{"id":170055,"date":"2026-03-30T03:50:17","date_gmt":"2026-03-30T03:50:17","guid":{"rendered":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-customer-service-representative-11\/"},"modified":"2026-03-30T03:50:17","modified_gmt":"2026-03-30T03:50:17","slug":"were-hiring-customer-service-representative-11","status":"publish","type":"post","link":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-customer-service-representative-11\/","title":{"rendered":"We\u2019re Hiring CUSTOMER SERVICE REPRESENTATIVE"},"content":{"rendered":"<p>CUSTOMER SERVICE REPRESENTATIVE<span class=\"br\"><\/span>ETOBICOKE, ON<span class=\"br\"><\/span>FULL TIME, M-F; 8:30am &#8211; 5:00pm<span class=\"br\"><\/span>$55k-65k<span class=\"br\"><\/span>Synergie is currently seeking a CSR for our client, a solution provider for loss prevention in retail environments.<span class=\"br\"><\/span><b>RESPONSIBILITIES<\/b><span class=\"br\"><\/span>Troubleshoot customer issues and\/or direct customers to appropriate personnel to resolve issues <\/p>\n<ul>\n<li>Creating Service tickets in Navision\/CRM and dispatching them appropriately<\/li>\n<li>Creating Sales Orders, ReOrders, Process Purchase Orders, Assist with invoicing process<\/li>\n<li>Process documents, forms, and transactions according to company policy and prepare customer files, invoices, work orders, and other related files or reports as necessary or appropriate<\/li>\n<li>Logging in and managing customers online service request portals like Wal-Marts Retail Link, Sobeys Verisae, Service Channel, Ariba, Officetrax<\/li>\n<li>Managing Customer PO&#8217;s on online portals as necessary.<\/li>\n<li>Answering incoming calls, or Emails, directing them appropriately.<\/li>\n<li>Scanning and filing documentation as necessary.<\/li>\n<li>Perform other related duties as assigned<\/li>\n<\/ul>\n<p><b>REQUIREMENTS<\/b><span class=\"br\"><\/span>Strong Customer Service Background <\/p>\n<ul>\n<li>Experience with customer Portals such as Verisae, Officetrax, Service Channel<\/li>\n<li>Strong MS Office experience including Excel<\/li>\n<li>CRM Microsoft Dynamics Navision Operation (or comparable software system)<\/li>\n<li>Bilingual French\/English is a strong asset<\/li>\n<\/ul>\n<p> If this sounds like you and you&#8217;re ready to grow your career with a great team, we&#8217;d love to hear from you-apply today<\/p>\n<p><center><b><a rel=\"nofollow noopener\" href=\"https:\/\/jobviewtrack.com\/v2\/vSizTsKnkRklexWaIMbr5c0IGyhkU0CZp2PkWcF8VozGpQsBrBdpLu-nLJXyDEMxZWkqMEHrPBkxWkvGmW966lYXpsa6XxIv524LaXe14GUZK_lqaxRK1nDmjO8Eh9kBLLXXhXZ7Zy5QyDAip4EfBjOvlsbwMQZmpioDx_WMHyFdAs77ewfzI2YfbEXZVy4I8RXIZZMDJm6-_vXwjiwe3Q?affid=1e18623d919a855447a16dd0557b1bec\" class=\"button purchase\" target=\"_blank\">Apply Now<\/a> <\/b><\/center><\/p>\n","protected":false},"excerpt":{"rendered":"<p>CUSTOMER SERVICE REPRESENTATIVE ETOBICOKE, ON FULL TIME, M-F; 8:30am &#8211; 5:00pm $55k-65k Synergie is currently seeking a CSR for our client, a solution provider for loss prevention in retail environments. RESPONSIBILITIES Troubleshoot customer issues and\/or direct customers to appropriate personnel to resolve issues Creating Service tickets in Navision\/CRM and dispatching them appropriately Creating Sales Orders<\/p>\n","protected":false},"author":1,"featured_media":170063,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[41],"tags":[],"class_list":["post-170055","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-jobs-in-canada"],"jetpack_publicize_connections":[],"jetpack-related-posts":[{"id":169392,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-customer-service-representative-10\/","url_meta":{"origin":170055,"position":0},"title":"We\u2019re Hiring CUSTOMER SERVICE REPRESENTATIVE","author":"Admin","date":"March 30, 2026","format":false,"excerpt":"CUSTOMER SERVICE REPRESENTATIVE ETOBICOKE, ON FULL TIME, M-F; 8:30am - 5:00pm $55k-65k Synergie is currently seeking a CSR for our client, a solution provider for loss prevention in retail environments. RESPONSIBILITIES Troubleshoot customer issues and\/or direct customers to appropriate personnel to resolve issues Creating Service tickets in Navision\/CRM and dispatching\u2026","rel":"","context":"In &quot;Jobs In Canada&quot;","block_context":{"text":"Jobs In Canada","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-canada\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":168736,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-call-center-agent-2\/","url_meta":{"origin":170055,"position":1},"title":"We\u2019re Hiring Call Center Agent","author":"Admin","date":"March 29, 2026","format":false,"excerpt":"Respond to customer inquiries via phone, email, or chat regarding automotive products, services, and policies. Process customer orders, returns, and exchanges efficiently and accurately. Escalate complex issues to appropriate departments or supervisors when necessary. Maintain up-to-date knowledge of automotive products, promotions, and company policies. Document all customer interactions in the\u2026","rel":"","context":"In &quot;Jobs In Gulf Countries&quot;","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":113152,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/counter-sales-associate-2\/","url_meta":{"origin":170055,"position":2},"title":"Counter Sales Associate","author":"Admin","date":"September 8, 2025","format":false,"excerpt":"Job Summary Greet and serve walk-in customers providing high level service through product knowledge and based on the set procedures Process the orders received from Waiters and set them according to serving standards then ensure they are presented to customers within the serving timeframe Receive the daily orders, check the\u2026","rel":"","context":"In &quot;Jobs In Gulf Countries&quot;","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":130466,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-parts-advisor\/","url_meta":{"origin":170055,"position":3},"title":"We\u2019re Hiring Parts Advisor","author":"Admin","date":"January 18, 2026","format":false,"excerpt":"Summary: The Parts Advisor in a luxury automotive company is responsible for providing exceptional customer service and support in the procurement and sale of parts and accessories for high-end vehicles. They maintain inventory records, process orders, and ensure timely delivery of parts to customers and technicians. Job Responsibility: 1. Interact\u2026","rel":"","context":"In &quot;Jobs In Gulf Countries&quot;","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":149841,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-inside-sales-rep-2\/","url_meta":{"origin":170055,"position":4},"title":"We\u2019re Hiring Inside Sales Rep","author":"Admin","date":"March 1, 2026","format":false,"excerpt":"Inside Sales Rep Delta, BC $62-67k Our client is seeking an Inside Sales Rep to join their team. The ideal candidate will drive sales growth in Delta and the surrounding areas by managing both new and existing accounts. This role also acts as the primary point of contact for customers\u2026","rel":"","context":"In &quot;Jobs In Canada&quot;","block_context":{"text":"Jobs In Canada","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-canada\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":158947,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-inside-sales-rep-3\/","url_meta":{"origin":170055,"position":5},"title":"We\u2019re Hiring Inside Sales Rep","author":"Admin","date":"March 17, 2026","format":false,"excerpt":"Inside Sales Rep Delta, BC $62-67k Our client is seeking an Inside Sales Rep to join their team. The ideal candidate will drive sales growth in Delta and the surrounding areas by managing both new and existing accounts. This role also acts as the primary point of contact for customers\u2026","rel":"","context":"In &quot;Jobs In Canada&quot;","block_context":{"text":"Jobs In Canada","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-canada\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pg9e9d-IeP","jetpack_featured_media_url":"https:\/\/i0.wp.com\/www.whitehattoolbox.com\/jobs\/wp-content\/uploads\/2026\/03\/170055-were-hiring-customer-service-representative.png?fit=%2C&ssl=1","_links":{"self":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts\/170055","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/comments?post=170055"}],"version-history":[{"count":0,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts\/170055\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/media\/170063"}],"wp:attachment":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/media?parent=170055"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/categories?post=170055"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/tags?post=170055"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}