{"id":1583,"date":"2024-11-08T06:58:56","date_gmt":"2024-11-08T06:58:56","guid":{"rendered":"https:\/\/www.whitehattoolbox.com\/jobs\/customer-services-officer-operations-uae-national-only\/"},"modified":"2024-11-08T06:58:56","modified_gmt":"2024-11-08T06:58:56","slug":"customer-services-officer-operations-uae-national-only","status":"publish","type":"post","link":"https:\/\/www.whitehattoolbox.com\/jobs\/customer-services-officer-operations-uae-national-only\/","title":{"rendered":"Customer Services Officer \u2013 Operations (UAE National only)"},"content":{"rendered":"<p>Job Title: Customer Services Officer \u2013 Operations (UAE National only)<br \/>\n       Location Dubai -UAE<span class=\"br\"><\/span><b>Company:<\/b><br \/>\n       A company that support in VISA applications, VISA submissions and VISA approvals, travel insurance as well as FX with a smooth application experience. The company operates in over 150 countries with an extensive global network of more than 3,300 application centers.<span class=\"br\"><\/span>About the job: We are seeking highly motivated UAE National Customer Service and Operations Officers to join our team. In the role, your primary responsibility will be to provide exceptional service to visa applicants and other visitors.<span class=\"br\"><\/span><b>Roles &#038; Responsibilities:<\/b><\/p>\n<ul>\n<li>Customer Service: Interact with visa applicants\/visitors in a friendly and professional manner, ensuring a positive customer experience.<\/li>\n<li>Information and Assistance: Provide accurate and up-to-date information on visa application procedures, requirements, and related services. Assist applicants in filling out application forms and guide them through the process.<\/li>\n<li>Document Verification: Review and verify visa application documents for completeness and accuracy, ensuring all necessary supporting materials are included.<\/li>\n<li>Appointment Schedules: Manage appointment schedules and ensure timely processing of visa applications. Assist in the coordination of visa process other related services.<\/li>\n<li>Issue Resolution: Address customer inquiries, concerns, and complaints promptly and effectively, striving to resolve as per customer\u2019s satisfaction.<\/li>\n<li>Data Entry : Accurately input applicant information into our systems, maintaining a high level of data integrity.<\/li>\n<li>Administrative Support : Provide general administrative support to the Visa Application Centre operations, including record-keeping, handling phone inquiries, and managing customer queues.<\/li>\n<\/ul>\n<p><b>Qualification &#038; Experience:<\/b><span class=\"br\"><\/span>High school diploma or equivalent. A bachelor\u2019s degree is a plus.<span class=\"br\"><\/span>Excellent communication and interpersonal skills.<span class=\"br\"><\/span>Customer service-oriented with a strong dedication to customer satisfaction.<span class=\"br\"><\/span>Proficiency in using computer applications and office equipment.<span class=\"br\"><\/span>Ability to handle a high volume of customers while maintaining composure and professionalism. Detail-oriented and organized with good time management skills.<span class=\"br\"><\/span>Experience: 0 &#8211; 12 months of experience in any industry, preferably in Travel and Tourism or Service industry.<span class=\"br\"><\/span>Knowledge &#038; Key Skills:<span class=\"br\"><\/span>Basic Knowledge of Computer skills<span class=\"br\"><\/span>Proficiency in MS office &#038; good typing speed Adaptability and presence of mind to handle customer queries and complaints.<br \/><a rel=\"nofollow noopener\" href=\"https:\/\/www.careerjet.ae\/jobad\/ae6ed64a23d997e72d6b2e63e6743f923e?affid=0852fd5db5a52cbcd75bf945aa534932\" class=\"button purchase\" target=\"_blank\">Apply Now<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Job Title: Customer Services Officer \u2013 Operations (UAE National only) Location Dubai -UAE Company: A company that support in VISA applications, VISA submissions and VISA approvals, travel insurance as well as FX with a smooth application experience. The company operates in over 150 countries with an extensive global network of more than 3,300 application centers.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[16],"tags":[],"class_list":["post-1583","post","type-post","status-publish","format-standard","hentry","category-jobs-in-usa"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack-related-posts":[{"id":151872,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-visa-application-officer-m-f-d-kuweit-kuweit-city-3-months-contract\/","url_meta":{"origin":1583,"position":0},"title":"We\u2019re Hiring Visa Application Officer (m\/f\/d) &#8211; Kuweit (Kuweit City) &#8211; 3 months contract","author":"Admin","date":"March 5, 2026","format":false,"excerpt":"PLEASE NOTE BEFORE APPLYING This position is based in KUWEIT - Kuweit City ; Local contract - no freelance contract neither expatriation ; Fluent in English & Arabic (written and spoken) ; Speaking French is an advantage ; 2 years experience required ; Starting date : April 2026 ; WHO\u2026","rel":"","context":"In &quot;Jobs In Gulf Countries&quot;","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":143875,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-hr-manager\/","url_meta":{"origin":1583,"position":1},"title":"We\u2019re Hiring HR Manager","author":"Admin","date":"February 21, 2026","format":false,"excerpt":"Job Position - HR Manager Company Name - Inishative Location: Dubai Media City Fulltime Competitive salary + Visa + Medical What You'll Be Doing -Lead and manage end to end HR operations in a high growth fintech environment -Drive talent acquisition, onboarding, retention & employee engagement strategies -Partner with leadership\u2026","rel":"","context":"In &quot;Jobs In Gulf Countries&quot;","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":142375,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-hr-officer-2\/","url_meta":{"origin":1583,"position":2},"title":"We\u2019re Hiring HR Officer","author":"Admin","date":"February 19, 2026","format":false,"excerpt":"HR Officer Job Location : Abu Dhabi, UAE Key Responsibilities : Manage end-to-end HR operations including recruitment, onboarding, contracts, renewals, and offboarding Ensure full compliance with UAE Labour Law, Ministry of Human Resources & Emiratisation (MOHRE), and ADEK regulations Maintain accurate employee records, files, and HR documentation Coordinate teacher and\u2026","rel":"","context":"In &quot;Jobs In Gulf Countries&quot;","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":135649,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-vca-risk-practice-credit-risk-senior-manager\/","url_meta":{"origin":1583,"position":3},"title":"We\u2019re Hiring VCA Risk Practice, Credit Risk &#8211; Senior Manager","author":"Admin","date":"January 28, 2026","format":false,"excerpt":"Company Description Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create\u2026","rel":"","context":"In &quot;Jobs in Ashburn&quot;","block_context":{"text":"Jobs in Ashburn","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-usa\/jobs-in-ashburn\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":102351,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/complaint-management-administrator-uae-national\/","url_meta":{"origin":1583,"position":4},"title":"Complaint Management Administrator (UAE National)","author":"Admin","date":"August 7, 2025","format":false,"excerpt":"Job Category: Marketing, CX and Communications Job Description: Complaint Management Administrator (UAE National) About ENBD Emirates NBD is a market leader across the MENAT (Middle East, North Africa and T\u00fcrkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of\u2026","rel":"","context":"In &quot;Jobs In Gulf Countries&quot;","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":144151,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-hr-manager-2\/","url_meta":{"origin":1583,"position":5},"title":"We\u2019re Hiring HR Manager","author":"Admin","date":"February 21, 2026","format":false,"excerpt":"Job Position - HR Manager Company Name - Inishative Location: Dubai Media City Fulltime Competitive salary + Visa + Medical What You'll Be Doing -Lead and manage end to end HR operations in a high growth fintech environment -Drive ...","rel":"","context":"In &quot;Jobs In Gulf Countries&quot;","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pg9e9d-px","_links":{"self":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts\/1583","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/comments?post=1583"}],"version-history":[{"count":0,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts\/1583\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/media?parent=1583"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/categories?post=1583"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/tags?post=1583"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}