{"id":1921,"date":"2024-11-09T08:09:16","date_gmt":"2024-11-09T08:09:16","guid":{"rendered":"https:\/\/www.whitehattoolbox.com\/jobs\/customer-service-customer-support-internship-in-pune-at-traustast-india-private-limited\/"},"modified":"2024-11-09T08:09:16","modified_gmt":"2024-11-09T08:09:16","slug":"customer-service-customer-support-internship-in-pune-at-traustast-india-private-limited","status":"publish","type":"post","link":"https:\/\/www.whitehattoolbox.com\/jobs\/customer-service-customer-support-internship-in-pune-at-traustast-india-private-limited\/","title":{"rendered":"Customer Service\/Customer Support Internship in Pune at Traustast India Private Limited"},"content":{"rendered":"<p><b>About the internship<\/b><span class=\"br\"><\/span><b>Selected intern&#8217;s day-to-day responsibilities include:<\/b><span class=\"br\"><\/span>1. Responding to customer inquiries via phone, email, and chat in a timely and professional manner.<br \/>\n       2. Providing product information, troubleshooting assistance, and resolving customer complaints effectively.<br \/>\n       3. Documenting customer interactions and feedback to improve service quality.<br \/>\n       4. Collaborating with cross-functional teams to address customer needs and escalate issues as required.<br \/>\n       5. Assisting with order processing, tracking shipments, and managing returns and exchanges.<br \/>\n       6. Analyzing customer data in MS Excel to identify trends and recommend process improvements.<br \/>\n       7. Participating in training sessions and team meetings to enhance your skills and knowledge in customer service.<span class=\"br\"><\/span><b>Skill(s) required<\/b><span class=\"br\"><\/span>English Proficiency (Spoken) English Proficiency (Written) MS-Excel<span class=\"br\"><\/span>Earn certifications in these skills<span class=\"br\"><\/span><b>Who can apply<\/b><span class=\"br\"><\/span><b>Only those candidates can apply who:<\/b><span class=\"br\"><\/span>1. are available for full time (in-office) internship<span class=\"br\"><\/span>2. can start the internship between 5th Nov&#8217;24 and 10th Dec&#8217;24<span class=\"br\"><\/span>3. are available for duration of 3 months<span class=\"br\"><\/span>4. are from or open to relocate to Pune and neighboring cities<span class=\"br\"><\/span>5. have relevant skills and interests<\/p>\n<ul>\n<li>Women wanting to start\/restart their career can also apply.<\/li>\n<\/ul>\n<p><b>Perks<\/b><span class=\"br\"><\/span>Certificate Letter of recommendation Informal dress code 5 days a week Job offer<span class=\"br\"><\/span>Number of openings<span class=\"br\"><\/span>5<span class=\"br\"><\/span>About Deciml<span class=\"br\"><\/span>We are a Fintech startup based in Pune, India, and are creating an app called Deciml, which is a micro-savings platform targeting millennials. We use a concept called round-up investing that allows users to save as they spend. Deciml enables young Indians to achieve financial independence much quicker without restricting their lifestyle in any way.<span class=\"br\"><\/span>Activity on Internshala<span class=\"br\"><\/span>Hiring since November 2024<span class=\"br\"><\/span>1 opportunity posted<br \/><a rel=\"nofollow noopener\" href=\"https:\/\/www.careerjet.co.in\/jobad\/in59c775efc363f617dfd812a723c43a21?affid=0852fd5db5a52cbcd75bf945aa534932\" class=\"button purchase\" target=\"_blank\">Apply Now<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>About the internship Selected intern&#8217;s day-to-day responsibilities include: 1. Responding to customer inquiries via phone, email, and chat in a timely and professional manner. 2. Providing product information, troubleshooting assistance, and resolving customer complaints effectively. 3. Documenting customer interactions and feedback to improve service quality. 4. Collaborating with cross-functional teams to address customer needs and<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[77],"tags":[],"class_list":["post-1921","post","type-post","status-publish","format-standard","hentry","category-internships"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack-related-posts":[{"id":101336,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/software-development-manager-amazon-customer-service-2\/","url_meta":{"origin":1921,"position":0},"title":"Software Development Manager , Amazon Customer Service","author":"Admin","date":"August 4, 2025","format":false,"excerpt":"DESCRIPTION The Amazon Customer Service (CS) organization is at the forefront of customer experience - seeking to delight our customers in every interaction they have, whether through self-serve technology and tools (e.g., chatbots), or by interacting directly with our associates. 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The\u2026","rel":"","context":"In &quot;Jobs In USA&quot;","block_context":{"text":"Jobs In USA","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-usa\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":164074,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-customer-service-representative-7\/","url_meta":{"origin":1921,"position":2},"title":"We\u2019re Hiring Customer Service Representative","author":"Admin","date":"March 23, 2026","format":false,"excerpt":"HelloGov AI is a Miami-based startup transforming how people interact with government services. Using advanced artificial intelligence, we streamline complex processes like passports, travel visas, and vehicle registration. Located in the heart of Brickell, our vision is to make the customer experience seamless through our marketplace of trusted couriers. 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Branch Lobby and\u2026","rel":"","context":"In &quot;Jobs in India&quot;","block_context":{"text":"Jobs in India","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-india\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":170078,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-customer-service-associate-2\/","url_meta":{"origin":1921,"position":5},"title":"We\u2019re Hiring Customer Service Associate","author":"Admin","date":"March 30, 2026","format":false,"excerpt":"Customer Service Associate Customer Service Associate Customer Service Associate","rel":"","context":"In &quot;Flutter Jobs&quot;","block_context":{"text":"Flutter Jobs","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/jobs-in-uae\/it-jobs-jobs-in-uae\/software-developer-jobs\/mobile-app-developer-jobs\/flutter-jobs-mobile-app-developer-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pg9e9d-uZ","_links":{"self":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts\/1921","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/comments?post=1921"}],"version-history":[{"count":0,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts\/1921\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/media?parent=1921"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/categories?post=1921"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/tags?post=1921"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}