{"id":168376,"date":"2026-03-28T05:01:09","date_gmt":"2026-03-28T05:01:09","guid":{"rendered":"https:\/\/www.whitehattoolbox.com\/jobs\/were-431\/"},"modified":"2026-03-28T05:01:09","modified_gmt":"2026-03-28T05:01:09","slug":"were-431","status":"publish","type":"post","link":"https:\/\/www.whitehattoolbox.com\/jobs\/were-431\/","title":{"rendered":"We\u2019re"},"content":{"rendered":"<p>BPO Project Manager<br \/>\n       Long term contract (onsite in Addison, TX or fully remote)<span class=\"br\"><\/span>A BPO (Business Process Outsourcing) Project Manager oversees outsourced business operations\u2014such as customer service, back-office work, or IT services\u2014that are often handled by third-party vendors or offshore teams. Their job is to ensure the outsourced work runs smoothly, meets deadlines, stays within scope, and satisfies client expectations.<span class=\"br\"><\/span>Think of them as the bridge between the client and the BPO provider, making sure everyone is on the same page, work is moving forward, and nothing falls through the cracks.<span class=\"br\"><\/span>\u00b7 Oversee scheduling of project tasks, meetings, and resource allocation to ensure timely execution. <\/p>\n<ul>\n<li>Maintain and organize project documentation, including reports, contracts, and process records.<\/li>\n<li>Manage project timelines, track milestones, and ensure adherence to deadlines.<\/li>\n<li>Coordinate communication between stakeholders, ensuring clarity and alignment on administrative needs.<\/li>\n<li>Monitor project progress, identify potential delays, and escalate issues as needed.<\/li>\n<li>Ensure compliance with administrative protocols and client requirements.<\/li>\n<li>Previous BPO experience preferred<\/li>\n<li>assist with the overall management of the projects with TCS and ADP<\/li>\n<li>BPO, TCS and ADP experience<\/li>\n<\/ul>\n<p> Key Responsibilities (Simplified for the Team): * Keep Projects Organized:<\/p>\n<ul>\n<li>Manage documents like contracts, reports, and process guides.<\/li>\n<li>Make sure everything is documented, accessible, and up-to-date.<\/li>\n<li>Track the Work:<\/li>\n<\/ul>\n<ul>\n<li>Follow a timeline.<\/li>\n<li>Monitor milestones and flag anything that\u2019s running late.<\/li>\n<li>Coordinate Communication:<\/li>\n<\/ul>\n<ul>\n<li>Be the main point of contact between all stakeholders (clients, vendors, internal teams).<\/li>\n<li>Ensure everyone understands what&#8217;s needed and what\u2019s expected.<\/li>\n<li>Spot Problems Early:<\/li>\n<\/ul>\n<ul>\n<li>Track progress closely.<\/li>\n<li>If something looks off\u2014like delays or miscommunication\u2014they escalate it quickly to get it resolved.<\/li>\n<li>Stay Compliant:<\/li>\n<\/ul>\n<ul>\n<li>Make sure processes follow both internal company policies and the client\u2019s requirements.<\/li>\n<li>Bring BPO Experience:<\/li>\n<\/ul>\n<ul>\n<li>They should understand how outsourced operations work, especially in high-volume environments.<\/li>\n<li>This includes working with offshore teams or call centers, often across time zones.<\/li>\n<\/ul>\n<p> What Makes a Great BPO Project Manager? <\/p>\n<ul>\n<li>Experience in BPO settings<\/li>\n<li>Strong project coordination skills<\/li>\n<li>Great communicator \u2013 especially across cultures, teams, and time zones<\/li>\n<\/ul>\n<p><center><b><a rel=\"nofollow noopener\" href=\"https:\/\/jobviewtrack.com\/v2\/gXNewKrYBPUNOXTjffRxS7470RxH5wDVJh5M_cUlwqYoTJSMjFkOryNMzlN4JFvU80YVcfi_HUpe2c0th7RbNPJ8BZ3Hz7nyeMtMFbfNKeSiOjXyJyO7tFzrPruEBqKQVbkKBJPrUrZRUnJmBhlPsNtByfm2LfveGR_N2zAqjDf8ZfjgQEhr7DHy9NnNeGFYdjyrDzlrmLBBGFo-V79tOQ?affid=1e18623d919a855447a16dd0557b1bec\" class=\"button purchase\" target=\"_blank\">Apply Now<\/a> <\/b><\/center><\/p>\n","protected":false},"excerpt":{"rendered":"<p>BPO Project Manager Long term contract (onsite in Addison, TX or fully remote) A BPO (Business Process Outsourcing) Project Manager oversees outsourced business operations\u2014such as customer service, back-office work, or IT services\u2014that are often handled by third-party vendors or offshore teams. Their job is to ensure the outsourced work runs smoothly, meets deadlines, stays within<\/p>\n","protected":false},"author":1,"featured_media":168381,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[175,16],"tags":[],"class_list":["post-168376","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-bpo-kpo-jobs","category-jobs-in-usa"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/www.whitehattoolbox.com\/jobs\/wp-content\/uploads\/2026\/03\/168376-were.png?fit=%2C&ssl=1","jetpack-related-posts":[{"id":170159,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-450\/","url_meta":{"origin":168376,"position":0},"title":"We\u2019re","author":"Admin","date":"March 30, 2026","format":false,"excerpt":"BPO Project Manager Long term contract (onsite in Addison, TX or fully remote) A BPO (Business Process Outsourcing) Project Manager oversees outsourced business operations\u2014such as customer service, back-office work, or IT services\u2014that are often handled by third-party vendors or offshore teams. Their job is to ensure the outsourced work runs\u2026","rel":"","context":"In &quot;BPO\/KPO Jobs&quot;","block_context":{"text":"BPO\/KPO Jobs","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-india\/it-jobs\/bpo-kpo-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":169488,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-443\/","url_meta":{"origin":168376,"position":1},"title":"We\u2019re","author":"Admin","date":"March 30, 2026","format":false,"excerpt":"BPO Project Manager Long term contract (onsite in Addison, TX or fully remote) A BPO (Business Process Outsourcing) Project Manager oversees outsourced business operations\u2014such as customer service, back-office work, or IT services\u2014that are often handled by third-party vendors or offshore teams. Their job is to ensure the outsourced work runs\u2026","rel":"","context":"In &quot;BPO\/KPO Jobs&quot;","block_context":{"text":"BPO\/KPO Jobs","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-india\/it-jobs\/bpo-kpo-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":168855,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-436\/","url_meta":{"origin":168376,"position":2},"title":"We\u2019re","author":"Admin","date":"March 29, 2026","format":false,"excerpt":"BPO Project Manager Long term contract (onsite in Addison, TX or fully remote) A BPO (Business Process Outsourcing) Project Manager oversees outsourced business operations\u2014such as customer service, back-office work, or IT services\u2014that are often handled by third-party vendors or offshore teams. Their job is to ensure the outsourced work runs\u2026","rel":"","context":"In &quot;BPO\/KPO Jobs&quot;","block_context":{"text":"BPO\/KPO Jobs","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-india\/it-jobs\/bpo-kpo-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":171057,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-460\/","url_meta":{"origin":168376,"position":3},"title":"We\u2019re","author":"Admin","date":"April 2, 2026","format":false,"excerpt":"BPO Project Manager Long term contract (onsite in Addison, TX or fully remote) A BPO (Business Process Outsourcing) Project Manager oversees outsourced business operations\u2014such as customer service, back-office work, or IT services\u2014that are often handled by third-party vendors or offshore teams. Their job is to ensure the outsourced work runs\u2026","rel":"","context":"In &quot;BPO\/KPO Jobs&quot;","block_context":{"text":"BPO\/KPO Jobs","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-india\/it-jobs\/bpo-kpo-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":170892,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-455\/","url_meta":{"origin":168376,"position":4},"title":"We\u2019re","author":"Admin","date":"April 2, 2026","format":false,"excerpt":"BPO Project Manager Long term contract (onsite in Addison, TX or fully remote) A BPO (Business Process Outsourcing... deadlines, stays within scope, and satisfies client expectations. Think of them as the bridge between the client and the BPO...","rel":"","context":"In &quot;BPO\/KPO Jobs&quot;","block_context":{"text":"BPO\/KPO Jobs","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-india\/it-jobs\/bpo-kpo-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":121363,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-41\/","url_meta":{"origin":168376,"position":5},"title":"We\u2019re","author":"Admin","date":"December 4, 2025","format":false,"excerpt":"Requisition ID: 6739 Job Title: Business Process Optimization (BPO) Lead Job Country: United States (US) Here at Avanos Medical, we passionately believe in three things: Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do; Making a difference in how\u2026","rel":"","context":"In &quot;BPO\/KPO Jobs&quot;","block_context":{"text":"BPO\/KPO Jobs","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-india\/it-jobs\/bpo-kpo-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pg9e9d-HNK","_links":{"self":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts\/168376","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/comments?post=168376"}],"version-history":[{"count":0,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts\/168376\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/media\/168381"}],"wp:attachment":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/media?parent=168376"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/categories?post=168376"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/tags?post=168376"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}