{"id":168382,"date":"2026-03-28T05:01:05","date_gmt":"2026-03-28T05:01:05","guid":{"rendered":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-customer-service-rep-tax-seasonal-bilingual-english-spanish-remote\/"},"modified":"2026-03-28T05:01:05","modified_gmt":"2026-03-28T05:01:05","slug":"were-hiring-customer-service-rep-tax-seasonal-bilingual-english-spanish-remote","status":"publish","type":"post","link":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-customer-service-rep-tax-seasonal-bilingual-english-spanish-remote\/","title":{"rendered":"We\u2019re Hiring Customer Service Rep \u2013 Tax (Seasonal, Bilingual: English \/ Spanish) \u2013 Remote"},"content":{"rendered":"<ul>\n<li>MUST SPEAK BOTH SPANISH AND ENGLISH FLUENTLY *<\/li>\n<\/ul>\n<p><b>JOB DESCRIPTION<\/b><span class=\"br\"><\/span>The Customer Service Rep \u2013 Tax (Seasonal, Bilingual: English \/ Spanish) \u2013 Remote works from home and interfaces with customers via inbound\/outbound calls and\/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client&#8217;s products and\/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)<span class=\"br\"><\/span>A NEW CAREER POWERED BY YOU<span class=\"br\"><\/span>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201cWorld\u2019s Best Workplaces,\u201d \u201cHappiest Employees,\u201d and \u201cBest Companies for Career Growth\u201d awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place for you!<span class=\"br\"><\/span>As a remote Customer Service Rep \u2013 Tax (Seasonal, Bilingual: English \/ Spanish), you\u2019ll join an organically diverse team from 70+ countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.<span class=\"br\"><\/span>CAREER GROWTH AND PERSONAL DEVELOPMENT<span class=\"br\"><\/span>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<span class=\"br\"><\/span><b>WHAT YOU WILL DO IN THIS ROLE<\/b><span class=\"br\"><\/span>As a Customer Service Rep \u2013 Tax (Seasonal, Bilingual: English \/ Spanish) working from home, you will: <\/p>\n<ul>\n<li>Provide inbound customer support using a call flow guide in the customer\u2019s preferred language<\/li>\n<li>Help customers resolve basic technical issues<\/li>\n<li>Track, document, and retrieve information in databases<\/li>\n<li>Offer additional products and\/or services<\/li>\n<li>Deliver expert customer experiences\u2026with a smile<\/li>\n<\/ul>\n<p><b>YOUR QUALIFICATIONS<\/b><span class=\"br\"><\/span>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Rep \u2013 Tax (Seasonal, Bilingual: English \/ Spanish) (Remote) role include: <\/p>\n<ul>\n<li>The ability to read, write and speak fluently both Spanish and English<\/li>\n<li>1+ year of customer service experience<\/li>\n<li>Open availability<\/li>\n<li>A high school diploma or GED<\/li>\n<li>A quiet, distraction-free environment to work from in your home<\/li>\n<li>Proficiency in fast-paced multi-tasking<\/li>\n<li>Eagerness to learn new technologies<\/li>\n<li>Strong computer navigation skills and PC knowledge<\/li>\n<li>A desktop or laptop to complete PC and internet testing<\/li>\n<li>Computer Requirements:<\/li>\n<\/ul>\n<ul>\n<li>Bring your own device \u2013 This position does not loan equipment<\/li>\n<li>Device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.)<\/li>\n<li>Operating System: Windows 11+<\/li>\n<li>RAM: 8GB or higher<\/li>\n<li>Processor: Intel i5\/AMD Ryzen 5 or higher<\/li>\n<li>Internet Requirements:<\/li>\n<\/ul>\n<ul>\n<li>DSL, Cable, or Fiber connection (Satellite and Wireless\/Hotspots are not acceptable)<\/li>\n<li>Speeds: 10 mbps download and 3 mbps upload or higher<\/li>\n<li>While working, you will be required to hardwire with an ethernet cable<\/li>\n<li>High Speed internet (no wireless\/hotspots or satellite) and a smartphone<\/li>\n<li>Must reside in the United States and have a valid U.S. address for residence<\/li>\n<\/ul>\n<p> WHAT\u2019S IN IT FOR YOU<span class=\"br\"><\/span>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include: <\/p>\n<ul>\n<li>The base salary for this position is $16\/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/li>\n<li>DailyPay enrollment option to access pay &#8220;early,&#8221; when you want it<\/li>\n<li>Paid training and performance-based incentives<\/li>\n<li>Lucrative employee referral bonus opportunities<\/li>\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\n<li>Mentorship programs that support your rewarding career journey<\/li>\n<li>Work-from-home convenience<\/li>\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\n<li>Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\n<\/ul>\n<p> REIMAGINE THE BEST VERSION OF YOU!<span class=\"br\"><\/span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<span class=\"br\"><\/span>JOB AVAILABILITY:<span class=\"br\"><\/span>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<span class=\"br\"><\/span><b>Physical and Mental Requirements<\/b><span class=\"br\"><\/span>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<span class=\"br\"><\/span><b>Equal Employment Opportunity<\/b><span class=\"br\"><\/span>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<span class=\"br\"><\/span>For more information regarding your EEO rights as an applicant, please visit the following websites:<span class=\"br\"><\/span>Accommodation<span class=\"br\"><\/span>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<span class=\"br\"><\/span>Artificial Intelligence<span class=\"br\"><\/span>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<span class=\"br\"><\/span>Work Authorization<span class=\"br\"><\/span>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.<span class=\"br\"><\/span>For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE.<span class=\"br\"><\/span>#wfh #wah<\/p>\n<p><center><b><a rel=\"nofollow noopener\" href=\"https:\/\/jobviewtrack.com\/v2\/H4X6JS-xQ93ocxUGaZsQguTXCLOTlntTv6s4m2S0lXF6BzXVDFFxmsLAtv3eWMFxTlUi3RPmq-ikyFPfXh_kG-2Kqc6DXyZjc2JCV0Tn51Qe18lzuRdNF4iUtbLyAMShEM4eEPXRKgCUB3B5qQEi4_Gx2_4cSRnFhz_Cuure5At1-HHMbKncmWSSiy0K1R59pzUMh7UNIWMT_o9iSwDrag?affid=1e18623d919a855447a16dd0557b1bec\" class=\"button purchase\" target=\"_blank\">Apply Now<\/a> <\/b><\/center><\/p>\n","protected":false},"excerpt":{"rendered":"<p>MUST SPEAK BOTH SPANISH AND ENGLISH FLUENTLY * JOB DESCRIPTION The Customer Service Rep \u2013 Tax (Seasonal, Bilingual: English \/ Spanish) \u2013 Remote works from home and interfaces with customers via inbound\/outbound calls and\/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client&#8217;s products and\/or services.<\/p>\n","protected":false},"author":1,"featured_media":168389,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[16,78],"tags":[],"class_list":["post-168382","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-jobs-in-usa","category-remote-jobs"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/www.whitehattoolbox.com\/jobs\/wp-content\/uploads\/2026\/03\/168382-were-hiring-customer-service-rep-tax-seasonal-bilingual-english-spanish-remote.png?fit=%2C&ssl=1","jetpack-related-posts":[{"id":168858,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-customer-service-rep-tax-seasonal-bilingual-english-spanish-remote-2\/","url_meta":{"origin":168382,"position":0},"title":"We\u2019re Hiring Customer Service Rep \u2013 Tax (Seasonal, Bilingual: English \/ Spanish) \u2013 Remote","author":"Admin","date":"March 29, 2026","format":false,"excerpt":"MUST SPEAK BOTH SPANISH AND ENGLISH FLUENTLY * JOB DESCRIPTION The Customer Service Rep \u2013 Tax (Seasonal, Bilingual: English \/ Spanish) \u2013 Remote works from home and interfaces with customers via inbound\/outbound calls and\/or via the Internet. This position provides customer service support and resolution of routine problems and questions\u2026","rel":"","context":"In &quot;Jobs In USA&quot;","block_context":{"text":"Jobs In USA","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-usa\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":169480,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-customer-service-rep-tax-seasonal-bilingual-english-spanish-remote-3\/","url_meta":{"origin":168382,"position":1},"title":"We\u2019re Hiring Customer Service Rep \u2013 Tax (Seasonal, Bilingual: English \/ Spanish) \u2013 Remote","author":"Admin","date":"March 30, 2026","format":false,"excerpt":"MUST SPEAK BOTH SPANISH AND ENGLISH FLUENTLY * JOB DESCRIPTION The Customer Service Rep \u2013 Tax (Seasonal, Bilingual: English \/ Spanish) \u2013 Remote works from home and interfaces with customers via inbound\/outbound calls and\/or via the Internet. This position provides customer service support and resolution of routine problems and questions\u2026","rel":"","context":"In &quot;Jobs In USA&quot;","block_context":{"text":"Jobs In USA","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-usa\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":125974,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-inside-sales-rep-healthcare-bilingual-english-spanish-remote\/","url_meta":{"origin":168382,"position":2},"title":"We\u2019re Hiring Inside Sales Rep \u2013 Healthcare (Bilingual: English \/ Spanish) \u2013 Remote","author":"Admin","date":"December 10, 2025","format":false,"excerpt":"A NEW CAREER POWERED BY YOU Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201cWorld\u2019s Best Workplaces,\u201d \u201cHappiest Employees,\u201d and \u201cBest\u2026","rel":"","context":"In &quot;Jobs In USA&quot;","block_context":{"text":"Jobs In USA","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-usa\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":126675,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-remote-bilingual-spanish-representative\/","url_meta":{"origin":168382,"position":3},"title":"We\u2019re Hiring Remote Bilingual Spanish Representative","author":"Admin","date":"December 11, 2025","format":false,"excerpt":"Our Bilingual Spanish Representative team starts at $36,400 per year ($16.50 an hour base wage and an additional $1 an hour for language differential) plus bonus. Must live in Texas to be eligible for this remote position. Representante Biling\u00fce en Espa\u00f1ol Nuestro equipo biling\u00fce en espa\u00f1ol comienza en $ 36\u2026","rel":"","context":"In &quot;Jobs In USA&quot;","block_context":{"text":"Jobs In USA","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-usa\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":134679,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-nurse-reviewer-bilingual\/","url_meta":{"origin":168382,"position":4},"title":"We\u2019re Hiring Nurse Reviewer (Bilingual)","author":"Admin","date":"January 27, 2026","format":false,"excerpt":"Bilingual Registered Nurse (EN\/FR) - Remote Fully Remote, Canada WORK FROM HOME Schedule: Monday-Friday, 9:00 AM - 5:00 PM EST $35.00 to $38.00 per hour We are seeking a bilingual (English\/French) Registered Nurse with a strong clinical background to join our team. In this role, you'll apply your medical expertise-particularly\u2026","rel":"","context":"In &quot;Jobs In Canada&quot;","block_context":{"text":"Jobs In Canada","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-canada\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":6279,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/bilingual-remote-customer-service-representative\/","url_meta":{"origin":168382,"position":5},"title":"Bilingual Remote Customer Service Representative","author":"Admin","date":"November 27, 2024","format":false,"excerpt":". Bilingual Remote Customer Service Associate Must be fluent in English & Spanish Starting pay rate is $17.00 an hour...","rel":"","context":"In &quot;Remote Jobs&quot;","block_context":{"text":"Remote Jobs","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/remote-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pg9e9d-HNQ","_links":{"self":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts\/168382","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/comments?post=168382"}],"version-history":[{"count":0,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts\/168382\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/media\/168389"}],"wp:attachment":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/media?parent=168382"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/categories?post=168382"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/tags?post=168382"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}