{"id":166104,"date":"2026-03-26T02:18:08","date_gmt":"2026-03-26T02:18:08","guid":{"rendered":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-it-support-officer\/"},"modified":"2026-03-26T02:18:08","modified_gmt":"2026-03-26T02:18:08","slug":"were-hiring-it-support-officer","status":"publish","type":"post","link":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-it-support-officer\/","title":{"rendered":"We\u2019re Hiring IT SUPPORT OFFICER"},"content":{"rendered":"<p>The IT Support Officer will be responsible for providing first-line and second-line technical support to users, ensuring the smooth operation of IT systems, hardware, software, and network infrastructure. The role supports day-to-day business operations by promptly resolving IT issues and maintaining system reliability and security.<span class=\"br\"><\/span><b>Tasks<\/b><\/p>\n<ul>\n<li>Provide technical support to users on hardware, software, network, and application issues.<\/li>\n<li>Respond to IT support requests and resolve issues in a timely and professional manner.<\/li>\n<li>Install, configure, and maintain desktops, laptops, printers, scanners, and mobile devices.<\/li>\n<li>Set up user accounts, email access, and system permissions.<\/li>\n<li>Monitor and maintain local area networks (LAN), internet connectivity, and basic server operations.<\/li>\n<li>Perform routine system checks, updates, and backups.<\/li>\n<li>Assist in managing antivirus, security patches, and access controls.<\/li>\n<li>Support troubleshooting of network, email, and connectivity issues.<\/li>\n<li>Maintain an inventory of IT equipment and software licenses.<\/li>\n<li>Document IT procedures, system configurations, and troubleshooting guides.<\/li>\n<li>Ensure proper handling, storage, and maintenance of IT assets.<\/li>\n<li>Support implementation of IT security policies and best practices.<\/li>\n<li>Ensure compliance with company IT policies and data protection requirements.<\/li>\n<li>Assist with audits and system reviews where required.<\/li>\n<li>Work closely with vendors and service providers for repairs and upgrades.<\/li>\n<li>Support system upgrades, new software rollouts, and IT projects.<\/li>\n<li>Provide basic user training on IT systems and applications.<\/li>\n<\/ul>\n<p><b>Requirements<\/b><\/p>\n<ul>\n<li>Diploma or Bachelor\u2019s Degree in Information Technology, Computer Science, Information Systems, or a related field.<\/li>\n<li>Relevant IT certifications (e.g., CompTIA A+, Network+, Microsoft, Cisco) are an advantage.<\/li>\n<li>Minimum of 1\u20133 years\u2019 experience in an IT support or helpdesk role.<\/li>\n<li>Hands-on experience with Windows operating systems, Microsoft Office, and basic networking.<\/li>\n<li>Strong troubleshooting and problem-solving skills.<\/li>\n<li>Good knowledge of computer hardware, software, and networks.<\/li>\n<li>Ability to communicate technical issues clearly to non-technical users.<\/li>\n<li>Good time management and ability to handle multiple tasks.<\/li>\n<\/ul>\n<p> Employee will be working for 4 hrs a day, and a total of 8 days in the month.<span class=\"br\"><\/span>Prosupport Services Company Ltd<\/p>\n<p><center><b><a rel=\"nofollow noopener\" href=\"https:\/\/jobviewtrack.com\/v2\/-Jp2WfjMWI8T3DNuh1bM3AJYpDxy-8PY2tjxeLLdFfTTJrRaNxoig7u6QyXGKRax5O4ZGPuRrCUauoHSK85jUXtjiIq3idD4BKbRt0GCPp7es7An7icpZAncThtkrobGjWZBwL5yaj54csGltiqG4R5y4xBO4d9G5xYvaUIjM-h3yoilXHhJ7qAUmnVt1QlcMOZxzT0_7pBVnBcgqlXHrA?affid=1e18623d919a855447a16dd0557b1bec\" class=\"button purchase\" target=\"_blank\">Apply Now<\/a> <\/b><\/center><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The IT Support Officer will be responsible for providing first-line and second-line technical support to users, ensuring the smooth operation of IT systems, hardware, software, and network infrastructure. The role supports day-to-day business operations by promptly resolving IT issues and maintaining system reliability and security. Tasks Provide technical support to users on hardware, software, network<\/p>\n","protected":false},"author":1,"featured_media":166112,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[17,35],"tags":[],"class_list":["post-166104","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-jobs-in-gulf-countries","category-jobs-in-oman"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/www.whitehattoolbox.com\/jobs\/wp-content\/uploads\/2026\/03\/166104-were-hiring-it-support-officer.png?fit=%2C&ssl=1","jetpack-related-posts":[{"id":116415,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/site-engineer-plcs-and-control-systems\/","url_meta":{"origin":166104,"position":0},"title":"Site Engineer &#8211; PLCs and Control Systems","author":"Admin","date":"September 18, 2025","format":false,"excerpt":"Job Description: Position: Site Support Engineer Job Location: Mumbai , Maharashtra Budget : 2.4 LPA to 3 LPA Service Agreement: 1 year Joining: Immediately Qualifications: \u00b7 Education: Diploma \/ ITI in Electrical Engineering \/ BE \u00b7 Experience: 1 to 2 Years Skills Required: Proficient in electrical and mechanical concepts and\u2026","rel":"","context":"In &quot;Hardware Jobs&quot;","block_context":{"text":"Hardware Jobs","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-india\/it-jobs\/hardware-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":102677,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/it-helpdesk\/","url_meta":{"origin":166104,"position":1},"title":"IT Helpdesk","author":"Admin","date":"August 8, 2025","format":false,"excerpt":"Serve as the first point of contact for end-users seeking technical assistance via phone, email, or chat, ensuring timely and effective support. Diagnose and resolve hardware and software issues, utilizing remote support tools to provide solutions in real-time. Maintain detailed documentation of support requests and resolutions in the ticketing system\u2026","rel":"","context":"In &quot;Jobs In Gulf Countries&quot;","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":171054,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-ict-customer-support-officer\/","url_meta":{"origin":166104,"position":2},"title":"We\u2019re Hiring ICT Customer Support Officer","author":"Admin","date":"April 2, 2026","format":false,"excerpt":"Hillarys, WA $77,000-80,000 per year Permanent Full-time MVR Retailers Pty Ltd trading as Mobile Experts operates a busy mobile device retail and service business, specialising in mobile phone repairs, device diagnostics, data recovery, accessories, and technical support services. With multiple locations and a growing customer base, Mobile Experts is known\u2026","rel":"","context":"In &quot;Jobs In Australia&quot;","block_context":{"text":"Jobs In Australia","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-australia\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":107203,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/technical-support-professional-0-1-yrs-ahmedabad-after-sales-customer-service\/","url_meta":{"origin":166104,"position":3},"title":"Technical Support Professional (0-1 yrs) Ahmedabad (After-Sales\/Customer Service)","author":"Admin","date":"August 22, 2025","format":false,"excerpt":"1.Provide expert technical support for software and hardware issues.2.Diagnose and troubleshoot system-related problems effectively.3.Maintain a customer-first approach in every interaction.4.Resolve issues quickly using strong problem-solving skills.5.Communicate technical concepts clearly (verbal & written).6.Collaborate with team members to meet service goals. (ref:updazz.com)","rel":"","context":"In &quot;Hardware Jobs&quot;","block_context":{"text":"Hardware Jobs","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-india\/it-jobs\/hardware-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":111830,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/network-administrator-8\/","url_meta":{"origin":166104,"position":4},"title":"Network Administrator","author":"Admin","date":"September 5, 2025","format":false,"excerpt":"Our client, a leading FMCG company is seeking a Network Administrator based in Kuwait. The ideal candidate is a technically skilled and detail-oriented IT professional with proven experience in managing and maintaining robust network infrastructures across Windows and Linux environments. The candidate will play a key role in ensuring network\u2026","rel":"","context":"In &quot;Jobs In Gulf Countries&quot;","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":111451,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/network-administrator-7\/","url_meta":{"origin":166104,"position":5},"title":"Network Administrator","author":"Admin","date":"September 4, 2025","format":false,"excerpt":"Our client, a leading FMCG company is seeking a Network Administrator based in Kuwait. The ideal candidate is a technically skilled and detail-oriented IT professional with proven experience in managing and maintaining robust network infrastructures across Windows and Linux environments. The candidate will play a key role in ensuring network\u2026","rel":"","context":"In &quot;Jobs In Gulf Countries&quot;","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pg9e9d-Hd6","_links":{"self":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts\/166104","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/comments?post=166104"}],"version-history":[{"count":0,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts\/166104\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/media\/166112"}],"wp:attachment":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/media?parent=166104"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/categories?post=166104"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/tags?post=166104"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}