0a1b1a\/1ae9db19501c1297d2c4541dce298817.html?affid=0852fd5db5a52cbcd75bf945aa534932\" class=\"button purchase\" target=\"_blank\">Apply Now<\/a> <\/b><\/center><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Job Summary Conduct performance analysis and identify the causes for deviation in targeted KPIs Prepare special reports related to the performance reporting as requested by management team. Prepare monthly review of Customer Care KPIs &#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[32],"tags":[],"class_list":["post-22312","post","type-post","status-publish","format-standard","hentry","category-jobs-in-saudi-arabia"],"jetpack_publicize_connections":[],"jetpack-related-posts":[{"id":168726,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-performance-monitoring-reporting-engineer-hq\/","url_meta":{"origin":22312,"position":0},"title":"We\u2019re Hiring Performance Monitoring &#038; Reporting Engineer (HQ)","author":"Admin","date":"March 29, 2026","format":false,"excerpt":"Job Category: Projects Management Degree Level: Bachelor's Degree Job Description: This role focuses on developing and managing a comprehensive performance monitoring and reporting framework for projects, ensuring accurate and consistent tracking of key performance indicators (KPIs) across all departments. Responsibilities include analyzing performance data to identify trends and improvement areas,\u2026","rel":"","context":"In &quot;Jobs In Gulf Countries&quot;","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":123265,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-senior-quality-assurance-analyst\/","url_meta":{"origin":22312,"position":1},"title":"We\u2019re Hiring Senior Quality Assurance Analyst","author":"Admin","date":"December 7, 2025","format":false,"excerpt":"Job Summary Jobs at this level are responsible for undertaking the implementation of quality control measures, documenting QPI's for business as well as technology processes, architecture, systems and other applications, managing audits and resolving quality non - compliances. In addition, they are responsible for undertaking the analysis of vendor performance,\u2026","rel":"","context":"In &quot;Jobs In Gulf Countries&quot;","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":128744,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-assistant-manager-heavy-equipment-sales\/","url_meta":{"origin":22312,"position":2},"title":"We\u2019re Hiring Assistant Manager, Heavy Equipment Sales","author":"Admin","date":"January 9, 2026","format":false,"excerpt":"Header This job description is a summary of the typical job duties and requirements that are essential to the evaluation of the job and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. On occasion, individuals classified on\u2026","rel":"","context":"In &quot;Jobs In Gulf Countries&quot;","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":118660,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-oracle-brm-lead-ii-software-testing\/","url_meta":{"origin":22312,"position":3},"title":"We\u2019re Hiring Oracle BRM Lead II &#8211; Software Testing","author":"Admin","date":"November 28, 2025","format":false,"excerpt":"Job Description: Role Proficiency: Create and Organise testing process based on project requirement and manage test activities within team Outcomes: * Test Estimates and Schedules-. Ensure Test Coverage Produce test results defect reports test logs and reports to evidence for testing Publish RCA reports and preventive measures Ensure Quality of\u2026","rel":"","context":"In &quot;IT Jobs&quot;","block_context":{"text":"IT Jobs","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-india\/it-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":134635,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-performance-monitoring-reporting-engineer\/","url_meta":{"origin":22312,"position":4},"title":"We\u2019re Hiring Performance Monitoring &#038; Reporting Engineer","author":"Admin","date":"January 27, 2026","format":false,"excerpt":"Position Summary: The Performance Monitoring & Reporting Engineer (E2) will be responsible for ensuring the successful delivery of projects by monitoring and reporting on their performance. This individual will work closely with project teams to establish performance metrics, track progress, and identify areas for improvement. The role will be based\u2026","rel":"","context":"In &quot;Jobs In Gulf Countries&quot;","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":141809,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-sr-specialist-special-projects-performance\/","url_meta":{"origin":22312,"position":5},"title":"We\u2019re Hiring Sr. Specialist Special Projects &#038; Performance","author":"Admin","date":"February 18, 2026","format":false,"excerpt":"Company Description talabat is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience-fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange\u2026","rel":"","context":"In &quot;Jobs In Gulf Countries&quot;","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pg9e9d-5NS","jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts\/22312","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/comments?post=22312"}],"version-history":[{"count":0,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts\/22312\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/media?parent=22312"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/categories?post=22312"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/tags?post=22312"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}