{"id":167597,"date":"2026-03-28T03:54:07","date_gmt":"2026-03-28T03:54:07","guid":{"rendered":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-track-lead-hardware-asset-management-6\/"},"modified":"2026-03-28T03:54:07","modified_gmt":"2026-03-28T03:54:07","slug":"were-hiring-track-lead-hardware-asset-management-6","status":"publish","type":"post","link":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-track-lead-hardware-asset-management-6\/","title":{"rendered":"We\u2019re Hiring Track Lead – Hardware Asset Management"},"content":{"rendered":"

We use cookies for the best user experience on our website, including to personalize content & offerings, to provide social media features and to analyze traffic. By clicking \u201cAccept All Cookies\u201d you agree to our use of cookies. You can also manage your cookies by clicking on the “Cookie Preferences” and selecting the categories you would like to accept. For more information on how we use cookies please visit our and Modify Cookie Preferences<\/span>Reject All Cookies Accept All Cookies<\/span>Track Lead – Hardware Asset Management<\/span>India<\/span>Job Description<\/b><\/span>Track Lead – Hardware Asset Management<\/span>Lucknow, Uttar Pradesh<\/span>Job Summary<\/b><\/span>The Track Lead for Support & Operations plays a pivotal role in managing operational activities with a strong emphasis on continuous improvement and problem-solving. This position is crucial for meeting client SLAs while empowering teams through effective leadership and communication. The Track Lead will drive innovation in process development, ensuring exceptional service delivery and client satisfaction.<\/span>Key Responsibilities<\/b><\/span>1. Enhance Operational Systems By Implementing Best Practices In Hardware Break-Fix Processes, Optimizing Reporting Mechanisms, And Streamlining Information Flow To Support Organizational Planning.
\n 2. Analyze Client Requirements And Ensure The Support Team Consistently Meets Client Expectations Through Proactive Engagement And Effective Resource Allocation.
\n 3. Lead And Mentor The Project Team By Fostering Transparent Communication Of Project Goals And Expectations, While Promoting A Culture Of Accountability And Collaboration.
\n 4. Drive Innovation By Identifying And Implementing New Ideas For Process Development, Leveraging Hardware Break-Fix Methodologies To Enhance Overall Organizational Efficiency.
\n 5. Develop And Provide Tailored Solutions That Align With Customer Needs, Ensuring Timely And Effective Hardware Support To Achieve Desired Business Results.<\/span>Skill Requirements<\/b><\/span>1. Strong Understanding Of Hardware Break-Fix Methodologies And Best Practices
\n 2. Proficient In Operational Management And Process Optimization
\n 3. Excellent Problem-Solving And Analytical Skills
\n 4. Solid Leadership And Team Management Capabilities
\n 5. Effective Communication And Stakeholder Management Skills<\/span>Other Requirements<\/b><\/span>1. Itil Foundation Certification (Optional But Valuable)
\n 2. Comptia A+ Certification (Optional But Valuable<\/span>Information at a Glance<\/span>Why HCLTech?<\/span>At HCLTech, you’ll supercharge your potential. You’ll find your career. And you’ll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.<\/span>HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.<\/span>23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https:\/\/rmkcdn.successfactors.com\/147eb21f\/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https:\/\/rmkcdn.successfactors.com\/147eb21f\/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https:\/\/rmkcdn.successfactors.com\/147eb21f\/b73027be-7aae-4d36-a090-4.svg Personal time off https:\/\/rmkcdn.successfactors.com\/147eb21f\/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https:\/\/rmkcdn.successfactors.com\/147eb21f\/3d42b0fc-4652-435a-9ece-c.svg Access to skills \/ higher education programs\/resources https:\/\/rmkcdn.successfactors.com\/147eb21f\/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https:\/\/rmkcdn.successfactors.com\/147eb21f\/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https:\/\/rmkcdn.successfactors.com\/147eb21f\/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.<\/span>Copyright \u00a9 2025 HCL Technologies Limited<\/span>\u00d7<\/span>Cookie Consent Manager<\/span>When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.<\/span>Required Cookies<\/span>These cookies are required to use this website and can’t be turned off.<\/span>Show More Details<\/span>Required Cookies Provider Description Enabled
\n SAP as service provider<\/span>We use the following session cookies, which are all required to enable the website to function:<\/p>\n