{"id":1909,"date":"2024-11-09T08:09:28","date_gmt":"2024-11-09T08:09:28","guid":{"rendered":"https:\/\/www.whitehattoolbox.com\/jobs\/customer-service-customer-support-internship-in-gurgaon-at-infeedo\/"},"modified":"2024-11-09T08:09:28","modified_gmt":"2024-11-09T08:09:28","slug":"customer-service-customer-support-internship-in-gurgaon-at-infeedo","status":"publish","type":"post","link":"https:\/\/www.whitehattoolbox.com\/jobs\/customer-service-customer-support-internship-in-gurgaon-at-infeedo\/","title":{"rendered":"Customer Service\/Customer Support Internship in Gurgaon at InFeedo"},"content":{"rendered":"

About the internship<\/b><\/span>Selected intern’s day-to-day responsibilities include:<\/b><\/span>1. Assist customers with product-related inquiries via email and video calls.
\n 2. Provide timely and accurate responses to customer queries.
\n 3. Collaborate with the customer success team to resolve issues effectively.
\n 4. Document customer interactions and solutions in the system.
\n 5. Help improve customer satisfaction and service level agreements (SLA) by delivering exceptional service.<\/span>Skill(s) required<\/b><\/span>Data Analytics Effective Communication English Proficiency (Spoken) English Proficiency (Written)<\/span>Earn certifications in these skills<\/span>Who can apply<\/b><\/span>Only those candidates can apply who:<\/b><\/span>1. are available for full time (in-office) internship<\/span>2. can start the internship between 5th Nov’24 and 10th Dec’24<\/span>3. are available for duration of 6 months<\/span>4. are from or open to relocate to Gurgaon and neighboring cities<\/span>5. have relevant skills and interests<\/span>Other requirements<\/b><\/span>1. Demonstrating strong communication skills, both written and verbal.<\/span>2. Adopting a customer-first attitude and going the extra mile to ensure satisfaction.<\/span>3. Managing multiple tasks efficiently in a fast-paced environment.<\/span>4. Displaying eagerness to learn and adapt to new challenges.<\/span>5. Applying attention to detail and problem-solving skills to resolve issues effectively.<\/span>Perks<\/b><\/span>Certificate Letter of recommendation Flexible work hours Informal dress code 5 days a week Free snacks & beverages<\/span>Number of openings<\/span>2<\/span>About InFeedo<\/span>inFeedo is a SaaS-based analytics company that develops an employee engagement platform for enterprises. 7 years ago inFeedo started with a mission to make the voice of every employee feel heard and valued. And we continue on the same journey, building a predictive people analytics platform that is redefining the rules of employee engagement in over 100+ enterprises like GE, Tata, Genpact, and Unilever across more than 50 countries. We dream of a day when every employee on this planet has a friend at work they can confide in. With Amber being that friend, she can help CXOs along with HR take immediate corrective actions at scale. We’ve been laser-focused on adding the depth and expertise required to be the number 1 employee engagement platform in the world. Our objective has not been to build an all-in-one HRMS, customer support chatbot, or other products along those lines as they deviate from our core purpose.<\/span>Activity on Internshala<\/span>Hiring since July 2021<\/span>11 opportunities posted
Apply Now<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

About the internship Selected intern’s day-to-day responsibilities include: 1. Assist customers with product-related inquiries via email and video calls. 2. Provide timely and accurate responses to customer queries. 3. Collaborate with the customer success team to resolve issues effectively. 4. Document customer interactions and solutions in the system. 5. Help improve customer satisfaction and service<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[77],"tags":[],"class_list":["post-1909","post","type-post","status-publish","format-standard","hentry","category-internships"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack-related-posts":[{"id":126627,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-internship-jobs\/","url_meta":{"origin":1909,"position":0},"title":"We\u2019re Hiring Internship Jobs","author":"Admin","date":"December 11, 2025","format":false,"excerpt":"An internship job description includes responsibilities, such as assisting with projects, performing administrative tasks, and conducting research; qualifications, including educational background and specific skills like data analysis or software proficiency; and goals, which involve providing hands-on experience and career development opportunities within a specific field. The description should clearly define\u2026","rel":"","context":"In "Internships"","block_context":{"text":"Internships","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/internships\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":7884,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/customer-service-customer-support-internship-in-gurgaon-at-trisu\/","url_meta":{"origin":1909,"position":1},"title":"Customer Service\/Customer Support Internship in Gurgaon at Trisu","author":"Admin","date":"December 4, 2024","format":false,"excerpt":"About the internship Selected intern's day-to-day responsibilities include: 1. Address customer needs via online chats, emails, and social media. 2. Report and track issues, collaborating with the operations team for resolution. 3. Maintain records of interactions, feedback, and resolutions. Skill(s) required Effective Communication English Proficiency (Spoken) English Proficiency (Written) MS-Excel\u2026","rel":"","context":"In "Internships"","block_context":{"text":"Internships","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/internships\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":119715,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-customer-support-executive-6-month-internship-mba-freshers-24\/","url_meta":{"origin":1909,"position":2},"title":"We\u2019re Hiring Customer Support Executive \u2013 6-Month Internship (MBA Freshers)","author":"Admin","date":"December 1, 2025","format":false,"excerpt":"JD: Vacancy Title: Customer Support Executive \u2013 MBA Fresher Customer Support Executive \u2013 6-Month Internship (MBA Freshers Requirements: Excellent communication skills with the ability to interact clearly and professionally with customers Fluency in English and Hindi is mandatory; knowledge of additional regional languages is an added advantage Strong ability to\u2026","rel":"","context":"In "Fresher Jobs"","block_context":{"text":"Fresher Jobs","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/fresherjobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":3957,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/customer-service-customer-support-internship-in-gurgaon-at-seniorworld-com\/","url_meta":{"origin":1909,"position":3},"title":"Customer Service\/Customer Support Internship in Gurgaon at Seniorworld.com","author":"Admin","date":"November 17, 2024","format":false,"excerpt":"About the internship Selected intern's day-to-day responsibilities include: 1. 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